Previous incidents
Scheduled Exports is down
Resolved Jun 11, 2023 at 03:16am UTC
Scheduled Exports recovered.
1 previous update
Some services are down
Resolved Jun 06, 2023 at 09:20pm UTC
🎉 Great news! Our system maintenance is now complete and everything is back up and running smoothly. We appreciate your patience during this process. Our enhancements should provide more reliable uptime and faster recovery times. Thank you for your continued support. #systemupgrade #backonline
1 previous update
API and Analytics Service are down
Resolved Jun 03, 2023 at 03:17am UTC
API and Analytics Service recovered.
2 previous updates
API and Analytics Service are down
Resolved Jun 02, 2023 at 06:10pm UTC
We are relieved and pleased to announce that all services, including Analytics Services and our test environments, are now back online and fully operational. The recent outage was caused by an unsuccessful cluster upgrade, which is a standard procedure we've been conducting regularly every 2-3 months for the past five years without issue.
We deeply regret any inconvenience this unexpected situation may have caused. In light of this event, we've taken steps to strengthen our approach to pre...
4 previous updates
Scheduled Exports is down
Resolved Jun 01, 2023 at 07:55pm UTC
Scheduled Exports recovered.
1 previous update
Infrastructure Network Performance Issue
Resolved May 31, 2023 at 10:00am UTC
We are pleased to inform you that the recent network performance issue we were experiencing with one of our key infrastructure providers appears to have been resolved. Our monitoring indicates that latencies have now returned to normal in both the Europe and APAC regions.
However, we will continue to monitor the situation closely to ensure the stability of our services, particularly our applications and ContentCockpit responsiveness. Our technical team remains on high alert and will contin...
1 previous update
Scheduled Exports is down
Resolved May 24, 2023 at 11:17am UTC
Scheduled Exports recovered.
3 previous updates
Scheduled Exports is down
Resolved May 23, 2023 at 03:24pm UTC
Scheduled Exports recovered.
1 previous update
API, Analytics Service, Scheduled Exports, and 1 other service are down
Resolved May 18, 2023 at 12:00am UTC
API recovered.
3 previous updates