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Downtime

API and Analytics Service are down

Sep 13, 2024 at 8:27am UTC
Affected services
API
Content Cockpit
Analytics Service

Resolved
Sep 13, 2024 at 10:00am UTC

The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational.

Thank you for your patience, and we will provide any further updates if necessary.

Updated
Sep 13, 2024 at 8:54am UTC

We are currently experiencing an unusually high request load on our API, which is leading to timeouts for some users. Our team is actively working on mitigating the issue and restoring normal service as quickly as possible.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided as we work towards a resolution.

Thank you for your understanding.

Updated
Sep 13, 2024 at 8:50am UTC

Analytics Service went down.

Updated
Sep 13, 2024 at 8:38am UTC

API went down.

Updated
Sep 13, 2024 at 8:30am UTC

API recovered.

Updated
Sep 13, 2024 at 8:27am UTC

API went down and Analytics Service recovered.

Created
Sep 13, 2024 at 8:27am UTC

Analytics Service went down.