Previous incidents
Email Delivery Service, Analytics Service, and 1 other service are down
Resolved Oct 29, 2025 at 10:12am UTC
Email Delivery Service recovered.
5 previous updates
API is down
Resolved Oct 25, 2025 at 9:01am UTC
API recovered.
1 previous update
Email Delivery Service and SMS Delivery Service are down
Resolved Oct 24, 2025 at 3:45pm UTC
Email Delivery Service recovered.
5 previous updates
API and Zonal POS are down
Resolved Oct 23, 2025 at 5:40pm UTC
API recovered.
15 previous updates
Service Outage Due to Configuration Issue
Resolved Oct 23, 2025 at 3:15pm UTC
We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service.
1 previous update
API is down
Resolved Oct 21, 2025 at 4:41pm UTC
API recovered.
3 previous updates
We’re seeing intermittent timeouts in the API and are investigating the cause.
Resolved Oct 21, 2025 at 7:35am UTC
The issue was resolved after restarting our event store database, which had started lagging. Systems are stable now, and we’re monitoring closely while investigating the underlying cause.
1 previous update
Analytics Service is down
Resolved Sep 22, 2025 at 1:41pm UTC
Analytics Service recovered.
1 previous update
API and Zonal POS are down
Resolved Sep 15, 2025 at 8:24am UTC
Zonal POS recovered.
3 previous updates
Email Delivery Service is down
Resolved Sep 12, 2025 at 2:54pm UTC
Email Delivery Service recovered.
5 previous updates
Email Delivery Service is down
Resolved Sep 1, 2025 at 5:00pm UTC
Email Delivery Service recovered.
1 previous update
API and Zonal POS are down
Resolved Aug 28, 2025 at 7:44am UTC
API and Zonal POS recovered.
1 previous update
API and Zonal POS are down
Resolved Aug 22, 2025 at 12:06pm UTC
Zonal POS recovered.
2 previous updates
Email Delivery Service is down
Resolved Aug 20, 2025 at 4:34pm UTC
Email Delivery Service recovered.
1 previous update
API is down
Resolved Aug 9, 2025 at 7:39am UTC
API recovered.
1 previous update
API and Zonal POS are down
Resolved Aug 7, 2025 at 8:37am UTC
Zonal POS recovered.
3 previous updates
Zonal POS is down
Resolved Aug 6, 2025 at 1:13am UTC
Zonal POS recovered.
1 previous update
Analytics Service is down
Resolved Aug 3, 2025 at 9:14am UTC
Analytics Service recovered.
1 previous update