Previous incidents
Email Delivery Service is down
Resolved Jul 29, 2025 at 6:22pm UTC
Email Delivery Service recovered.
1 previous update
Analytics Service is down
Resolved Jul 28, 2025 at 11:57pm UTC
Analytics Service recovered.
1 previous update
Processing Delays
Resolved Jul 18, 2025 at 2:00pm UTC
As of 16:00, all processing is back to real-time and functioning as expected. Transactions, point redemptions, and all other operations are now running normally.
Thank you for your patience during the earlier slowdown.
2 previous updates
Zonal POS is down
Resolved Jul 3, 2025 at 8:58am UTC
Zonal POS recovered.
1 previous update
API and Zonal POS are down
Resolved Jun 16, 2025 at 8:37am UTC
API and Zonal POS recovered.
2 previous updates
Zonal POS is down
Resolved Jun 15, 2025 at 3:19am UTC
Zonal POS recovered.
1 previous update
API is down
Resolved Jun 10, 2025 at 10:51am UTC
API recovered.
1 previous update
API is down
Resolved Jun 4, 2025 at 1:35pm UTC
API recovered.
1 previous update
API is down
Resolved May 29, 2025 at 2:45pm UTC
API recovered.
1 previous update
API is down
Resolved May 21, 2025 at 1:50pm UTC
API recovered.
1 previous update
API and Email Delivery Service are down
Resolved May 19, 2025 at 9:55pm UTC
Email Delivery Service recovered.
3 previous updates
API is down
Resolved May 16, 2025 at 12:11pm UTC
API recovered.
5 previous updates
Some services are down
Resolved May 15, 2025 at 11:41am UTC
The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support.
2 previous updates
Email Delivery Service is down
Resolved May 14, 2025 at 10:08pm UTC
Email Delivery Service recovered.
1 previous update
API is down
Resolved May 9, 2025 at 9:12am UTC
API recovered.
3 previous updates
API is down
Resolved May 7, 2025 at 2:54pm UTC
API recovered.
3 previous updates
API is down
Resolved May 3, 2025 at 9:37am UTC
API recovered.
5 previous updates