Incidents reported on status page for TRIFFT https://status.trifftloyalty.com/ https://d1lppblt9t2x15.cloudfront.net/logos/da5e5764066285ab34d7ce830c03120d.png https://status.trifftloyalty.com/ en https://status.trifftloyalty.com/incident/848453 Fri, 13 Mar 2026 12:53:52 -0000 https://status.trifftloyalty.com/incident/848453#d7b17ff58718675908339dd1a8178daf4d06a2141ed52f519dbf262707303fa2 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/848453 Fri, 13 Mar 2026 11:32:21 -0000 https://status.trifftloyalty.com/incident/848453#32488bbadd8ae2ba378676a3980f5e9968b3bd12cbfb14cd0047fc0e25f3c630 Email Delivery Service went down. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:49:00 -0000 https://status.trifftloyalty.com/incident/834005#f1222a2bf749677656405a16e0395f7722cfaf8d2916538a04305fbd66df1d34 Update — Elevated response times (~60s) We’ve been mitigating elevated response times (up to ~60 seconds) affecting some requests. This was triggered by a very short burst where incoming traffic peaked at roughly 10× normal levels. Our autoscaling did not react quickly enough because scaling signals were not interpreted correctly under the spike conditions. Within ~30 seconds of the peak, we initiated a manual scale-up to stabilize capacity. The updated autoscaling configuration is now in production. It improves how we interpret CPU, memory, and worker utilization, and it also adds request rate as an additional scaling trigger so we can respond faster to sudden traffic bursts. We’re continuing to monitor closely to confirm sustained stability and will share another update if anything changes. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:27:17 -0000 https://status.trifftloyalty.com/incident/834005#ea18dec511aa663809620c5b4edc8d8694c4bff2fd2bfa7d137c906b101b8aa4 API recovered. https://status.trifftloyalty.com/incident/834005 Thu, 26 Feb 2026 10:25:00 -0000 https://status.trifftloyalty.com/incident/834005#296a4efe102e7b051f5d17197f7960540809d80dd6528724345fd2e17590c0ce API went down. https://status.trifftloyalty.com/incident/833260 Wed, 25 Feb 2026 21:43:43 -0000 https://status.trifftloyalty.com/incident/833260#b2d19c7656ba0364e173f7d712beca77abae8ed792119a4ee77f1f3ac1dc2620 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/833260 Wed, 25 Feb 2026 19:32:14 -0000 https://status.trifftloyalty.com/incident/833260#24f27b1501f6237f8ef10b0c8f69358e3819d465f519be44a7ab4ba7ab070de8 Email Delivery Service went down. https://status.trifftloyalty.com/incident/824228 Thu, 12 Feb 2026 16:37:05 -0000 https://status.trifftloyalty.com/incident/824228#82d32cbc19551ee55b2aae8ffe526d3ad029b64d4e72953ee05c40b07c00c136 Zonal POS recovered. https://status.trifftloyalty.com/incident/824228 Thu, 12 Feb 2026 16:30:54 -0000 https://status.trifftloyalty.com/incident/824228#43a2f1c93ffea443d7c9359cc8646bcb4ab5dc0a27d6502f9730dc7143c6762d Zonal POS went down. https://status.trifftloyalty.com/incident/821905 Mon, 09 Feb 2026 17:51:11 -0000 https://status.trifftloyalty.com/incident/821905#3913dddf56611810f8dfcb6fa613503bbb8e601955606a8d8f6605eca9aaa587 Zonal POS recovered. https://status.trifftloyalty.com/incident/821905 Mon, 09 Feb 2026 17:40:38 -0000 https://status.trifftloyalty.com/incident/821905#eb70b73814e732699ef190d2f4833012499487b0bd293e3c954a6444fe0c84a8 Zonal POS went down. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 22:54:42 -0000 https://status.trifftloyalty.com/incident/818960#4f94397d4c9b40231a4f884987e6d600aa0e8686fa4ccfec6d03afacb0bcb836 API recovered. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 22:51:36 -0000 https://status.trifftloyalty.com/incident/818960#8e60eceb1fe4192a4c9ccfbe7f5c1749a7f78433a1821e782d17eba96c41c806 API went down. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 09:39:54 -0000 https://status.trifftloyalty.com/incident/818960#899b1674f868ddcf8f9b9be7a092682848a1cd41d5e32bb8e3206b63a8dbac4d Analytics Service recovered. https://status.trifftloyalty.com/incident/818960 Thu, 05 Feb 2026 05:02:03 -0000 https://status.trifftloyalty.com/incident/818960#d3919452e14abb048cc1583d6e20f6c0df314956b0d6cb1d16993c0545f7bd99 Analytics Service went down. https://status.trifftloyalty.com/incident/817971 Wed, 04 Feb 2026 00:25:00 -0000 https://status.trifftloyalty.com/incident/817971#95601a7a046087796465c3fb1acccfa3571701b56a327f463d447828d7c08df3 Maintenance completed https://status.trifftloyalty.com/incident/817971 Wed, 04 Feb 2026 00:25:00 -0000 https://status.trifftloyalty.com/incident/817971#95601a7a046087796465c3fb1acccfa3571701b56a327f463d447828d7c08df3 Maintenance completed https://status.trifftloyalty.com/incident/817988 Wed, 04 Feb 2026 00:17:19 -0000 https://status.trifftloyalty.com/incident/817988#efeab0a0ca897111149bb7aab4d9e8104bebc814df710cc6a19c7b94e9c271c8 Zonal POS recovered. https://status.trifftloyalty.com/incident/817988 Wed, 04 Feb 2026 00:13:31 -0000 https://status.trifftloyalty.com/incident/817988#98943d8e3d33e957625559b2f22460abc8e8bee5caf6722a34891ff3a41a9c6e Zonal POS went down. https://status.trifftloyalty.com/incident/817971 Wed, 04 Feb 2026 00:10:00 -0000 https://status.trifftloyalty.com/incident/817971#eb4f7fb3ca3015326d815e2a28395d7433de7dd19ead40f2c824d057f0884332 We’re upgrading our database security to keep your data safe. The maintenance will take about 5 minutes, with a potential interruption of up to 60 seconds. https://status.trifftloyalty.com/incident/817971 Wed, 04 Feb 2026 00:10:00 -0000 https://status.trifftloyalty.com/incident/817971#eb4f7fb3ca3015326d815e2a28395d7433de7dd19ead40f2c824d057f0884332 We’re upgrading our database security to keep your data safe. The maintenance will take about 5 minutes, with a potential interruption of up to 60 seconds. https://status.trifftloyalty.com/incident/812159 Mon, 26 Jan 2026 18:33:55 -0000 https://status.trifftloyalty.com/incident/812159#d24ea8d4185a6dad5f8d7e6733faf0460329e57676bcb8a4b9d6d2bc61b62570 Analytics