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Downtime

API and Email Delivery Service are down

Mar 17, 2025 at 9:24am UTC
Affected services
API
Email Delivery Service

Resolved
Mar 17, 2025 at 12:07pm UTC

📢 Note on SMS Delivery Service Outage

Our 3rd-party email provider experienced an outage on their EU SMTP servers, but this did not impact our customers, as we do not use their SMTP service.

However, since we forward their status updates to our status page, this automatically created an outage record. No action was required on our end.

All systems remain fully operational. ✅

Updated
Mar 17, 2025 at 12:00pm UTC

We experienced high load on our API, which led to multiple short outages (~1 minute each). The issue has been resolved, and all systems are now operating normally.

To prevent future disruptions, we have optimized our scaling settings, making our infrastructure more flexible and responsive to traffic spikes.

Thank you for your patience! 🚀

Updated
Mar 17, 2025 at 10:30am UTC

API recovered.

Updated
Mar 17, 2025 at 10:29am UTC

API went down.

Updated
Mar 17, 2025 at 10:23am UTC

API recovered.

Updated
Mar 17, 2025 at 10:20am UTC

API went down.

Created
Mar 17, 2025 at 9:24am UTC

Email Delivery Service went down.