Previous incidents
Email Delivery Service is down
Resolved Mar 13, 2026 at 12:53pm UTC
Email Delivery Service recovered.
1 previous update
API is down
Resolved Feb 26, 2026 at 10:49am UTC
Update — Elevated response times (~60s)
We’ve been mitigating elevated response times (up to ~60 seconds) affecting some requests.
This was triggered by a very short burst where incoming traffic peaked at roughly 10× normal levels. Our autoscaling did not react quickly enough because scaling signals were not interpreted correctly under the spike conditions. Within ~30 seconds of the peak, we initiated a manual scale-up to stabilize capacity.
The updated autoscaling configuration is now in p...
2 previous updates
Email Delivery Service is down
Resolved Feb 25, 2026 at 09:43pm UTC
Email Delivery Service recovered.
1 previous update
Zonal POS is down
Resolved Feb 12, 2026 at 04:37pm UTC
Zonal POS recovered.
1 previous update
Zonal POS is down
Resolved Feb 09, 2026 at 05:51pm UTC
Zonal POS recovered.
1 previous update
API and Analytics Service are down
Resolved Feb 05, 2026 at 10:54pm UTC
API recovered.
3 previous updates
Zonal POS is down
Resolved Feb 04, 2026 at 12:17am UTC
Zonal POS recovered.
1 previous update
Analytics Service is down
Resolved Jan 26, 2026 at 06:33pm UTC
Analytics Service recovered.
1 previous update
Analytics Service is down
Resolved Jan 19, 2026 at 04:11pm UTC
Analytics Service recovered.
1 previous update
API and Zonal POS are down
Resolved Jan 08, 2026 at 08:02pm UTC
API recovered.
39 previous updates
API, Analytics Service, and 1 other service are down
Resolved Jan 08, 2026 at 10:48am UTC
The solution has been successfully implemented and all services are now operational.
We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy.
12 previous updates