Service recovered. https://status.trifftloyalty.com/incident/812159 Mon, 26 Jan 2026 18:05:26 -0000 https://status.trifftloyalty.com/incident/812159#6f0c62228a230532b42317d4d0b6b354a624c31f257b07a27ae05d11c6953264 Analytics Service went down. https://status.trifftloyalty.com/incident/807440 Mon, 19 Jan 2026 16:11:51 -0000 https://status.trifftloyalty.com/incident/807440#d7200292793661168335ad7af3936e89fb4b2eb72e9a4feeeb76e356ec8d8491 Analytics Service recovered. https://status.trifftloyalty.com/incident/807440 Mon, 19 Jan 2026 15:49:22 -0000 https://status.trifftloyalty.com/incident/807440#aa8fec26b4acaff937e312da1c226d703e4089b58b5ff4665acdbe75d54d988c Analytics Service went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 20:02:05 -0000 https://status.trifftloyalty.com/incident/800636#1487352478c0a827927e1ccb4a73b96fbe099f60a0d6964da9552a05aea31922 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 19:59:52 -0000 https://status.trifftloyalty.com/incident/800636#8415c5f054a56f80ca7478af2f91459ca9f9dfb02d43350177b542e3165772b1 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:38:02 -0000 https://status.trifftloyalty.com/incident/800636#7a99e7d67efe6839eb8a35c84a2dbf5f2e7d7b95a99cfc8840906b3092048323 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:37:20 -0000 https://status.trifftloyalty.com/incident/800636#b02db263360b271344c15436d593d1dc484f1b824624d3e18d8f0a34d526cb98 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:30:35 -0000 https://status.trifftloyalty.com/incident/800636#60ad64c62e2c6075897b2d7180ef0eb4468bc5b77c76d3417214fa004a2429f3 Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 18:28:54 -0000 https://status.trifftloyalty.com/incident/800636#db826b98bc418394ce1fce38af6d0341324a7332ab3a36d99b21ea5562c115f8 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 17:20:37 -0000 https://status.trifftloyalty.com/incident/800636#82fe438b20cb2f07e29e11a604cb506e5093ee259892f44bbaab7193c7eb09d5 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:30:28 -0000 https://status.trifftloyalty.com/incident/800636#ce18cd5cc242d546b42cd58077755ccdc60a7f1afb0da939109db1520bf95c75 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:18:11 -0000 https://status.trifftloyalty.com/incident/800636#b8ccf3e3643d77ee0cc058fb93645584313ca97bc263f79fcd035e41a68d5774 Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:16:27 -0000 https://status.trifftloyalty.com/incident/800636#78aebdcb85053046c2b37883ad8471cb69dd07900a79d95c4fa9014e9660cbac API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:04:48 -0000 https://status.trifftloyalty.com/incident/800636#a1e503ab2a244b6e232d5a9b6e892a7ffd553c66764369b92d625fc7fe63bf51 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 16:03:19 -0000 https://status.trifftloyalty.com/incident/800636#679c9e060f6ed3f148b0a4ce166d40cab92b45c925cdd150d822cb004d9f6054 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:59:42 -0000 https://status.trifftloyalty.com/incident/800636#2821f5da055ca788c1fe8025a4be2ca7bee26bf4ab5d761695f441676849f4cf API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:56:39 -0000 https://status.trifftloyalty.com/incident/800636#49b727f1e2c71f5b6f598bb9702a3a00487339302b5ad4d8244661a1045b4ccb API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:45:43 -0000 https://status.trifftloyalty.com/incident/800636#1ce017b1033eda6713d3ca9981af5c1c37a253113ea09318f4fd70311f33f310 Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:45:13 -0000 https://status.trifftloyalty.com/incident/800636#e68551518ef78d0a67e8fbf10316f178e9cf6b3d81d3cbb0607554e4d7d678ed API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:38:23 -0000 https://status.trifftloyalty.com/incident/800636#f3e801a27b8dd944a177abd9960a267e5e45a04777d11c88cb72ac167bdbc767 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:37:27 -0000 https://status.trifftloyalty.com/incident/800636#e7c198970cc04531beb58564ca39851647ac49c46628580066bab5a4337c8027 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:22:51 -0000 https://status.trifftloyalty.com/incident/800636#60cc6e841a7fe9a568a8623701f94346cb4986db83fe7dad7767ce522bfdbcb9 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:22:51 -0000 https://status.trifftloyalty.com/incident/800636#60cc6e841a7fe9a568a8623701f94346cb4986db83fe7dad7767ce522bfdbcb9 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:19:09 -0000 https://status.trifftloyalty.com/incident/800636#3be8df3d74520039860bc43e98c4f6087b3a5dcee599358b541cc2b0515586b9 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 15:16:13 -0000 https://status.trifftloyalty.com/incident/800636#eadfe8557de60f8c6b4b710796f42787f0f299e07e6543df60bcf126d49bf070 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:55:49 -0000 https://status.trifftloyalty.com/incident/800636#204c98336b06a13658e3511095fc1f6a427237da8d76b6bed77fdbb9c980a93f API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:53:54 -0000 https://status.trifftloyalty.com/incident/800636#ffeeafb70db1129d816f88f5dd0eacb11f9f12aebb0c685b632959b797331455 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:37:46 -0000 https://status.trifftloyalty.com/incident/800636#7053dc7fbbf22346260af696e2a552a7d9802e6aacf4925eed82abde643f3e54 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:36:27 -0000 https://status.trifftloyalty.com/incident/800636#0d82634f1fdd5c44d4709132da16c58b5aa901cb363bc2f8c23dc8abba44113f API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:13:08 -0000 https://status.trifftloyalty.com/incident/800636#0ce9b3442c465d67b73424f327758fae037e814bc22adec4b20fb4195a668a84 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:11:23 -0000 https://status.trifftloyalty.com/incident/800636#ed35f095571bffae3f630164c0983ef847c3b0be29c588e780124e5bf64a4627 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:05:08 -0000 https://status.trifftloyalty.com/incident/800636#3d1cecffe4dcc7bb0fe5053f37ae03a93392fa114dc9ee58e9f0712c29f7d30f