Previous incidents
Content Cockpit is down
Resolved Oct 30, 2023 at 8:21pm UTC
Content Cockpit recovered.
1 previous update
Email Delivery Service is down
Resolved Oct 28, 2023 at 7:46am UTC
Email Delivery Service recovered.
1 previous update
Scheduled Exports is down
Resolved Oct 25, 2023 at 8:17am UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Oct 23, 2023 at 6:50pm UTC
Scheduled Exports recovered.
1 previous update
API Overload Investigation
Resolved Oct 20, 2023 at 11:41am UTC
We are pleased to report that the situation has stabilized. Our investigation identified the cause as a substantial volume of improper requests from a customer's Point-of-Sale (POS) system, creating undue stress on our APIs and leading to service disruptions.
Immediate action has been taken to impose limitations on these requests, significantly reducing the overload and restoring system stability. We are currently in direct communication with the POS provider to address the source of these...
1 previous update
API is down
Resolved Oct 20, 2023 at 11:09am UTC
API recovered.
3 previous updates
API is down
Resolved Oct 17, 2023 at 11:12pm UTC
API recovered.
1 previous update
API is down
Resolved Oct 16, 2023 at 11:48pm UTC
API recovered.
3 previous updates
API is down
Resolved Oct 14, 2023 at 11:45pm UTC
API recovered.
1 previous update
Scheduled Exports is down
Resolved Oct 7, 2023 at 2:49pm UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Oct 3, 2023 at 9:59am UTC
Scheduled Exports recovered.
3 previous updates
Scheduled Exports is down
Resolved Sep 29, 2023 at 4:41am UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Sep 6, 2023 at 10:08am UTC
Scheduled Exports recovered.
3 previous updates
Email Delivery Service is down
Resolved Sep 5, 2023 at 1:11pm UTC
Email Delivery Service recovered.
1 previous update
Scheduled Exports is down
Resolved Aug 27, 2023 at 3:31am UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Aug 25, 2023 at 11:56am UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Aug 2, 2023 at 6:22pm UTC
Scheduled Exports recovered.
1 previous update