Previous incidents
API and Zonal POS are down
Resolved Aug 28, 2025 at 7:44am UTC
API and Zonal POS recovered.
1 previous update
API and Zonal POS are down
Resolved Aug 22, 2025 at 12:06pm UTC
Zonal POS recovered.
2 previous updates
Email Delivery Service is down
Resolved Aug 20, 2025 at 4:34pm UTC
Email Delivery Service recovered.
1 previous update
API is down
Resolved Aug 9, 2025 at 7:39am UTC
API recovered.
1 previous update
API and Zonal POS are down
Resolved Aug 7, 2025 at 8:37am UTC
Zonal POS recovered.
3 previous updates
Zonal POS is down
Resolved Aug 6, 2025 at 1:13am UTC
Zonal POS recovered.
1 previous update
Analytics Service is down
Resolved Aug 3, 2025 at 9:14am UTC
Analytics Service recovered.
1 previous update
Email Delivery Service is down
Resolved Jul 29, 2025 at 6:22pm UTC
Email Delivery Service recovered.
1 previous update
Analytics Service is down
Resolved Jul 28, 2025 at 11:57pm UTC
Analytics Service recovered.
1 previous update
Processing Delays
Resolved Jul 18, 2025 at 2:00pm UTC
As of 16:00, all processing is back to real-time and functioning as expected. Transactions, point redemptions, and all other operations are now running normally.
Thank you for your patience during the earlier slowdown.
2 previous updates
Zonal POS is down
Resolved Jul 3, 2025 at 8:58am UTC
Zonal POS recovered.
1 previous update
API and Zonal POS are down
Resolved Jun 16, 2025 at 8:37am UTC
API and Zonal POS recovered.
2 previous updates
Zonal POS is down
Resolved Jun 15, 2025 at 3:19am UTC
Zonal POS recovered.
1 previous update
API is down
Resolved Jun 10, 2025 at 10:51am UTC
API recovered.
1 previous update
API is down
Resolved Jun 4, 2025 at 1:35pm UTC
API recovered.
1 previous update