Previous incidents
Email Delivery Service is down
Resolved Jun 4, 2026 at 8:54pm UTC
Email Delivery Service recovered.
1 previous update
Email Delivery Service is down
Resolved May 25, 2026 at 3:48pm UTC
Email Delivery Service recovered.
3 previous updates
Service Degradation – Resolved
Resolved May 12, 2026 at 4:04pm UTC
Today between 14:00 and 16:00 UTC, some users may have experienced slower response times lasting approximately 20 minutes.
What happened
During a scheduled deployment of a new version, a database migration was executed on our members table — one of our largest datasets. This operation temporarily increased database load and caused slower API response times across the platform.
Additionally, we identified a misconfigured scaling trigger on our API layer that was not responding optimally...
API performance degraded
Resolved May 12, 2026 at 1:33pm UTC
API recovered.
1 previous update
Zonal POS and Web Client Zones are down
Resolved May 6, 2026 at 5:15pm UTC
Zonal POS recovered.
3 previous updates
Email Delivery Service and Analytics 2.0 Database are down
Resolved Apr 15, 2026 at 3:38pm UTC
Email Delivery Service recovered.
1 previous update
SMS Delivery Service is down
Resolved Apr 9, 2026 at 7:33am UTC
SMS Delivery Service recovered.
1 previous update
Web Client Zones is down
Resolved Apr 8, 2026 at 5:09pm UTC
Web Client Zones recovered.
1 previous update
Email Delivery Service is down
Resolved Apr 7, 2026 at 5:49pm UTC
Email Delivery Service recovered.
1 previous update