Previous incidents
Degraded Performance
Resolved Feb 27, 2025 at 9:00pm UTC
The issue affecting response times due to database problems in the West Europe region has been fully resolved. Our cloud provider has stabilized their services, and our rerouting efforts have ensured normal operations for the past two hours.
Thank you for your patience and understanding! 🚀
1 previous update
API is down
Resolved Feb 27, 2025 at 10:41am UTC
API recovered.
1 previous update
API and Email Delivery Service are down
Resolved Feb 10, 2025 at 7:24pm UTC
Email Delivery Service recovered.
3 previous updates
Platform Stability Incident - DDoS Attack Detection
Resolved Feb 10, 2025 at 1:45pm UTC
The DDoS attack is still in progress, but we have mitigated most of the sources. Additionally, we have scaled up our API endpoints to maintain service stability. The platform status should now be stable. We will continue to monitor and provide further updates if necessary. Thank you for your understanding.
1 previous update
Some services are down
Resolved Jan 23, 2025 at 5:53pm UTC
The issue has been resolved, and all services are restored. We've implemented a fix to prevent this from happening again. We apologize for the inconvenience.
2 previous updates
API is down
Resolved Dec 18, 2024 at 9:56am UTC
API recovered.
1 previous update
API is down
Resolved Dec 7, 2024 at 10:06am UTC
API recovered.
1 previous update
API is down
Resolved Dec 5, 2024 at 5:40pm UTC
API recovered.
1 previous update
API and Analytics Service are down
Resolved Dec 4, 2024 at 9:17pm UTC
All services are now back up and running after we restarted key components. Our team is still investigating the root cause of the issue and will implement measures to mitigate similar incidents in the future.
We apologize for any inconvenience caused and thank you for your understanding. Further updates will be shared if necessary.
8 previous updates