API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 14:02:09 -0000 https://status.trifftloyalty.com/incident/800636#8d348220cd11f806c85035aa68d1410f2ee1a9f77d2197e6f288f91ffb0c1343 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:39:25 -0000 https://status.trifftloyalty.com/incident/800636#c652eafc7ebb3d05fd569c96b15a3417f8e6e51e4049d550587630c5443d94b8 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:36:19 -0000 https://status.trifftloyalty.com/incident/800636#abd34e15a78b6fcc3739f9bbb2fc6e9ed8dcbb08a30b32ddc642933dd2855688 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:21:15 -0000 https://status.trifftloyalty.com/incident/800636#76c2606afb03805979fa2ce73286a15d6fd99f4721042c6d8439e5bfdb233ad6 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 13:21:15 -0000 https://status.trifftloyalty.com/incident/800636#76c2606afb03805979fa2ce73286a15d6fd99f4721042c6d8439e5bfdb233ad6 API and Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:33:09 -0000 https://status.trifftloyalty.com/incident/800636#d9c63898d13cb0ebba73b3eef9d51d4462b7c65630ed32653a96207bfe5643e1 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:32:20 -0000 https://status.trifftloyalty.com/incident/800636#c0549d85ae5cbf01e61dd35f67f94fd7bec213cd289dbcfca80a195a28aab0ac Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:27:08 -0000 https://status.trifftloyalty.com/incident/800636#4b589b77c3e1b5cc9a58556f0fc93d86905c04afadb787497bc4d8a8ddca440d Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 12:25:18 -0000 https://status.trifftloyalty.com/incident/800636#3833286ef93807796de59ccea4c53f90cc33563e80d1ed6d5e7defb2b9130e37 API went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:42:50 -0000 https://status.trifftloyalty.com/incident/800636#6320890871c77f9a05fee755e7527f2503e835200913849c52a3c8e03db3d834 API recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:42:22 -0000 https://status.trifftloyalty.com/incident/800636#ba18936e80026c02d8c487cc0cccd6632cedb7ea4045b4e1d66974ae77af7fa0 Zonal POS recovered. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:33:40 -0000 https://status.trifftloyalty.com/incident/800636#8dfcafa7988dcf0ab6760dd3d3c357e4662393ab4298e7bca9af7c4a761635c3 Zonal POS went down. https://status.trifftloyalty.com/incident/800636 Thu, 08 Jan 2026 11:32:09 -0000 https://status.trifftloyalty.com/incident/800636#20ce6b5e69f3c8905050e7322aa3686b13b30f2b140b0b1280c97a9af4c4840a API went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:48:00 -0000 https://status.trifftloyalty.com/incident/800362#9064ff43ee1fd70bc026e3af4ceeda9285e16ec71416f871710bed720c6d2a3c The solution has been successfully implemented and all services are now operational. We are continuing to closely monitor the stability of all platform components to ensure everything remains healthy. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:35:03 -0000 https://status.trifftloyalty.com/incident/800362#6a3371b004640e83ab60992d414e062244f584ac4d96340557139b2a2f81934d Zonal POS went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:35:00 -0000 https://status.trifftloyalty.com/incident/800362#9c0188ad3e1d91d90794fb89f6d50bfbc4237f88ef40d6740aa15e2a3f60b3e2 We have identified the root cause of the service outage following today’s database migration. The issue is isolated and remediation is already in progress. All services are expected to be fully restored within the next few minutes. We are actively monitoring the recovery to ensure stability once everything is back online. Another update will follow shortly once the restoration is complete. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:29:26 -0000 https://status.trifftloyalty.com/incident/800362#763c551dbf4d86f93c3e6a61966e6bb0c6f950a13e3c0cce070e38ce37021343 API recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:28:16 -0000 https://status.trifftloyalty.com/incident/800362#1cd50d3468d81ca4ef4c2b5a0e92f7fc7ef56c3e2b66a24c950dfec2b9dbff5c Zonal POS recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:21:31 -0000 https://status.trifftloyalty.com/incident/800362#62dcdfcac2a315568739780255ab221d850972877ec3ffee645a4076ed289e5c API went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 10:05:49 -0000 https://status.trifftloyalty.com/incident/800362#f729a1b93d3842c73b5213e93f4736582a0fd930f8dbb9c2168269c0f335fb34 Zonal POS went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 09:24:41 -0000 https://status.trifftloyalty.com/incident/800362#66f84a0ee07fd6f31c13079e126d7fe5d0131cd45800311ad41709de09ef8bf1 Zonal POS recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 09:17:46 -0000 https://status.trifftloyalty.com/incident/800362#5933eb7f182a77dbb9d3a3380f323ec78f0a17365983172ca3e3eb2d258ed6f6 Zonal POS went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:55:50 -0000 https://status.trifftloyalty.com/incident/800362#2b4164388279dd92d26abed98684c6bcbde8f1eb41dc6e473b66b970f24c6c31 Analytics Service recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:55:19 -0000 https://status.trifftloyalty.com/incident/800362#2df7eef51eb215e3ca29bf58ff16852be67f699a352e647f60f9bd84fe2e01c7 Analytics Service went down. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:02:07 -0000 https://status.trifftloyalty.com/incident/800362#ca52964fcfb1d26ecd82899f6b2a1d1fea333c2837f24b33c8fd9b3bedc09e11 API recovered. https://status.trifftloyalty.com/incident/800362 Thu, 08 Jan 2026 01:01:21 -0000 https://status.trifftloyalty.com/incident/800362#81e6989ce1e85377f1caeef14bab55ac4e6d90956ea6c227d70f8ff28310c08c API went down. