Previous incidents

June 2025
Jun 16, 2025
1 incident

API and Zonal POS are down

Downtime

Resolved Jun 16, 2025 at 8:37am UTC

API and Zonal POS recovered.

2 previous updates
Jun 15, 2025
1 incident

Zonal POS is down

Downtime

Resolved Jun 15, 2025 at 3:19am UTC

Zonal POS recovered.

1 previous update
Jun 10, 2025
1 incident

API is down

Downtime

Resolved Jun 10, 2025 at 10:51am UTC

API recovered.

1 previous update
Jun 04, 2025
1 incident

API is down

Downtime

Resolved Jun 4, 2025 at 1:35pm UTC

API recovered.

1 previous update
May 2025
May 29, 2025
1 incident

API is down

Downtime

Resolved May 29, 2025 at 2:45pm UTC

API recovered.

1 previous update
May 21, 2025
1 incident

API is down

Downtime

Resolved May 21, 2025 at 1:50pm UTC

API recovered.

1 previous update
May 19, 2025
1 incident

API and Email Delivery Service are down

Downtime

Resolved May 19, 2025 at 9:55pm UTC

Email Delivery Service recovered.

3 previous updates
May 16, 2025
1 incident

API is down

Downtime

Resolved May 16, 2025 at 12:11pm UTC

API recovered.

5 previous updates
May 15, 2025
1 incident

Some services are down

Downtime

Resolved May 15, 2025 at 11:41am UTC

The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support.

2 previous updates
May 14, 2025
1 incident

Email Delivery Service is down

Downtime

Resolved May 14, 2025 at 10:08pm UTC

Email Delivery Service recovered.

1 previous update
May 09, 2025
1 incident

API is down

Downtime

Resolved May 9, 2025 at 9:12am UTC

API recovered.

3 previous updates
May 07, 2025
1 incident

API is down

Downtime

Resolved May 7, 2025 at 2:54pm UTC

API recovered.

3 previous updates
May 03, 2025
1 incident

API is down

Downtime

Resolved May 3, 2025 at 9:37am UTC

API recovered.

5 previous updates
April 2025
Apr 30, 2025
1 incident

Investigating Performance Issues

Degraded

Resolved Apr 30, 2025 at 9:30am UTC

We have identified the cause of the intermittent timeouts and degraded response times as an internal networking issue within our cloud service provider. We've successfully rerouted traffic, and all systems are now fully operational.

We're currently working with our provider and researching solutions to prevent similar occurrences in the future.

Thank you for your patience and understanding during this incident.

1 previous update