Incidents reported on status page for TRIFFT https://status.trifftloyalty.com/ https://d1lppblt9t2x15.cloudfront.net/logos/da5e5764066285ab34d7ce830c03120d.png https://status.trifftloyalty.com/ en https://status.trifftloyalty.com/incident/1008694 Thu, 13 Aug 2026 16:38:00 -0000 https://status.trifftloyalty.com/incident/1008694#5e16e4b110b9aef8cf4f22eb7246ac1156cf366ac790b36b76a7db16c28d1700 Update: The "Analytics Production Database Down" alert was a false alarm. No action needed — the database is healthy. https://status.trifftloyalty.com/incident/1008694 Tue, 11 Aug 2026 19:00:12 -0000 https://status.trifftloyalty.com/incident/1008694#6dabfa42b07833ec269d12ea4e0d2f44619d94ca50077ce9bd37396895dc9280 Analytics Production Database went down. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 06:12:00 -0000 https://status.trifftloyalty.com/incident/945672#bc01c20192f8e67b451e96fde4cec9a6bd1aa83da85ac24c680f8630730474c0 We've identified and resolved multiple contributing issues behind this incident — starting with a stuck daily backup process, and further compounded by a looping coupon codes synchronization job, both of which cascaded into very high CPU usage on our primary databases. The core sources of the problem have been identified and fixed, and services are now stable. We'll continue working to optimize these processes to prevent similar downtime going forward. Thank you for your patience throughout this incident. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 05:52:00 -0000 https://status.trifftloyalty.com/incident/945672#c7cfa8ef200345b45f2a59580e076cf5c03fd0461d3216547251441a313cc04d We've localized the root cause of the recurring database load to our coupon codes synchronization process. Our team is working on a fix, and in the meantime, we've added more CPU capacity to the database node to mitigate further outages. We'll continue posting updates as we progress. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 05:17:00 -0000 https://status.trifftloyalty.com/incident/945672#941475454538492954d7ee6d41a579fdc236d4e41473347bc09c43b3e7fa4808 While monitoring after the database rebuild, we've observed the issue recurring — our primary database node is again experiencing 100% CPU usage. Services may be impacted as a result. We're actively investigating the root cause and will continue working with Google Cloud support. We'll post updates as we learn more. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 04:50:00 -0000 https://status.trifftloyalty.com/incident/945672#2262c8751071348da18befcd7ac6937193badd58bdbd6390278258fc20fed351 We've identified the root cause of the incident: one of our primary databases became stuck in a loop during a routine daily backup task. This caused the elevated load and service degradation reported earlier. We've restarted the affected database and are monitoring recovery. We'll continue to post updates as service stabilizes. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 04:38:00 -0000 https://status.trifftloyalty.com/incident/945672#f1d8901b838f6995d9a47d06f21638df1377c59ea2b01c492d7bf22ab74bef2a We're currently investigating an ongoing incident affecting service availability. Our endpoints are experiencing unusually high traffic volumes, and we have not yet identified a specific root cause. Our team is actively investigating and working to restore full service. We'll post updates as we learn more. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 04:37:05 -0000 https://status.trifftloyalty.com/incident/945672#9109e19684256f888b62c430818fdefedfe3f5e2f6f387115007ed2997c2188a Web Client Zones recovered. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 04:28:13 -0000 https://status.trifftloyalty.com/incident/945672#491c38af131219fdf400d36563177ff4e311cab796b0dcafd80c77a19efac76d Web Client Zones went down. https://status.trifftloyalty.com/incident/945672 Tue, 07 Jul 2026 04:21:49 -0000 https://status.trifftloyalty.com/incident/945672#1041e9595b5c09dab7cfb2fa5b783570cd5f624f9f0e642331afae9f8d7cbd63 API went down. https://status.trifftloyalty.com/incident/927543 Thu, 18 Jun 2026 10:18:51 -0000 https://status.trifftloyalty.com/incident/927543#056616aa39dc80a8005108ddc86b8afdf100b8a8f5c99c6910787b9208b1f89d Email Delivery Service recovered. https://status.trifftloyalty.com/incident/927543 Thu, 18 Jun 2026 08:37:15 -0000 https://status.trifftloyalty.com/incident/927543#8dbce199bd96547d4f3cbc7bac2083eaa2246115b057a066d98228b1696000d9 Email Delivery Service went down. https://status.trifftloyalty.com/incident/925657 Tue, 16 Jun 2026 17:38:48 -0000 https://status.trifftloyalty.com/incident/925657#f9c4ec78a5f3efd0cf4be79f023a611be1399c9b13ff2e2cc9204742def7ee07 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/925657 Tue, 16 Jun 2026 14:32:08 -0000 https://status.trifftloyalty.com/incident/925657#b81a6e64c98a6faa12cf1c835d3f74517689189e86511d2c41e2026a0e8a9ab9 Email Delivery Service went down. https://status.trifftloyalty.com/incident/913422 Thu, 04 Jun 2026 20:54:01 -0000 https://status.trifftloyalty.com/incident/913422#cf9b0c349ccd3b3d38af537ceef6b4106fee753873e7fc6cdcfdbeb83944dcb8 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/913422 Thu, 04 Jun 2026 18:07:15 -0000 https://status.trifftloyalty.com/incident/913422#1243945f46c7aa9a6fbcffb9c492cebae8a1b45dbf7f6592ce62219f9ff87f90 Email Delivery Service went down. https://status.trifftloyalty.com/incident/904720 Mon, 25 May 2026 15:48:45 -0000 https://status.trifftloyalty.com/incident/904720#d4453b79a866a3720ea92b3c4f31c4b31fd1b1257a0033bd0b017047ead3411a Email Delivery Service recovered. https://status.trifftloyalty.com/incident/904720 Mon, 25 May 2026 13:42:06 -0000 https://status.trifftloyalty.com/incident/904720#02e7603d1f0b49f20475909422d56515fc3581bdc4b830f10162284d19a90a84 Email Delivery Service went down. https://status.trifftloyalty.com/incident/904720 Mon, 25 May 2026 13:03:44 -0000 https://status.trifftloyalty.com/incident/904720#0f3fea28a69de73f22d8bed52508ab4ba81136c3128463eda710c34f49f3867f Email Delivery Service recovered. https://status.trifftloyalty.com/incident/904720 Mon, 25 May 2026 12:22:13 -0000 https://status.trifftloyalty.com/incident/904720#778d565d76b856e780dee92c29ad33eeead5155b4b94bd8c138cffa1890a1555 Email Delivery Service went down. https://status.trifftloyalty.com/incident/894202 Tue, 12 May 2026 16:04:00 -0000 https://status.trifftloyalty.com/incident/894202#367a67f4e30e320ede101afdc148c3d68ac64f75ee5769f348b85e447204f51e Today between 14:00 and 16:00 UTC, some users may have experienced slower response times lasting approximately 20 minutes. **What happened** During a scheduled deployment of a new version, a database migration was executed on our members table — one of our largest datasets. This operation temporarily increased database load and caused slower API response times across the platform. Additionally, we identified a misconfigured scaling trigger on our API layer that was not responding optimally under increased load. This has been corrected as part of the same deployment. **What we fixed** - Completed the members table migration with minimal further disruption - Corrected the API scaling trigger configuration to respond more effectively under load **Current status** All systems are