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 01:00:00 -0000 https://status.trifftloyalty.com/incident/799293#1fad8fd41502e5c1d80abd7cf640bdc9c7b9770e1ba64a7b5e6b121f20759b63 Maintenance completed https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 01:00:00 -0000 https://status.trifftloyalty.com/incident/799293#1fad8fd41502e5c1d80abd7cf640bdc9c7b9770e1ba64a7b5e6b121f20759b63 Maintenance completed https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 01:00:00 -0000 https://status.trifftloyalty.com/incident/799293#1fad8fd41502e5c1d80abd7cf640bdc9c7b9770e1ba64a7b5e6b121f20759b63 Maintenance completed https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/799293 Thu, 08 Jan 2026 00:00:00 -0000 https://status.trifftloyalty.com/incident/799293#174110fb5980e8f5a7e82665e47bac666ed5023f563d8e6465879333fad2e6c7 We will be performing scheduled maintenance to migrate our databases to Google Cloud Platform (GCP). This migration is part of our ongoing infrastructure improvement plan and is aimed at delivering a more reliable, scalable, and resilient service going forward. During the maintenance window, a short service outage of up to 10 minutes is expected while the final cutover is performed. Outside of this window, services should remain available. We’ll keep this page updated if anything changes. Thanks for your patience — this work directly supports better long-term stability and performance. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:43:45 -0000 https://status.trifftloyalty.com/incident/777485#0f75717c752cac1aa308f1b1d252fd25885da1893317fa66c52a09c073a3e354 API recovered. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:42:51 -0000 https://status.trifftloyalty.com/incident/777485#9385e323760a94419a71f9ff00734e79c88d587647dccf0ef13bc293666ab40f API went down. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:41:08 -0000 https://status.trifftloyalty.com/incident/777485#cde9036d549036aef691c6dd752c24a289433f3a8e542ab33eb216d54d56c43f Zonal POS recovered. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:37:06 -0000 https://status.trifftloyalty.com/incident/777485#3dab1aa86f70794a4892cbbaad1a5de9a1b9d2d685292334e053462bec80f425 Zonal POS went down. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:36:52 -0000 https://status.trifftloyalty.com/incident/777485#90e2ebcc21158a4221384a63ffede1df866eacf7e2b2671ede73382b9db93ce8 API recovered. https://status.trifftloyalty.com/incident/777485 Mon, 01 Dec 2025 14:35:57 -0000 https://status.trifftloyalty.com/incident/777485#3106da11eff4731b4126733788ce4a23e69b07eb8b066555c0d49a21ff4faa79 API went down. https://status.trifftloyalty.com/incident/776293 Sat, 29 Nov 2025 10:15:40 -0000 https://status.trifftloyalty.com/incident/776293#507999951281e1d2e4d74b93b4c4c92410197ff8f83af1fc865d91300fe1a54b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/776293 Sat, 29 Nov 2025 08:41:42 -0000 https://status.trifftloyalty.com/incident/776293#2371fb37f3f7231616dc15fa57bd3d920db4b0ed3cfc6a7d9891d7ba74cefab5 Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 19:00:44 -0000 https://status.trifftloyalty.com/incident/775717#c44a26543ac1310109532bf110f4bdc7df5c65053ff88c6371891b04a7283681 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 17:59:11 -0000 https://status.trifftloyalty.com/incident/775717#4c85ed328a40f9e9da08039b483c739d934969795603b129b46e0d3f668bf0bd Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:40:37 -0000 https://status.trifftloyalty.com/incident/775717#7228f6ff9c32333d5dda97679681a42acbe41cb3188babc3e37cb548cd0fc3db Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:34:07 -0000 https://status.trifftloyalty.com/incident/775717#fe422e7804dcc96981a7fe80eedf4c7b91fe7f7803453f169fc88b7dc44b5b8a Email Delivery Service went down. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 16:05:06 -0000 https://status.trifftloyalty.com/incident/775717#4b4cc6694cfe82016a930d0a3da1e1828214e06cf7715d2c74d9924198d3ed6b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775717 Fri, 28 Nov 2025 08:33:18 -0000 https://status.trifftloyalty.com/incident/775717#eeb691fb3b1f3981bc055d3b06d3022ce8cdcec55d1f9a686a97d2b3a3a19567 Email Delivery Service went down. https://status.trifftloyalty.com/incident/775149 Thu, 27 Nov 2025 11:12:57 -0000 https://status.trifftloyalty.com/incident/775149#4d3363aa320292227f9a30d35075e4853334a19ef684ab79dee1d3cfec4cb7cd Email Delivery Service recovered. https://status.trifftloyalty.com/incident/775149 Thu, 27 Nov 2025 08:51:14 -0000 https://status.trifftloyalty.com/incident/775149#bd24f268b78851e5c9c55767efa76791caa9f1adbcb252677bd88d2c874f0061 Email Delivery Service went down. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 15:25:00 -0000 https://status.trifftloyalty.com/incident/768952#512349b784fea083917e88fd8a44d0f0594f8adc9b909b393534f573f473fb2b According to Cloudflare’s latest status update, the global outage has been fully resolved. Our services are operating normally again. Thank you for your patience. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 12:36:43 -0000 https://status.trifftloyalty.com/incident/767939#642f73572b66cc97e0390e5ef74fcd1db420c6ea79a2a1ada0936595d0e3a845 Analytics Service recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 12:05:35 -0000 https://status.trifftloyalty.com/incident/767939#a9cdb8af4e84819d01cbf22705a801ef374973c45fe941959e65a3f4243fd590 API recovered. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/768952 Tue, 18 Nov 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/768952#e3ceae08a08dc66b67b72376422034b4b20b5689979fa539291fd71f030a1609 Our platform is currently experiencing intermittent outages caused by a major global incident at Cloudflare. This issue is not specific to our systems—services worldwide are affected. We are monitoring the situation and will restore full functionality as soon as Cloudflare resolves the upstream problem. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 11:49:19 -0000 https://status.trifftloyalty.com/incident/767939#bfab8dc763c7fc842ff0293273be4a4a5d358e40e32b08665769058b987eb83d API and Analytics Service went down. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 11:49:19 -0000 https://status.trifftloyalty.com/incident/767939#bfab8dc763c7fc842ff0293273be4a4a5d358e40e32b08665769058b987eb83d API and Analytics Service went down. