Previous incidents
Email Delivery Service is down
Resolved Mar 27, 2024 at 12:55pm UTC
Email Delivery Service recovered.
1 previous update
Scheduled Exports is down
Resolved Mar 25, 2024 at 6:26pm UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Mar 23, 2024 at 6:20pm UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Mar 21, 2024 at 5:21pm UTC
Scheduled Exports recovered.
1 previous update
Scheduled Exports is down
Resolved Mar 8, 2024 at 4:49pm UTC
Scheduled Exports recovered.
1 previous update
EventStore Read-Only Mode Affecting Services
Resolved Mar 8, 2024 at 10:55am UTC
The EventStore issue has been successfully fixed and all services have returned to normal. We are conducting a thorough review to identify measures to prevent similar issues in the future. Thank you for your patience.
2 previous updates
Email Delivery Service is down
Resolved Feb 22, 2024 at 9:58pm UTC
Email Delivery Service recovered.
3 previous updates
Scheduled Exports is down
Resolved Feb 16, 2024 at 9:58am UTC
Scheduled Exports recovered.
1 previous update
Email Delivery Service is down
Resolved Feb 15, 2024 at 9:48pm UTC
Email Delivery Service recovered.
1 previous update
Scheduled Exports is down
Resolved Feb 14, 2024 at 10:19am UTC
Scheduled Exports recovered.
1 previous update
Email Delivery Service is down
Resolved Feb 13, 2024 at 1:56am UTC
Email Delivery Service recovered.
1 previous update
Analytics Service is down
Resolved Feb 11, 2024 at 5:49am UTC
Analytics Service recovered.
1 previous update
Email Delivery Service is down
Resolved Feb 9, 2024 at 12:37am UTC
Email Delivery Service recovered.
1 previous update
Email Delivery Service and Analytics Service are down
Resolved Feb 6, 2024 at 5:57pm UTC
Email Delivery Service recovered.
3 previous updates
Analytics Service is down
Resolved Feb 5, 2024 at 12:40pm UTC
Analytics Service recovered.
1 previous update
Issue with User Registrations
Resolved Jan 14, 2024 at 5:00pm UTC
We recently identified a critical issue in our registration process where approximately 70% of new registrations were encountering an error, leading to the creation of incorrectly configured accounts. This issue was a top priority for our team, and we're pleased to announce that it has been fully resolved.
Action Taken
Our technical team worked diligently to identify and rectify the root cause of this problem. We have implemented necessary fixes to ensure that the registration process...
Scheduled Exports is down
Resolved Jan 5, 2024 at 1:15pm UTC
Scheduled Exports recovered.
1 previous update
Email Delivery Service is down
Resolved Jan 4, 2024 at 1:57am UTC
Email Delivery Service recovered.
1 previous update
API and Email Delivery Service are down
Resolved Jan 3, 2024 at 1:47pm UTC
API recovered.
3 previous updates