operating normally. The improvements made will ensure better stability and faster recovery during future deployments. https://status.trifftloyalty.com/incident/894083 Tue, 12 May 2026 13:33:16 -0000 https://status.trifftloyalty.com/incident/894083#9a8676d09c0d3d4f3d9c3393fc52dfdc91a6d0e82af937fdd3da11a0ccbde246 API recovered. https://status.trifftloyalty.com/incident/894083 Tue, 12 May 2026 13:29:00 -0000 https://status.trifftloyalty.com/incident/894083#067f62f83358719b6c087dc72c2ea921f430e920d7dce626264fffd741354e05 We are currently experiencing degraded API performance due to elevated demand. Our team is actively scaling backend capacity to restore normal response times. We will provide updates as the situation progves. https://status.trifftloyalty.com/incident/889474 Wed, 06 May 2026 17:05:42 -0000 https://status.trifftloyalty.com/incident/889474#bda8a109caf3aea55d43ce3f385fdb91c75e3487933f79f109d0fb0380739dd8 Web Client Zones recovered. https://status.trifftloyalty.com/incident/889474 Wed, 06 May 2026 17:03:39 -0000 https://status.trifftloyalty.com/incident/889474#2c5aa3265468c5408b908f8fe2bc388f87b33d63beaac46b9ed8db7ba4172d86 Web Client Zones went down. https://status.trifftloyalty.com/incident/872309 Wed, 15 Apr 2026 15:38:42 -0000 https://status.trifftloyalty.com/incident/872309#5ef01062e22b92ae59d6dba3fad1785999a9d549204ffd4a11dd0ec80d359868 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/872309 Wed, 15 Apr 2026 13:47:13 -0000 https://status.trifftloyalty.com/incident/872309#83171a00cff8659800122e2fe7c6327daaf0db251612d64a23ec947e95f8a52c Email Delivery Service went down. https://status.trifftloyalty.com/incident/867737 Thu, 09 Apr 2026 07:33:52 -0000 https://status.trifftloyalty.com/incident/867737#f07306ac77344db99ec7c17696294ce462586d30d21d5c4e4b37b2462f6d2d50 SMS Delivery Service recovered. https://status.trifftloyalty.com/incident/867737 Thu, 09 Apr 2026 07:07:43 -0000 https://status.trifftloyalty.com/incident/867737#2ca43fb6bb143b2e091177fff909f67d05bb7806a64201255d2f872233165aa9 SMS Delivery Service went down. https://status.trifftloyalty.com/incident/867277 Wed, 08 Apr 2026 17:09:41 -0000 https://status.trifftloyalty.com/incident/867277#15ae1380c0c4241c47a406840e038bf670cf21c5e31c9fa592d2031aea07d738 Web Client Zones recovered. https://status.trifftloyalty.com/incident/867277 Wed, 08 Apr 2026 17:07:37 -0000 https://status.trifftloyalty.com/incident/867277#8b8bc9ab2dc1b978f25189cb787e4b5b9dc83a30288804dfc8d55685d84f13f5 Web Client Zones went down. https://status.trifftloyalty.com/incident/866465 Tue, 07 Apr 2026 17:49:02 -0000 https://status.trifftloyalty.com/incident/866465#b8069cfe35150be914e378374cd1dc930a45a97528445f3c6270ddd247e32f25 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/866465 Tue, 07 Apr 2026 17:37:20 -0000 https://status.trifftloyalty.com/incident/866465#77c02fba4236c10456d7aea77b5141ad51df4978e441c0f228950ee9344818b8 Email Delivery Service went down. https://status.trifftloyalty.com/incident/859512 Sat, 28 Mar 2026 09:53:26 -0000 https://status.trifftloyalty.com/incident/859512#ca4a5cd21b293162cde2a6bf338ddccdd81b6efbb449b93d3bbe4a6fbdad16ac API recovered. https://status.trifftloyalty.com/incident/859512 Sat, 28 Mar 2026 09:51:36 -0000 https://status.trifftloyalty.com/incident/859512#fe508c7be24a0afb0e632373d3fbc3fd00779f1d7cae414466fe885d29fd783f API went down. https://status.trifftloyalty.com/incident/853103 Thu, 19 Mar 2026 18:58:42 -0000 https://status.trifftloyalty.com/incident/853103#c9d9fcfb8982b1a3eb3130a4d3dcb401d906bc713376649536a3940865a0f4c3 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/853103 Thu, 19 Mar 2026 18:47:17 -0000 https://status.trifftloyalty.com/incident/853103#5785c71c265bf92277c88aab7f418f8f40ebfcda7cb730ed2dcad4e472ee7310 Email Delivery Service went down. https://status.trifftloyalty.com/incident/852815 Thu, 19 Mar 2026 10:29:00 -0000 https://status.trifftloyalty.com/incident/852815#f20453d24ecea50c9b749a383fe45468c7159647c012fdfa11070a7a7745dc8e We experienced a sudden traffic spike of roughly 100x above normal levels within a very short period. Our autoscaling did not react quickly enough to absorb the increase, which led to temporary service degradation. We are now reviewing the incident and evaluating improvements to better handle these sharp spikes in the future. https://status.trifftloyalty.com/incident/852815 Thu, 19 Mar 2026 10:21:00 -0000 https://status.trifftloyalty.com/incident/852815#d4a6bf3fc09c52cbbce4937ec146cf9c80d970b29506254719c7951d99683917 API went down. https://status.trifftloyalty.com/incident/848453 Fri, 13 Mar 2026 12:53:52 -0000 https://status.trifftloyalty.com/incident/848453#d7b17ff58718675908339dd1a8178daf4d06a2141ed52f519dbf262707303fa2 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/848453 Fri, 13 Mar 2026 11:32:21 -0000 https://status.trifftloyalty.com/incident/848453#32488bbadd8ae2ba378676a3980f5e9968b3bd12cbfb14cd0047fc0e25f3c630 Email Delivery Service went down. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:49:00 -0000 https://status.trifftloyalty.com/incident/834005#f1222a2bf749677656405a16e0395f7722cfaf8d2916538a04305fbd66df1d34 Update — Elevated response times (~60s) We’ve been mitigating elevated response times (up to ~60 seconds) affecting some requests. This was triggered by a very short burst where incoming traffic peaked at roughly 10× normal levels. Our autoscaling did not react quickly enough because scaling signals were not interpreted correctly under the spike conditions. Within ~30 seconds of the peak, we initiated a manual scale-up to stabilize capacity. The updated autoscaling configuration is now in production. It improves how we interpret CPU, memory, and worker utilization, and it also adds request rate as an additional scaling trigger so we can respond faster to sudden traffic bursts. We’re continuing to monitor closely to confirm sustained stability and will share another update if anything changes. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:27:17 -0000 https://status.trifftloyalty.com/incident/834005#ea18dec511aa663809620c5b4edc8d8694c4bff2fd2bfa7d137c906b101b8aa4 API recovered. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:25:00 -0000 https://status.trifftloyalty.com/incident/834005#296a4efe102e7b051f5d17197f7960540809d80dd6528724345fd2e17590c0ce API went down. https://status.trifftloyalty.com/incident/833260 Wed, 25 Feb 2026 21:43:43 -0000 https://status.trifftloyalty.com/incident/833260#b2d19c7656ba0364e173f7d712beca77abae8ed792119a4ee77f1f3ac1dc2620 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/833260 Wed, 25 Feb 2026 19:32:14 -0000 https://status.trifftloyalty.com/incident/833260#24f27b1501f6237f8ef10b0c8f69358e3819d465f519be44a7ab4ba7ab070de8 Email Delivery Service went down. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 22:54:42 -0000 https://status.trifftloyalty.com/incident/818960#4f94397d4c9b40231a4f884987e6d600aa0e8686fa4ccfec6d03afacb0bcb836 API recovered. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 22:51:36 -0000 https://status.trifftloyalty.com/incident/818960#8e60eceb1fe4192a4c9ccfbe7f5c1749a7f78433a1821e782d17eba96c41c806 API went down. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 09:39:54 -0000 https://status.trifftloyalty.com/incident/818960#899b1674f868ddcf8f9b9be7a092682848a1cd41d5e32bb8e3206b63a8dbac4d Analytics Service recovered. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 05:02:03 -0000 https://status.trifftloyalty.com/incident/818960#d3919452e14abb048cc1583d6e20f6c0df314956b0d6cb1d16993c0545f7bd99 Analytics Service went down. https://status.trifftloyalty.com/incident/817971 Wed, 04 Feb 2026 00:10:00 -0000 https://status.trifftloyalty.com/incident/817971#eb4f7fb3ca3015326d815e2a28395d7433de7dd19ead40f2c824d057f0884332 We’re upgrading our database security to keep your data safe. The maintenance will take about 5 minutes, with a potential interruption of up to 60 seconds. https://status.trifftloyalty.com/incident/812159 Mon, 26 Jan 2026 18:33:55 -0000 https://status.trifftloyalty.com/incident/812159#d24ea8d4185a6dad5f8d7e6733faf0460329e57676bcb8a4b9d6d2bc61b62570 Analytics Service recovered. https://status.trifftloyalty.com/incident/812159 Mon, 26 Jan 2026 18:05:26 -0000 https://status.trifftloyalty.com/incident/812159#6f0c62228a230532b42317d4d0b6b354a624c31f257b07a27ae05d11c6953264 Analytics Service went down. https://status.trifftloyalty.com/incident/807440 Mon, 19 Jan 2026 16:11:51 -0000 https://status.trifftloyalty.com/incident/807440#d7200292793661168335ad7af3936e89fb4b2eb72e9a4feeeb76e356ec8d8491 Analytics Service recovered. https://status.trifftloyalty.com/incident/807440 Mon, 19 Jan 2026 15:49:22 -0000 https://status.trifftloyalty.com/incident/807440#aa8fec26b4acaff937e312da1c226d703e4089b58b5ff4665acdbe75d54d988c Analytics Service went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 20:02:05 -0000 https://status.trifftloyalty.com/incident/800636#1487352478c0a827927e1ccb4a73b96fbe099f60a0d6964da9552a05aea31922 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 19:59:52 -0000 https://status.trifftloyalty.com/incident/800636#8415c5f054a56f80ca7478af2f91459ca9f9dfb02d43350177b542e3165772b1 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:38:02 -0000 https://status.trifftloyalty.com/incident/800636#7a99e7d67efe6839eb8a35c84a2dbf5f2e7d7b95a99cfc8840906b3092048323 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:28:54 -0000 https://status.trifftloyalty.com/incident/800636#db826b98bc418394ce1fce38af6d0341324a7332ab3a36d99b21ea5562c115f8 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:30:28 -0000 https://status.trifftloyalty.com/incident/800636#ce18cd5cc242d546b42cd58077755ccdc60a7f1afb0da939109db1520bf95c75 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:16:27 -0000 https://status.trifftloyalty.com/incident/800636#78aebdcb85053046c2b37883ad8471cb69dd07900a79d95c4fa9014e9660cbac API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:04:48 -0000 https://status.trifftloyalty.com/incident/800636#a1e503ab2a244b6e232d5a9b6e892a7ffd553c66764369b92d625fc7fe63bf51 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:59:42 -0000 https://status.trifftloyalty.com/incident/800636#2821f5da055ca788c1fe8025a4be2ca7bee26bf4ab5d761695f441676849f4cf API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:56:39 -0000 https://status.trifftloyalty.com/incident/800636#49b727f1e2c71f5b6f598bb9702a3a00487339302b5ad4d8244661a1045b4ccb API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:45:13 -0000 https://status.trifftloyalty.com/incident/800636#e68551518ef78d0a67e8fbf10316f178e9cf6b3d81d3cbb0607554e4d7d678ed API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:38:23 -0000 https://status.trifftloyalty.com/incident/800636#f3e801a27b8dd944a177abd9960a267e5e45a04777d11c88cb72ac167bdbc767 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:22:51 -0000 https://status.trifftloyalty.com/incident/800636#60cc6e841a7fe9a568a8623701f94346cb4986db83fe7dad7767ce522bfdbcb9 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:19:09 -0000 https://status.trifftloyalty.com/incident/800636#3be8df3d74520039860bc43e98c4f6087b3a5dcee599358b541cc2b0515586b9 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:16:13 -0000 https://status.trifftloyalty.com/incident/800636#eadfe8557de60f8c6b4b710796f42787f0f299e07e6543df60bcf126d49bf070 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:55:49 -0000 https://status.trifftloyalty.com/incident/800636#204c98336b06a13658e3511095fc1f6a427237da8d76b6bed77fdbb9c980a93f API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:53:54 -0000 https://status.trifftloyalty.com/incident/800636#ffeeafb70db1129d816f88f5dd0eacb11f9f12aebb0c685b632959b797331455 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:37:46 -0000 https://status.trifftloyalty.com/incident/800636#7053dc7fbbf22346260af696e2a552a7d9802e6aacf4925eed82abde643f3e54 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:36:27 -0000 https://status.trifftloyalty.com/incident/800636#0d82634f1fdd5c44d4709132da16c58b5aa901cb363bc2f8c23dc8abba44113f API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:13:08 -0000 https://status.trifftloyalty.com/incident/800636#0ce9b3442c465d67b73424f327758fae037e814bc22adec4b20fb4195a668a84 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:11:23 -0000 https://status.trifftloyalty.com/incident/800636#ed35f095571bffae3f630164c0983ef847c3b0be29c588e780124e5bf64a4627 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:05:08 -0000 https://status.trifftloyalty.com/incident/800636#3d1cecffe4dcc7bb0fe5053f37ae03a93392fa114dc9ee58e9f0712c29f7d30f API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:39:25 -0000 https://status.trifftloyalty.com/incident/800636#c652eafc7ebb3d05fd569c96b15a3417f8e6e51e4049d550587630c5443d94b8 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:36:19 -0000 https://status.trifftloyalty.com/incident/800636#abd34e15a78b6fcc3739f9bbb2fc6e9ed8dcbb08a30b32ddc642933dd2855688 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:21:15 -0000 https://status.trifftloyalty.com/incident/800636#76c2606afb03805979fa2ce73286a15d6fd99f4721042c6d8439e5bfdb233ad6 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:33:09 -0000 https://status.trifftloyalty.com/incident/800636#d9c63898d13cb0ebba73b3eef9d51d4462b7c65630ed32653a96207bfe5643e1 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:25:18 -0000 https://status.trifftloyalty.com/incident/800636#3833286ef93807796de59ccea4c53f90cc33563e80d1ed6d5e7defb2b9130e37 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:42:50 -0000 https://status.trifftloyalty.com/incident/800636#6320890871c77f9a05fee755e7527f2503e835200913849c52a3c8e03db3d834 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:32:09 -0000 https://status.trifftloyalty.com/incident/800636#20ce6b5e69f3c8905050e7322aa3686b13b30f2b140b0b1280c97a9af4c4840a API went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:29:26 -0000 https://status.trifftloyalty.com/incident/800362#763c551dbf4d86f93c3e6a61966e6bb0c6f950a13e3c0cce070e38ce37021343 API recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:21:31 -0000 https://status.trifftloyalty.com/incident/800362#62dcdfcac2a315568739780255ab221d850972877ec3ffee645a4076ed289e5c API went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:55:50 -0000 https://status.trifftloyalty.com/incident/800362#2b4164388279dd92d26abed98684c6bcbde8f1eb41dc6e473b66b970f24c6c31 Analytics Service recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:55:19 -0000 https://status.trifftloyalty.com/incident/800362#2df7eef51eb215e3ca29bf58ff16852be67f699a352e647f60f9bd84fe2e01c7 Analytics Service went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:02:07 -0000 https://status.trifftloyalty.com/incident/800362#ca52964fcfb1d26ecd82899f6b2a1d1fea333c2837f24b33c8fd9b3bedc09e11 API recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:01:21 -0000 https://status.trifftloyalty.com/incident/800362#81e6989ce1e85377f1caeef14bab55ac4e6d90956ea6c227d70f8ff28310c08c API went down. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:43:45 -0000 https://status.trifftloyalty.com/incident/777485#0f75717c752cac1aa308f1b1d252fd25885da1893317fa66c52a09c073a3e354 API recovered. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:42:51 -0000 https://status.trifftloyalty.com/incident/777485#9385e323760a94419a71f9ff00734e79c88d587647dccf0ef13bc293666ab40f API went down. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:36:52 -0000 https://status.trifftloyalty.com/incident/777485#90e2ebcc21158a4221384a63ffede1df866eacf7e2b2671ede73382b9db93ce8 API recovered. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:35:57 -0000 https://status.trifftloyalty.com/incident/777485#3106da11eff4731b4126733788ce4a23e69b07eb8b066555c0d49a21ff4faa79 API went down. https://status.trifftloyalty.com/incident/776293 Sat, 29 Nov 2025 10:15:40 -0000 https://status.trifftloyalty.com/incident/776293#507999951281e1d2e4d74b93b4c4c92410197ff8f83af1fc865d91300fe1a54b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/776293 Sat, 29 Nov 2025 08:41:42 -0000 https://status.trifftloyalty.com/incident/776293#2371fb37f3f7231616dc15fa57bd3d920db4b0ed3cfc6a7d9891d7ba74cefab5 Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 19:00:44 -0000 https://status.trifftloyalty.com/incident/775717#c44a26543ac1310109532bf110f4bdc7df5c65053ff88c6371891b04a7283681 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 17:59:11 -0000 https://status.trifftloyalty.com/incident/775717#4c85ed328a40f9e9da08039b483c739d934969795603b129b46e0d3f668bf0bd Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:40:37 -0000 https://status.trifftloyalty.com/incident/775717#7228f6ff9c32333d5dda97679681a42acbe41cb3188babc3e37cb548cd0fc3db Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:34:07 -0000 https://status.trifftloyalty.com/incident/775717#fe422e7804dcc96981a7fe80eedf4c7b91fe7f7803453f169fc88b7dc44b5b8a Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:05:06 -0000 https://status.trifftloyalty.com/incident/775717#4b4cc6694cfe82016a930d0a3da1e1828214e06cf7715d2c74d9924198d3ed6b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 08:33:18 -0000 https://status.trifftloyalty.com/incident/775717#eeb691fb3b1f3981bc055d3b06d3022ce8cdcec55d1f9a686a97d2b3a3a19567 Email Delivery Service went down. https://status.trifftloyalty.com/incident/775149 Thu, 27 Nov 2025 11:12:57 -0000 https://status.trifftloyalty.com/incident/775149#4d3363aa320292227f9a30d35075e4853334a19ef684ab79dee1d3cfec4cb7cd Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775149 Thu, 27 Nov 2025 08:51:14 -0000 https://status.trifftloyalty.com/incident/775149#bd24f268b78851e5c9c55767efa76791caa9f1adbcb252677bd88d2c874f0061 Email Delivery Service went down. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 12:36:43 -0000 https://status.trifftloyalty.com/incident/767939#642f73572b66cc97e0390e5ef74fcd1db420c6ea79a2a1ada0936595d0e3a845 Analytics Service recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 12:05:35 -0000 https://status.trifftloyalty.com/incident/767939#a9cdb8af4e84819d01cbf22705a801ef374973c45fe941959e65a3f4243fd590 API recovered. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 11:49:19 -0000 https://status.trifftloyalty.com/incident/767939#bfab8dc763c7fc842ff0293273be4a4a5d358e40e32b08665769058b987eb83d API and Analytics Service went down. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:31:48 -0000 https://status.trifftloyalty.com/incident/767939#755fe8edfd71047a0f0b07aa5c704f77ebf366535fe0e89770f95000b455f750 API recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:28:54 -0000 https://status.trifftloyalty.com/incident/767939#8a91bd974861f311d70ff632f08c32db779b699b26378f9afa4c2a99c506ce89 API went down. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:25:57 -0000 https://status.trifftloyalty.com/incident/767939#22684dddce4313a375b1ef5604d49c0c0ed3f9936008ae1570c2ba0b2235bf54 API recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:25:39 -0000 https://status.trifftloyalty.com/incident/767939#52cc7f552337b45b9554280b51e49399e6337b23afea299a45c38afa40e8bb18 API went down. https://status.trifftloyalty.com/incident/762361 Tue, 11 Nov 2025 17:15:03 -0000 https://status.trifftloyalty.com/incident/762361#fb3b470618409a87b5d3fedd3dd95fce4ac468b2721360d38d3105d1f8f66d02 Analytics Service recovered. https://status.trifftloyalty.com/incident/762361 Tue, 11 Nov 2025 17:10:39 -0000 https://status.trifftloyalty.com/incident/762361#4cf8997e9e11a408dcdeaf92001504fbf977bd5bf8cd5e5c9b2deb5a53f5f0e2 Analytics Service went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:08:00 -0000 https://status.trifftloyalty.com/incident/756902#f219533714d4eca46421801ffbb96615c0e2850d9782ba903a4af2dcdbe2b381 The deployment is now stable again — all systems are operational. We sincerely apologize for the recent outages and the disruption they caused. To prevent similar issues in the future, we’re implementing structural improvements to increase platform stability, including separating client and API services. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:01:00 -0000 https://status.trifftloyalty.com/incident/756902#c23fa7ddb0f9366dc1fc90450f0fcc285a9e8210161aa5954d6aae25ed495430 We’re aware of an ongoing issue affecting API availability. Our team is actively investigating and working to restore full functionality as soon as possible. We’ll share updates as soon as we have more information — thank you for your patience. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 15:39:55 -0000 https://status.trifftloyalty.com/incident/756902#a04bc6abe2400bb1e2a8d3a1547d3c30f2a3f485458e2c8015c3863f37e1a0a6 API went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:20:11 -0000 https://status.trifftloyalty.com/incident/756902#4f6d93a9bf201c87a22e190fad7321bae1644cb162f38031d6d04d5882a33678 API recovered. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:13:19 -0000 https://status.trifftloyalty.com/incident/756902#0e55bd26ada90129a8250fae66f55688637434f1941149fc2dbfb226d749ff5b API and Zonal POS went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:12:14 -0000 https://status.trifftloyalty.com/incident/753569#529c007d406a951afc22396ebc3d3d508337e8ea3f55d1e20c05b03c56066245 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:08:19 -0000 https://status.trifftloyalty.com/incident/753569#583511834d34d748d910ae9ea420f975274ba6ad071f110d41c71ee80ed7bb9b SMS Delivery Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:00:46 -0000 https://status.trifftloyalty.com/incident/753569#4b060c2689fe50a78443d61b93488c1992152fad6dec28641b11a4ca432e0b87 SMS Delivery Service went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:56:35 -0000 https://status.trifftloyalty.com/incident/753569#69c48cfe85894a651cdf5dc13bd939f7d6f522caa18f5601bdb7ecc3d1485e73 Email Delivery Service went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:28:28 -0000 https://status.trifftloyalty.com/incident/753569#bdac48689085ae8f50b0bb0eca0ccbbf4c112e0a9ab60ff8286226a9dfb367de Analytics Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:19:54 -0000 https://status.trifftloyalty.com/incident/753569#554a614d6c1f612e08312f0fa8a83bed214836b6069e0c7ea02f323f62c1da26 Analytics Service went down. https://status.trifftloyalty.com/incident/751066 Sat, 25 Oct 2025 09:01:55 -0000 https://status.trifftloyalty.com/incident/751066#7eea45c1d5faaa527a0c00ea4dbff3879484201ebafe4e738cc8ceda82b385b7 API recovered. https://status.trifftloyalty.com/incident/751066 Sat, 25 Oct 2025 08:54:31 -0000 https://status.trifftloyalty.com/incident/751066#dc7acbb75f706f38d4aa4bb421b8c6a666bbd3a4c2e992526e75000f8c5e634a API went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 15:45:23 -0000 https://status.trifftloyalty.com/incident/750329#8f5960dc0c741440013965f0ce7c3aa836976d2e3e351f3ba8dad9a3d46684bc Email Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 14:18:49 -0000 https://status.trifftloyalty.com/incident/750329#67312591737b2820e51b51006b34c7c4f0d7f2b9c848e4da6cbd96c43a505b18 Email Delivery Service went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:17:22 -0000 https://status.trifftloyalty.com/incident/750329#70d010a024052bb1d33aa310d0b17f34a6888e06a3150a5dc9e295629b2bf507 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:14:57 -0000 https://status.trifftloyalty.com/incident/750329#7f85c7f14530bf5fe313b73629ec9df03d64f7c32e7f24c3cd1090000de1aea4 SMS Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:03:35 -0000 https://status.trifftloyalty.com/incident/750329#de11e32df75bd1c9707055fc3d9ff6ba9f4c827a6bba4aab518d73b76f9d894d SMS Delivery Service went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:00:37 -0000 https://status.trifftloyalty.com/incident/750329#5b0fc1de052253d804217f3c18a8001bcc373ca820e1f8831e62585bf659e6fd Email Delivery Service went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:40:33 -0000 https://status.trifftloyalty.com/incident/749860#d08c48e1770e96ceefc4a73a0d3802de24e0ce37262b2546092557d08aade716 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:32:30 -0000 https://status.trifftloyalty.com/incident/749860#3a639688e25ec26e3b09876a086767054fd4fcf4e64fe1fac7e088650dd7b88e API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:29:45 -0000 https://status.trifftloyalty.com/incident/749860#220061269e7df7c9e6877f6f7b2df74e78c2abbdf31cc591c3a62c56acdd7039 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:15:59 -0000 https://status.trifftloyalty.com/incident/749860#7a26402b548bf2b8962551d81d52b5cd06824538eb467f78524f84630422273c API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:11:55 -0000 https://status.trifftloyalty.com/incident/749860#b891768f74ed0bd0227d334cd4d00bf2db4946189a30ef8ef08fb22b66bcc5e8 API recovered. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 15:15:00 -0000 https://status.trifftloyalty.com/incident/749997#6cf49b58152c026490c9a1713dc51ba510981a607b6bd5c17a79243de7c1ec1d We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:57:52 -0000 https://status.trifftloyalty.com/incident/749860#922fcfb68e414b7a02c3c106dfe04fddd6aa4fad3138e2bce80cc5912632f796 API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:53:31 -0000 https://status.trifftloyalty.com/incident/749860#957c1aac20818d4d7e7cd58e1a9c2683bede6a5e259567b2530ec55dbaf75000 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:53:07 -0000 https://status.trifftloyalty.com/incident/749860#0c456f80a24aa631fb7862f0e838e42947b6db4ca5d02c8419bed84f8d8722fa API went down. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 14:50:00 -0000 https://status.trifftloyalty.com/incident/749997#3c3128b1adb8b3d875466817449843e71a64b87ed1013ba694e9358451665f1a We’re currently experiencing outages across parts of our service caused by a misconfiguration. Our engineering team has identified the issue and is actively working to restore full functionality as soon as possible. We’ll provide updates as progress continues — thank you for your patience and understanding. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:24:03 -0000 https://status.trifftloyalty.com/incident/749860#b547203a09a865a996e026a9acfaf92f4ef2d40eac54351d8482d85908a2953a API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:23:31 -0000 https://status.trifftloyalty.com/incident/749860#36aac04f12724dd35258f880ef6e688e488f6b0a313bcf82f995b9c8e948011d API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 10:36:10 -0000 https://status.trifftloyalty.com/incident/749860#40f25c8dd8c9d3b13e131a0bb3102637e2416751d4c2c96efc300b4512019e4c API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 10:33:22 -0000 https://status.trifftloyalty.com/incident/749860#433b099486e5d2b35365b4dd62dc5d20db0a4953dafd119ea67644fa3d48f404 API went down. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 16:41:39 -0000 https://status.trifftloyalty.com/incident/748009#a8dd4fb180a197a6f79e2aca37dd9ade8b378ec5091760da03c0a0458a1cd18f API recovered. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 16:34:00 -0000 https://status.trifftloyalty.com/incident/748009#88969a4e3c48b06970a90ba1cb14fba3a954be7cb5a150b238e93875845eb4df API went down. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:35:00 -0000 https://status.trifftloyalty.com/incident/748017#d014c77ea8bb60c75d097cce28dcc31ae06c6a480bd53721d30ed8aab7b5ef18 The issue was resolved after restarting our event store database, which had started lagging. Systems are stable now, and we’re monitoring closely while investigating the underlying cause. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:20:00 -0000 https://status.trifftloyalty.com/incident/748017#ebd9cfeaf28ee154a0de803de25f2df82215154bec77888fad1c619a42fa1625 We are currently experiencing intermittent timeouts affecting some requests. Our team is actively investigating the root cause and will provide an update as soon as we have more information. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 07:19:52 -0000 https://status.trifftloyalty.com/incident/748009#e7dca92526cbf1c646de380dad21957494b8eb50ed2fb19a97ad5cf14d328382 API recovered. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 07:17:37 -0000 https://status.trifftloyalty.com/incident/748009#5dee0f009d9525916b942dd0d67609cb42db512f4b9be28cd7abd2eaadd1bd13 API went down. https://status.trifftloyalty.com/incident/728764 Mon, 22 Sep 2025 13:41:06 -0000 https://status.trifftloyalty.com/incident/728764#1aebbcf1c4fc47bf7812e5e4f2e72bf3a34969393a87eae500686fcb5dc6bf84 Analytics Service recovered. https://status.trifftloyalty.com/incident/728764 Mon, 22 Sep 2025 13:18:21 -0000 https://status.trifftloyalty.com/incident/728764#3d9e69595473d5a63da57a16298cb041ce960226c351ad38741f1f739f50e0f9 Analytics Service went down. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:24:42 -0000 https://status.trifftloyalty.com/incident/724443#44fd6fb87f23cafcf28154cb8527c460076e2ef6cadc925334fa0539604add02 API recovered. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:20:17 -0000 https://status.trifftloyalty.com/incident/724443#9e5fd91d07e6afa06685d5b87323fa54d9cba050ff5ac7e67c2d02ba6dd026a3 API went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 14:54:36 -0000 https://status.trifftloyalty.com/incident/722996#77a83e3b360e7cbc37d8fde9a646bf5e67d7f884a02d0517a2a60a3dc08b82e3 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 13:02:39 -0000 https://status.trifftloyalty.com/incident/722996#1736b0984674de069e592cc0a2d8adf602c05adca552445889615fa4ed3dbe13 Email Delivery Service went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 12:08:38 -0000 https://status.trifftloyalty.com/incident/722996#d69db308e8f253ebf1eece2ee18a4d534951f7f2da3ca2f4cc25e2e1b9ad3a28 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 10:11:45 -0000 https://status.trifftloyalty.com/incident/722996#59928d9107a6ebca9d3005bd56fb93d996545afa91f5804e1ee9cc999b1e77a2 Email Delivery Service went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 08:33:02 -0000 https://status.trifftloyalty.com/incident/722996#b45073356bc17044bde87fe0dce3de387670a16e4db79dfeb2671c49eb7338d4 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 06:31:12 -0000 https://status.trifftloyalty.com/incident/722996#5ed6b0218ffe7b6001ad233b3fcd01c6a96032087dcf9f4af6782f871bbea383 Email Delivery Service went down. https://status.trifftloyalty.com/incident/716583 Mon, 01 Sep 2025 17:00:03 -0000 https://status.trifftloyalty.com/incident/716583#0792d2c2bbc48e7ce2483c2d9146ff4589d7e9f89a46e0c0aeb6a3df5519eaeb Email Delivery Service recovered. https://status.trifftloyalty.com/incident/716583 Mon, 01 Sep 2025 16:28:05 -0000 https://status.trifftloyalty.com/incident/716583#ee8ecc84d86ea9c39983f579b2847e6b10e0eade5e0d520692cc6b7b955e147b Email Delivery Service went down. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:44:03 -0000 https://status.trifftloyalty.com/incident/713991#7b0b210cf0ee65256e00f20d5dd5c9935d3c84470e1a7b87e093a5fe80103a86 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:42:58 -0000 https://status.trifftloyalty.com/incident/713991#597ec5622e3764b69385ecc411b4025017dfacf7494fa82bba0acd269a27b298 API and Zonal POS went down. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:06:06 -0000 https://status.trifftloyalty.com/incident/710547#56ee4cb220af3d4f9894da36e8f7d64aa4aac8ae994eec8c8784173edc38decf Zonal POS went down and API recovered. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:04:29 -0000 https://status.trifftloyalty.com/incident/710547#8c480cc5c21c7fc3f6cb1c6ea1db9f284f9b200485c7725c5be2880114fdf465 API went down. https://status.trifftloyalty.com/incident/709310 Wed, 20 Aug 2025 16:34:20 -0000 https://status.trifftloyalty.com/incident/709310#9f1c4a6080d69d333cc532e82698ab066ce289bb8e9ec219b564ae2b8237ff24 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/709310 Wed, 20 Aug 2025 16:23:20 -0000 https://status.trifftloyalty.com/incident/709310#7a08a12a7a9ef078abc747374eb86988a346b2dda68ed7e505109c7eafbfa1cb Email Delivery Service went down. https://status.trifftloyalty.com/incident/703300 Sat, 09 Aug 2025 07:39:51 -0000 https://status.trifftloyalty.com/incident/703300#6ed644698d15ea985bc8931b568be38490b7801ed14f598eb141033e4e0287e9 API recovered. https://status.trifftloyalty.com/incident/703300 Sat, 09 Aug 2025 07:34:03 -0000 https://status.trifftloyalty.com/incident/703300#8f1ee8d31b2d92fcde0e4778fbf195ee7186690eda2aa5c703c7565df4927be4 API went down. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:36:14 -0000 https://status.trifftloyalty.com/incident/701920#8a4cfca457a13d0329788054bed42b03a9e47d502ad0e1d8ccd7f47739abf135 API recovered. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:34:38 -0000 https://status.trifftloyalty.com/incident/701920#88804cd919b7f62b7f81ce51a6616fcdbad20552a6bc463694f3bc4764848e58 API went down. https://status.trifftloyalty.com/incident/693339 Sun, 03 Aug 2025 09:14:52 -0000 https://status.trifftloyalty.com/incident/693339#9167d4bdb6284708b1fde205d26ce34e2b5b9ac1907e6b029e3d05572fdc1eb4 Analytics Service recovered. https://status.trifftloyalty.com/incident/693339 Sun, 03 Aug 2025 09:05:33 -0000 https://status.trifftloyalty.com/incident/693339#cdffb0112b4fc352d062604ff29557360e98bfc05118bc6d16c91c4ed1484771 Analytics Service went down. https://status.trifftloyalty.com/incident/648872 Tue, 29 Jul 2025 18:22:43 -0000 https://status.trifftloyalty.com/incident/648872#b2d358221b49a2a3c71d8250e4896a38dc22cee64c62c937dd80a4aa79dabd09 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/648872 Tue, 29 Jul 2025 15:41:08 -0000 https://status.trifftloyalty.com/incident/648872#6a8352ffcc451076bc21be93248bb40be735e65fa80d491bbe74fbd72ad0a9c7 Email Delivery Service went down. https://status.trifftloyalty.com/incident/633970 Mon, 28 Jul 2025 23:57:09 -0000 https://status.trifftloyalty.com/incident/633970#db225f953f29d27d05c526d580718ad349a29e980dd0cc61015a54e61d702c7e Analytics Service recovered. https://status.trifftloyalty.com/incident/633970 Mon, 28 Jul 2025 23:56:40 -0000 https://status.trifftloyalty.com/incident/633970#939b17569ea7af0759554a0403c4f950238c280423f41dba0041cdce9afa58ba Analytics Service went down. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 14:00:00 -0000 https://status.trifftloyalty.com/incident/621808#84c4469b07c6af700d46eecbad4cda205f55fa5e98aad5650cf7b0eb85ba5afa As of 16:00, all processing is back to real-time and functioning as expected. Transactions, point redemptions, and all other operations are now running normally. Thank you for your patience during the earlier slowdown. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 10:20:00 -0000 https://status.trifftloyalty.com/incident/621808#03e32ad67cf5120feba3704ad6d7ab5e8402db4dda294e801dfd680520329c51 We've identified and resolved the issue that was delaying our message queue. The system is now processing all pending transactions, redemptions, and related tasks at full speed. We're closely monitoring the backlog as it clears and will notify you once everything is fully up to date and the system is back to normal operation. Thank you for your continued patience. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 08:22:00 -0000 https://status.trifftloyalty.com/incident/621808#e5c1f8a2864ba0b79eb6cd585bdc33db4e5ef29851493a39342456d48ea061d2 We're currently experiencing slower-than-usual processing in our backend systems due to a delay in our message queue. This may affect the speed of transaction processing, points redemption, and other time-sensitive operations. Our engineering team is actively working to resolve the issue and restore normal performance as quickly as possible. We’ll keep you updated as we make progress. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:37:08 -0000 https://status.trifftloyalty.com/incident/603780#7ebc9c80b5816db214be02a3b387669aad076750ff49fadef59d4ccb5b0eb8f3 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:33:16 -0000 https://status.trifftloyalty.com/incident/603780#455770f3c61b6e48835a14ec29165ded43c735d27067f089eb476084ae5038c5 API went down. https://status.trifftloyalty.com/incident/600046 Tue, 10 Jun 2025 10:51:36 -0000 https://status.trifftloyalty.com/incident/600046#441433c5267c0254a00c2bf871559d2641dfefd5a2d6d291ca37d64d7baff72f API recovered. https://status.trifftloyalty.com/incident/600046 Tue, 10 Jun 2025 10:44:42 -0000 https://status.trifftloyalty.com/incident/600046#3d95894088728e0d755184fc8391a4e78fab4baf134e4a8c76a1c4312c3a5eca API went down. https://status.trifftloyalty.com/incident/596940 Wed, 04 Jun 2025 13:35:44 -0000 https://status.trifftloyalty.com/incident/596940#83d5ee14407354b4a83bc01efa3c956d8d3dde00315b70062c4e2d41628f09fc API recovered. https://status.trifftloyalty.com/incident/596940 Wed, 04 Jun 2025 13:35:09 -0000 https://status.trifftloyalty.com/incident/596940#de76f502ecf74e0ace4490b82e61a7df628272b7c0c2d702578ce9df8ec3a3d2 API went down. https://status.trifftloyalty.com/incident/583577 Thu, 29 May 2025 14:45:30 -0000 https://status.trifftloyalty.com/incident/583577#bb69ee297ffc41405fd9bc99efcf5a6722fa2510ac58d9c0c77cf5d56286a6c5 API recovered. https://status.trifftloyalty.com/incident/583577 Thu, 29 May 2025 14:44:04 -0000 https://status.trifftloyalty.com/incident/583577#c56d9a7906131d310e8744e7f99e3a6c323a84d868afbd551d23fbb78b07daf6 API went down. https://status.trifftloyalty.com/incident/574273 Wed, 21 May 2025 13:50:57 -0000 https://status.trifftloyalty.com/incident/574273#32f05a1494a1cfe083c5283dd322684a11f85447668e306699fa443430220f87 API recovered. https://status.trifftloyalty.com/incident/574273 Wed, 21 May 2025 13:44:05 -0000 https://status.trifftloyalty.com/incident/574273#796c1b1a6eae01d54c3e45c6e2955c27fed61e2bef6ed81ba941bad735965950 API went down. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 21:55:55 -0000 https://status.trifftloyalty.com/incident/571082#7811b56083235fcb500c7336790be7a8ebd0f3c4cd2e5e99fbf6cad835526d14 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 21:29:26 -0000 https://status.trifftloyalty.com/incident/571082#c82867cca2f775896c3e485257196437b290ccf19821bed5a6a10b2a7ed094b1 Email Delivery Service went down. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 08:52:26 -0000 https://status.trifftloyalty.com/incident/571082#50a0b46b7330819a98ff3d91c2e29c7c2165dd3540aed1211dd66cfdbd6b99eb API recovered. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 08:44:18 -0000 https://status.trifftloyalty.com/incident/571082#9ddb152a0d5898cbb6667d2e7eb5e13dbf87be448cecad135326208c5925c308 API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 12:11:47 -0000 https://status.trifftloyalty.com/incident/567364#3189d53a549226cdf736f04c82e469971a6550e416a60be389e4af2347c9bdb7 API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 12:09:16 -0000 https://status.trifftloyalty.com/incident/567364#a1df50161877fd7339a2565fb100b5e8cd37788e0c00aa87eb43dd5e2dc30c53 API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:53:21 -0000 https://status.trifftloyalty.com/incident/567364#6e796bcef69b9966d1e938fbc99008871d648e0efb4bf58cebafaf7b0fb1beab API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:51:47 -0000 https://status.trifftloyalty.com/incident/567364#a2985f9d9ce0bcceaae9f96d50bc21d00a1896d749a08504ca70c10be31d517a API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:37:39 -0000 https://status.trifftloyalty.com/incident/567364#a724642889c29f6de41160eaa15fb07105140cf08b5d13f907479dcf1bb2b69a API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:34:24 -0000 https://status.trifftloyalty.com/incident/567364#101807db6309f7d23cf2676072b64ed39b3fc8c4169c720bf92b3941a8de01bc API went down. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:41:00 -0000 https://status.trifftloyalty.com/incident/565769#4af98cee48264e60f297d3a88dc09738337a30565f3a5cbc673bcdd5401b1543 The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:34:00 -0000 https://status.trifftloyalty.com/incident/565769#b2b66679149f8e243efd73697b60f6a6c17608d2860eb347ecd5f249fc16d257 We encountered an error during the deployment of the latest version, which temporarily affected some services. Our team is actively implementing a fix, and we expect all services to be fully restored shortly. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:28:15 -0000 https://status.trifftloyalty.com/incident/565769#2a5dc84eee0e2b13d41a9e939b167b7adb0caa5f383ff05742006e0df59971e3 API went down. https://status.trifftloyalty.com/incident/564817 Wed, 14 May 2025 22:08:32 -0000 https://status.trifftloyalty.com/incident/564817#f51391124e4f0517d42a5ad6ff4306ff09129ec547fe7d8c94a951e0cee565d5 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/564817 Wed, 14 May 2025 21:11:49 -0000 https://status.trifftloyalty.com/incident/564817#7ffb1fb06c442f0ec19da39f7471bb0da1f34ed2ad6553837283acec0d4f95db Email Delivery Service went down. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:12:14 -0000 https://status.trifftloyalty.com/incident/559164#e6d553ca56a5f137de5dc0e67f37f2e8b3d58f33d02a2b4600005f242fcf6c95 API recovered. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:11:34 -0000 https://status.trifftloyalty.com/incident/559164#c8c8426996b4b9c86b8351289205306cc2e31e016995057e586de6cf6436b4ff API went down. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:05:10 -0000 https://status.trifftloyalty.com/incident/559164#bd926b5cfb8b68cfcbc264fe2df43a7f22b4909885a8b956df71ea3127f47a70 API recovered. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:00:40 -0000 https://status.trifftloyalty.com/incident/559164#b0864107f05c377a25363a12f59d553d94afb5411e4cc7cfeb21e57f34eb59e8 API went down. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 14:54:13 -0000 https://status.trifftloyalty.com/incident/558093#b1588dca4cd92924d5a8c4b41e542a51d68632fc8544ea31a435c5f7f718c06d API recovered. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 14:53:13 -0000 https://status.trifftloyalty.com/incident/558093#d8da79a39e879cbc315e72d2972c7283c84d7f05d51e495b43aea2122d151a0f API went down. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 12:50:36 -0000 https://status.trifftloyalty.com/incident/558093#bad5815cc143671e1f4a9ee789c4c5c14259bbbf8a0bab88ce775dd3604c8520 API recovered. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 12:49:32 -0000 https://status.trifftloyalty.com/incident/558093#8ae71ad3566a0ef309e6f7e5e72075bb70bfaa0aae9fbdd06feee5b433b2001f API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:37:05 -0000 https://status.trifftloyalty.com/incident/555832#95d0b38ecb14286eee6d44f72f70e123f8090297c843c101db028c0b8672ed1a API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:36:28 -0000 https://status.trifftloyalty.com/incident/555832#8e701e5d360e1d0874c0222d12b5dd4bdb9c0facdec16cf8d620ca3b3c108612 API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:33:01 -0000 https://status.trifftloyalty.com/incident/555832#808b890cc9639824eaaa9de4993981932783400f7762053abcd221d1eb6d38ad API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:32:00 -0000 https://status.trifftloyalty.com/incident/555832#c166ba95a92438955189a7dff4c81df3241225b0521f472af41ee9d5af21a6dc API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 07:14:30 -0000 https://status.trifftloyalty.com/incident/555832#bd9a1f1a821f2ccc9cafb18a8ce1fd0fad54dfcef06e5e61ad9da286b942a0b4 API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 07:12:06 -0000 https://status.trifftloyalty.com/incident/555832#0abdaa22737a5b822e259e581465e6d54378bf37c4056f87583bbd603280463c API went down. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 09:30:00 -0000 https://status.trifftloyalty.com/incident/554278#b4a0ddd6cb9eedffcd9428702d3a04797adbce468b63d058b9c9befa38c87c38 We have identified the cause of the intermittent timeouts and degraded response times as an internal networking issue within our cloud service provider. We've successfully rerouted traffic, and all systems are now fully operational. We're currently working with our provider and researching solutions to prevent similar occurrences in the future. Thank you for your patience and understanding during this incident. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 08:00:00 -0000 https://status.trifftloyalty.com/incident/554278#1794a4bd3af54ef2bad148dc18aba1c8d0d4f868203c845f8905e503864bb26f We're currently experiencing intermittent timeouts and increased response times affecting some users. Our engineering team is actively investigating the root cause. We'll provide updates as we identify and resolve the issue. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/536032 Fri, 28 Mar 2025 12:49:09 -0000 https://status.trifftloyalty.com/incident/536032#56a9f0efed0a574138c8a0bd10a98bb9483d9c6c10f1b64392684cb5ec957932 API recovered. https://status.trifftloyalty.com/incident/536032 Fri, 28 Mar 2025 12:45:48 -0000 https://status.trifftloyalty.com/incident/536032#5729a30a62b7dc50b862b18442f8934cba7edc26c509500a55ae804676efaf96 API went down. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 23:26:39 -0000 https://status.trifftloyalty.com/incident/534967#58598a15636d7372b402950e6745ee69d99840f7cf4bbc5afebdb0c4da193109 Analytics Service recovered. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 23:26:11 -0000 https://status.trifftloyalty.com/incident/534967#8d5dec3b135f85f6432fa1a2adaf641ad7403762f6425088873435a885651426 Analytics Service went down. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 14:59:24 -0000 https://status.trifftloyalty.com/incident/534967#d4f163d584b398058f3260ffaa4b980d71bd8043386de4b3d5287822aaa0f99c API recovered. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 14:56:18 -0000 https://status.trifftloyalty.com/incident/534967#f8f5f7aba0ce9be7d0518b3af3cbb3897e0bac2205b1284f58ad4efbc8a3ed5c API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 12:07:00 -0000 https://status.trifftloyalty.com/incident/529491#a2b5d2a5866b4f69a8cde0d8fa3cd49842bdbf64af86b8f367b45a897f4f3252 📢 Note on SMS Delivery Service Outage Our 3rd-party email provider experienced an outage on their EU SMTP servers, but this did not impact our customers, as we do not use their SMTP service. However, since we forward their status updates to our status page, this automatically created an outage record. No action was required on our end. All systems remain fully operational. ✅ https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/529491#05e155e006c9bd5b923d1297826f0e6e281a8975c53ef08530355cd44d704070 We experienced high load on our API, which led to multiple short outages (~1 minute each). The issue has been resolved, and all systems are now operating normally. To prevent future disruptions, we have optimized our scaling settings, making our infrastructure more flexible and responsive to traffic spikes. Thank you for your patience! 🚀 https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:30:27 -0000 https://status.trifftloyalty.com/incident/529491#d402a177152af6aab7825e3387569dd6bcb84dd86cbed1d63fa86e7e50f51064 API recovered. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:29:21 -0000 https://status.trifftloyalty.com/incident/529491#7cda6cf73255284cec70b4c9eef33bf290e8db2733f2be2fa84c39623f51f956 API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:23:21 -0000 https://status.trifftloyalty.com/incident/529491#8237bc91cc7ec9248b09f6039ee272872b9c31dacd0d0368191659632a71d542 API recovered. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:20:10 -0000 https://status.trifftloyalty.com/incident/529491#b3242e73993227f6bfe48c9b40cb49464f88798c88b2c350ab50db2ac4dcaaa4 API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 09:24:15 -0000 https://status.trifftloyalty.com/incident/529491#0773664c2428d10f6ee3555c7559f5940cd0539a5156688cee899feb60d9f7dd Email Delivery Service went down. https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 21:00:00 -0000 https://status.trifftloyalty.com/incident/520050#a6ec67f854468a03580f39d0c328c3369f7a27c72776ed11e367a03cb47cf5a4 The issue affecting response times due to database problems in the West Europe region has been fully resolved. Our cloud provider has stabilized their services, and our rerouting efforts have ensured normal operations for the past two hours. Thank you for your patience and understanding! 🚀 https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 16:40:00 -0000 https://status.trifftloyalty.com/incident/520050#7e3ca500d26b4f1e3eff49f9b284405abf87b280197cb11bfac8ffcabdf0694c We are currently experiencing slow response times due to database issues affecting our cloud provider in the West Europe region. Our team is actively monitoring the situation and working on mitigating the impact by rerouting traffic to a different region. We appreciate your patience and will provide updates as soon as more information becomes available. https://status.trifftloyalty.com/incident/519885 Thu, 27 Feb 2025 10:41:11 -0000 https://status.trifftloyalty.com/incident/519885#0f887faa71c5845e221a4eb82600ece138c50726f5322595990a4f2e47664022 API recovered. https://status.trifftloyalty.com/incident/519885 Thu, 27 Feb 2025 10:39:30 -0000 https://status.trifftloyalty.com/incident/519885#a030e19296020d02be98ceb1355abfa86f045b1c8e0819c7412e642cd9ae8c76 API went down. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 19:24:30 -0000 https://status.trifftloyalty.com/incident/510446#0e62fd9840e455d6bd08326a5c7928469eab9d1a2520b1fe1f5299179449800a Email Delivery Service recovered. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 17:27:57 -0000 https://status.trifftloyalty.com/incident/510446#c38db0eb210b696565832a994b2cc8657ee9d4e6cdcfe5924c03ef05ef021c01 Email Delivery Service went down. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:45:00 -0000 https://status.trifftloyalty.com/incident/510450#d168f1e63428f85c230556c7f915c90aecdabb4a8f0274840af0f819bf87640f The DDoS attack is still in progress, but we have mitigated most of the sources. Additionally, we have scaled up our API endpoints to maintain service stability. The platform status should now be stable. We will continue to monitor and provide further updates if necessary. Thank you for your understanding. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 13:08:47 -0000 https://status.trifftloyalty.com/incident/510446#636c900b6c80918da9f9b190f71faf72ca64b41c74467fafd0fec35541ca23e4 API recovered. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:05:00 -0000 https://status.trifftloyalty.com/incident/510450#85d4b3dfa3df574a167c09eb1099e9bfb8426ab59c64e7ed340fbd1500736418 Our platform is currently experiencing a DDoS attack. Our team is actively working on mitigation. You may encounter occasional outages. We will provide updates as soon as possible. Thank you for your patience. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 13:03:21 -0000 https://status.trifftloyalty.com/incident/510446#c9270eb7b050a75bb64a8b5e99719a80804ec578bdef45a7af5e72d4e4aa992e API went down.