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:31:48 -0000 https://status.trifftloyalty.com/incident/767939#755fe8edfd71047a0f0b07aa5c704f77ebf366535fe0e89770f95000b455f750 API recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:28:54 -0000 https://status.trifftloyalty.com/incident/767939#8a91bd974861f311d70ff632f08c32db779b699b26378f9afa4c2a99c506ce89 API went down. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:25:57 -0000 https://status.trifftloyalty.com/incident/767939#22684dddce4313a375b1ef5604d49c0c0ed3f9936008ae1570c2ba0b2235bf54 API recovered. https://status.trifftloyalty.com/incident/767939 Tue, 18 Nov 2025 02:25:39 -0000 https://status.trifftloyalty.com/incident/767939#52cc7f552337b45b9554280b51e49399e6337b23afea299a45c38afa40e8bb18 API went down. https://status.trifftloyalty.com/incident/762361 Tue, 11 Nov 2025 17:15:03 -0000 https://status.trifftloyalty.com/incident/762361#fb3b470618409a87b5d3fedd3dd95fce4ac468b2721360d38d3105d1f8f66d02 Analytics Service recovered. https://status.trifftloyalty.com/incident/762361 Tue, 11 Nov 2025 17:10:39 -0000 https://status.trifftloyalty.com/incident/762361#4cf8997e9e11a408dcdeaf92001504fbf977bd5bf8cd5e5c9b2deb5a53f5f0e2 Analytics Service went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:08:00 -0000 https://status.trifftloyalty.com/incident/756902#f219533714d4eca46421801ffbb96615c0e2850d9782ba903a4af2dcdbe2b381 The deployment is now stable again — all systems are operational. We sincerely apologize for the recent outages and the disruption they caused. To prevent similar issues in the future, we’re implementing structural improvements to increase platform stability, including separating client and API services. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:08:00 -0000 https://status.trifftloyalty.com/incident/756902#f219533714d4eca46421801ffbb96615c0e2850d9782ba903a4af2dcdbe2b381 The deployment is now stable again — all systems are operational. We sincerely apologize for the recent outages and the disruption they caused. To prevent similar issues in the future, we’re implementing structural improvements to increase platform stability, including separating client and API services. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:08:00 -0000 https://status.trifftloyalty.com/incident/756902#f219533714d4eca46421801ffbb96615c0e2850d9782ba903a4af2dcdbe2b381 The deployment is now stable again — all systems are operational. We sincerely apologize for the recent outages and the disruption they caused. To prevent similar issues in the future, we’re implementing structural improvements to increase platform stability, including separating client and API services. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:02:47 -0000 https://status.trifftloyalty.com/incident/756902#7854233ca7f0e3a4ccc8c13ead712d23eb520b30d4085e9acaadd65ddc2bd2e2 Zonal POS recovered. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:01:00 -0000 https://status.trifftloyalty.com/incident/756902#c23fa7ddb0f9366dc1fc90450f0fcc285a9e8210161aa5954d6aae25ed495430 We’re aware of an ongoing issue affecting API availability. Our team is actively investigating and working to restore full functionality as soon as possible. We’ll share updates as soon as we have more information — thank you for your patience. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:01:00 -0000 https://status.trifftloyalty.com/incident/756902#c23fa7ddb0f9366dc1fc90450f0fcc285a9e8210161aa5954d6aae25ed495430 We’re aware of an ongoing issue affecting API availability. Our team is actively investigating and working to restore full functionality as soon as possible. We’ll share updates as soon as we have more information — thank you for your patience. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 16:01:00 -0000 https://status.trifftloyalty.com/incident/756902#c23fa7ddb0f9366dc1fc90450f0fcc285a9e8210161aa5954d6aae25ed495430 We’re aware of an ongoing issue affecting API availability. Our team is actively investigating and working to restore full functionality as soon as possible. We’ll share updates as soon as we have more information — thank you for your patience. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 15:41:29 -0000 https://status.trifftloyalty.com/incident/756902#f150fb6147faf5ec45c35544b0fbc29e2d04adf8c9da81808908cd4e5a66326d Zonal POS went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 15:39:55 -0000 https://status.trifftloyalty.com/incident/756902#a04bc6abe2400bb1e2a8d3a1547d3c30f2a3f485458e2c8015c3863f37e1a0a6 API went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:20:11 -0000 https://status.trifftloyalty.com/incident/756902#4f6d93a9bf201c87a22e190fad7321bae1644cb162f38031d6d04d5882a33678 API recovered. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:17:23 -0000 https://status.trifftloyalty.com/incident/756902#a5b40d79151f8dae2cbe91be7067e820ccabb36090f5603387e8ac3eb8f305f4 Zonal POS recovered. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:13:19 -0000 https://status.trifftloyalty.com/incident/756902#0e55bd26ada90129a8250fae66f55688637434f1941149fc2dbfb226d749ff5b API and Zonal POS went down. https://status.trifftloyalty.com/incident/756902 Mon, 03 Nov 2025 13:13:19 -0000 https://status.trifftloyalty.com/incident/756902#0e55bd26ada90129a8250fae66f55688637434f1941149fc2dbfb226d749ff5b API and Zonal POS went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:12:14 -0000 https://status.trifftloyalty.com/incident/753569#529c007d406a951afc22396ebc3d3d508337e8ea3f55d1e20c05b03c56066245 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:08:19 -0000 https://status.trifftloyalty.com/incident/753569#583511834d34d748d910ae9ea420f975274ba6ad071f110d41c71ee80ed7bb9b SMS Delivery Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 10:00:46 -0000 https://status.trifftloyalty.com/incident/753569#4b060c2689fe50a78443d61b93488c1992152fad6dec28641b11a4ca432e0b87 SMS Delivery Service went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:56:35 -0000 https://status.trifftloyalty.com/incident/753569#69c48cfe85894a651cdf5dc13bd939f7d6f522caa18f5601bdb7ecc3d1485e73 Email Delivery Service went down. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:28:28 -0000 https://status.trifftloyalty.com/incident/753569#bdac48689085ae8f50b0bb0eca0ccbbf4c112e0a9ab60ff8286226a9dfb367de Analytics Service recovered. https://status.trifftloyalty.com/incident/753569 Wed, 29 Oct 2025 09:19:54 -0000 https://status.trifftloyalty.com/incident/753569#554a614d6c1f612e08312f0fa8a83bed214836b6069e0c7ea02f323f62c1da26 Analytics Service went down. https://status.trifftloyalty.com/incident/751066 Sat, 25 Oct 2025 09:01:55 -0000 https://status.trifftloyalty.com/incident/751066#7eea45c1d5faaa527a0c00ea4dbff3879484201ebafe4e738cc8ceda82b385b7 API recovered. https://status.trifftloyalty.com/incident/751066 Sat, 25 Oct 2025 08:54:31 -0000 https://status.trifftloyalty.com/incident/751066#dc7acbb75f706f38d4aa4bb421b8c6a666bbd3a4c2e992526e75000f8c5e634a API went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 15:45:23 -0000 https://status.trifftloyalty.com/incident/750329#8f5960dc0c741440013965f0ce7c3aa836976d2e3e351f3ba8dad9a3d46684bc Email Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 14:18:49 -0000 https://status.trifftloyalty.com/incident/750329#67312591737b2820e51b51006b34c7c4f0d7f2b9c848e4da6cbd96c43a505b18 Email Delivery Service went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:17:22 -0000 https://status.trifftloyalty.com/incident/750329#70d010a024052bb1d33aa310d0b17f34a6888e06a3150a5dc9e295629b2bf507 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:14:57 -0000 https://status.trifftloyalty.com/incident/750329#7f85c7f14530bf5fe313b73629ec9df03d64f7c32e7f24c3cd1090000de1aea4 SMS Delivery Service recovered. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:03:35 -0000 https://status.trifftloyalty.com/incident/750329#de11e32df75bd1c9707055fc3d9ff6ba9f4c827a6bba4aab518d73b76f9d894d SMS Delivery Service went down. https://status.trifftloyalty.com/incident/750329 Fri, 24 Oct 2025 03:00:37 -0000 https://status.trifftloyalty.com/incident/750329#5b0fc1de052253d804217f3c18a8001bcc373ca820e1f8831e62585bf659e6fd Email Delivery Service went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:40:33 -0000 https://status.trifftloyalty.com/incident/749860#d08c48e1770e96ceefc4a73a0d3802de24e0ce37262b2546092557d08aade716 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:38:52 -0000 https://status.trifftloyalty.com/incident/749860#f9874a8ff222de327f443fabcab2046bc945e497650038765d1cb83b67e2a7e5 Zonal POS recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:34:31 -0000 https://status.trifftloyalty.com/incident/749860#64c2350e3b94e4a601fae268f83d8fb4274df50b84cd585d976c5f0e8599748c Zonal POS went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:32:30 -0000 https://status.trifftloyalty.com/incident/749860#3a639688e25ec26e3b09876a086767054fd4fcf4e64fe1fac7e088650dd7b88e API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:29:45 -0000 https://status.trifftloyalty.com/incident/749860#220061269e7df7c9e6877f6f7b2df74e78c2abbdf31cc591c3a62c56acdd7039 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:28:57 -0000 https://status.trifftloyalty.com/incident/749860#9d19ad248f788f12ffb1e65a7950859c562d87256b1a487cc42387958df03b48 Zonal POS recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:21:33 -0000 https://status.trifftloyalty.com/incident/749860#106cfe70d4ad32e2895345be6a919cf3dcd9017cde726bb92aaaa1e585fdcb19 Zonal POS went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:15:59 -0000 https://status.trifftloyalty.com/incident/749860#7a26402b548bf2b8962551d81d52b5cd06824538eb467f78524f84630422273c API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 17:11:55 -0000 https://status.trifftloyalty.com/incident/749860#b891768f74ed0bd0227d334cd4d00bf2db4946189a30ef8ef08fb22b66bcc5e8 API recovered. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 15:15:00 -0000 https://status.trifftloyalty.com/incident/749997#6cf49b58152c026490c9a1713dc51ba510981a607b6bd5c17a79243de7c1ec1d We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 15:15:00 -0000 https://status.trifftloyalty.com/incident/749997#6cf49b58152c026490c9a1713dc51ba510981a607b6bd5c17a79243de7c1ec1d We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 15:15:00 -0000 https://status.trifftloyalty.com/incident/749997#6cf49b58152c026490c9a1713dc51ba510981a607b6bd5c17a79243de7c1ec1d We are happy to confirm that the outage caused by a service misconfiguration has been fully resolved. Our engineering team has successfully implemented the fix, and full functionality has been restored across all previously affected parts of our service. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:57:52 -0000 https://status.trifftloyalty.com/incident/749860#922fcfb68e414b7a02c3c106dfe04fddd6aa4fad3138e2bce80cc5912632f796 API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:53:31 -0000 https://status.trifftloyalty.com/incident/749860#957c1aac20818d4d7e7cd58e1a9c2683bede6a5e259567b2530ec55dbaf75000 API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:53:07 -0000 https://status.trifftloyalty.com/incident/749860#0c456f80a24aa631fb7862f0e838e42947b6db4ca5d02c8419bed84f8d8722fa API went down. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 14:50:00 -0000 https://status.trifftloyalty.com/incident/749997#3c3128b1adb8b3d875466817449843e71a64b87ed1013ba694e9358451665f1a We’re currently experiencing outages across parts of our service caused by a misconfiguration. Our engineering team has identified the issue and is actively working to restore full functionality as soon as possible. We’ll provide updates as progress continues — thank you for your patience and understanding. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 14:50:00 -0000 https://status.trifftloyalty.com/incident/749997#3c3128b1adb8b3d875466817449843e71a64b87ed1013ba694e9358451665f1a We’re currently experiencing outages across parts of our service caused by a misconfiguration. Our engineering team has identified the issue and is actively working to restore full functionality as soon as possible. We’ll provide updates as progress continues — thank you for your patience and understanding. https://status.trifftloyalty.com/incident/749997 Thu, 23 Oct 2025 14:50:00 -0000 https://status.trifftloyalty.com/incident/749997#3c3128b1adb8b3d875466817449843e71a64b87ed1013ba694e9358451665f1a We’re currently experiencing outages across parts of our service caused by a misconfiguration. Our engineering team has identified the issue and is actively working to restore full functionality as soon as possible. We’ll provide updates as progress continues — thank you for your patience and understanding. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:24:03 -0000 https://status.trifftloyalty.com/incident/749860#b547203a09a865a996e026a9acfaf92f4ef2d40eac54351d8482d85908a2953a API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 14:23:31 -0000 https://status.trifftloyalty.com/incident/749860#36aac04f12724dd35258f880ef6e688e488f6b0a313bcf82f995b9c8e948011d API went down. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 10:36:10 -0000 https://status.trifftloyalty.com/incident/749860#40f25c8dd8c9d3b13e131a0bb3102637e2416751d4c2c96efc300b4512019e4c API recovered. https://status.trifftloyalty.com/incident/749860 Thu, 23 Oct 2025 10:33:22 -0000 https://status.trifftloyalty.com/incident/749860#433b099486e5d2b35365b4dd62dc5d20db0a4953dafd119ea67644fa3d48f404 API went down. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 16:41:39 -0000 https://status.trifftloyalty.com/incident/748009#a8dd4fb180a197a6f79e2aca37dd9ade8b378ec5091760da03c0a0458a1cd18f API recovered. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 16:34:00 -0000 https://status.trifftloyalty.com/incident/748009#88969a4e3c48b06970a90ba1cb14fba3a954be7cb5a150b238e93875845eb4df API went down. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:35:00 -0000 https://status.trifftloyalty.com/incident/748017#d014c77ea8bb60c75d097cce28dcc31ae06c6a480bd53721d30ed8aab7b5ef18 The issue was resolved after restarting our event store database, which had started lagging. Systems are stable now, and we’re monitoring closely while investigating the underlying cause. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:35:00 -0000 https://status.trifftloyalty.com/incident/748017#d014c77ea8bb60c75d097cce28dcc31ae06c6a480bd53721d30ed8aab7b5ef18 The issue was resolved after restarting our event store database, which had started lagging. Systems are stable now, and we’re monitoring closely while investigating the underlying cause. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:20:00 -0000 https://status.trifftloyalty.com/incident/748017#ebd9cfeaf28ee154a0de803de25f2df82215154bec77888fad1c619a42fa1625 We are currently experiencing intermittent timeouts affecting some requests. Our team is actively investigating the root cause and will provide an update as soon as we have more information. https://status.trifftloyalty.com/incident/748017 Tue, 21 Oct 2025 07:20:00 -0000 https://status.trifftloyalty.com/incident/748017#ebd9cfeaf28ee154a0de803de25f2df82215154bec77888fad1c619a42fa1625 We are currently experiencing intermittent timeouts affecting some requests. Our team is actively investigating the root cause and will provide an update as soon as we have more information. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 07:19:52 -0000 https://status.trifftloyalty.com/incident/748009#e7dca92526cbf1c646de380dad21957494b8eb50ed2fb19a97ad5cf14d328382 API recovered. https://status.trifftloyalty.com/incident/748009 Tue, 21 Oct 2025 07:17:37 -0000 https://status.trifftloyalty.com/incident/748009#5dee0f009d9525916b942dd0d67609cb42db512f4b9be28cd7abd2eaadd1bd13 API went down. https://status.trifftloyalty.com/incident/728764 Mon, 22 Sep 2025 13:41:06 -0000 https://status.trifftloyalty.com/incident/728764#1aebbcf1c4fc47bf7812e5e4f2e72bf3a34969393a87eae500686fcb5dc6bf84 Analytics Service recovered. https://status.trifftloyalty.com/incident/728764 Mon, 22 Sep 2025 13:18:21 -0000 https://status.trifftloyalty.com/incident/728764#3d9e69595473d5a63da57a16298cb041ce960226c351ad38741f1f739f50e0f9 Analytics Service went down. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:24:56 -0000 https://status.trifftloyalty.com/incident/724443#5415e4c612db58f35664af4acd67277938dbd4196560808d73a1b6ad2f476729 Zonal POS recovered. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:24:42 -0000 https://status.trifftloyalty.com/incident/724443#44fd6fb87f23cafcf28154cb8527c460076e2ef6cadc925334fa0539604add02 API recovered. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:21:37 -0000 https://status.trifftloyalty.com/incident/724443#df887275ef41d4f3353935fe53c85d89a1d21a844b81a8255e0cdc1cfe94eadf Zonal POS went down. https://status.trifftloyalty.com/incident/724443 Mon, 15 Sep 2025 08:20:17 -0000 https://status.trifftloyalty.com/incident/724443#9e5fd91d07e6afa06685d5b87323fa54d9cba050ff5ac7e67c2d02ba6dd026a3 API went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 14:54:36 -0000 https://status.trifftloyalty.com/incident/722996#77a83e3b360e7cbc37d8fde9a646bf5e67d7f884a02d0517a2a60a3dc08b82e3 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 13:02:39 -0000 https://status.trifftloyalty.com/incident/722996#1736b0984674de069e592cc0a2d8adf602c05adca552445889615fa4ed3dbe13 Email Delivery Service went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 12:08:38 -0000 https://status.trifftloyalty.com/incident/722996#d69db308e8f253ebf1eece2ee18a4d534951f7f2da3ca2f4cc25e2e1b9ad3a28 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 10:11:45 -0000 https://status.trifftloyalty.com/incident/722996#59928d9107a6ebca9d3005bd56fb93d996545afa91f5804e1ee9cc999b1e77a2 Email Delivery Service went down. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 08:33:02 -0000 https://status.trifftloyalty.com/incident/722996#b45073356bc17044bde87fe0dce3de387670a16e4db79dfeb2671c49eb7338d4 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/722996 Fri, 12 Sep 2025 06:31:12 -0000 https://status.trifftloyalty.com/incident/722996#5ed6b0218ffe7b6001ad233b3fcd01c6a96032087dcf9f4af6782f871bbea383 Email Delivery Service went down. https://status.trifftloyalty.com/incident/716583 Mon, 01 Sep 2025 17:00:03 -0000 https://status.trifftloyalty.com/incident/716583#0792d2c2bbc48e7ce2483c2d9146ff4589d7e9f89a46e0c0aeb6a3df5519eaeb Email Delivery Service recovered. https://status.trifftloyalty.com/incident/716583 Mon, 01 Sep 2025 16:28:05 -0000 https://status.trifftloyalty.com/incident/716583#ee8ecc84d86ea9c39983f579b2847e6b10e0eade5e0d520692cc6b7b955e147b Email Delivery Service went down. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:44:03 -0000 https://status.trifftloyalty.com/incident/713991#7b0b210cf0ee65256e00f20d5dd5c9935d3c84470e1a7b87e093a5fe80103a86 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:44:03 -0000 https://status.trifftloyalty.com/incident/713991#7b0b210cf0ee65256e00f20d5dd5c9935d3c84470e1a7b87e093a5fe80103a86 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:42:58 -0000 https://status.trifftloyalty.com/incident/713991#597ec5622e3764b69385ecc411b4025017dfacf7494fa82bba0acd269a27b298 API and Zonal POS went down. https://status.trifftloyalty.com/incident/713991 Thu, 28 Aug 2025 07:42:58 -0000 https://status.trifftloyalty.com/incident/713991#597ec5622e3764b69385ecc411b4025017dfacf7494fa82bba0acd269a27b298 API and Zonal POS went down. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:06:36 -0000 https://status.trifftloyalty.com/incident/710547#27dd2223df583d6281b8b3f5d092a295a440a63167022f00f5db6d440f06a475 Zonal POS recovered. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:06:06 -0000 https://status.trifftloyalty.com/incident/710547#56ee4cb220af3d4f9894da36e8f7d64aa4aac8ae994eec8c8784173edc38decf Zonal POS went down and API recovered. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:06:06 -0000 https://status.trifftloyalty.com/incident/710547#56ee4cb220af3d4f9894da36e8f7d64aa4aac8ae994eec8c8784173edc38decf Zonal POS went down and API recovered. https://status.trifftloyalty.com/incident/710547 Fri, 22 Aug 2025 12:04:29 -0000 https://status.trifftloyalty.com/incident/710547#8c480cc5c21c7fc3f6cb1c6ea1db9f284f9b200485c7725c5be2880114fdf465 API went down. https://status.trifftloyalty.com/incident/709310 Wed, 20 Aug 2025 16:34:20 -0000 https://status.trifftloyalty.com/incident/709310#9f1c4a6080d69d333cc532e82698ab066ce289bb8e9ec219b564ae2b8237ff24 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/709310 Wed, 20 Aug 2025 16:23:20 -0000 https://status.trifftloyalty.com/incident/709310#7a08a12a7a9ef078abc747374eb86988a346b2dda68ed7e505109c7eafbfa1cb Email Delivery Service went down. https://status.trifftloyalty.com/incident/703300 Sat, 09 Aug 2025 07:39:51 -0000 https://status.trifftloyalty.com/incident/703300#6ed644698d15ea985bc8931b568be38490b7801ed14f598eb141033e4e0287e9 API recovered. https://status.trifftloyalty.com/incident/703300 Sat, 09 Aug 2025 07:34:03 -0000 https://status.trifftloyalty.com/incident/703300#8f1ee8d31b2d92fcde0e4778fbf195ee7186690eda2aa5c703c7565df4927be4 API went down. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:37:21 -0000 https://status.trifftloyalty.com/incident/701920#c5e22bdb08e43cb9973c635ce3925c89caffb5036f8ea7946464dbd2db982093 Zonal POS recovered. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:36:46 -0000 https://status.trifftloyalty.com/incident/701920#fc4c2ffd28a0a135604f8a7db3e098bdf90a018507f9f6e65b4b0eb96d0d2675 Zonal POS went down. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:36:14 -0000 https://status.trifftloyalty.com/incident/701920#8a4cfca457a13d0329788054bed42b03a9e47d502ad0e1d8ccd7f47739abf135 API recovered. https://status.trifftloyalty.com/incident/701920 Thu, 07 Aug 2025 08:34:38 -0000 https://status.trifftloyalty.com/incident/701920#88804cd919b7f62b7f81ce51a6616fcdbad20552a6bc463694f3bc4764848e58 API went down. https://status.trifftloyalty.com/incident/701075 Wed, 06 Aug 2025 01:13:09 -0000 https://status.trifftloyalty.com/incident/701075#5ed162b686abe6cd71d51e6efff4545a7953e70b50b5ee7888634190d2872aa6 Zonal POS recovered. https://status.trifftloyalty.com/incident/701075 Wed, 06 Aug 2025 01:12:13 -0000 https://status.trifftloyalty.com/incident/701075#5752db5a0572a5cce812ae0e9fae98531ac2aa275248176cf7a85e5556e45354 Zonal POS went down. https://status.trifftloyalty.com/incident/693339 Sun, 03 Aug 2025 09:14:52 -0000 https://status.trifftloyalty.com/incident/693339#9167d4bdb6284708b1fde205d26ce34e2b5b9ac1907e6b029e3d05572fdc1eb4 Analytics Service recovered. https://status.trifftloyalty.com/incident/693339 Sun, 03 Aug 2025 09:05:33 -0000 https://status.trifftloyalty.com/incident/693339#cdffb0112b4fc352d062604ff29557360e98bfc05118bc6d16c91c4ed1484771 Analytics Service went down. https://status.trifftloyalty.com/incident/648872 Tue, 29 Jul 2025 18:22:43 -0000 https://status.trifftloyalty.com/incident/648872#b2d358221b49a2a3c71d8250e4896a38dc22cee64c62c937dd80a4aa79dabd09 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/648872 Tue, 29 Jul 2025 15:41:08 -0000 https://status.trifftloyalty.com/incident/648872#6a8352ffcc451076bc21be93248bb40be735e65fa80d491bbe74fbd72ad0a9c7 Email Delivery Service went down. https://status.trifftloyalty.com/incident/633970 Mon, 28 Jul 2025 23:57:09 -0000 https://status.trifftloyalty.com/incident/633970#db225f953f29d27d05c526d580718ad349a29e980dd0cc61015a54e61d702c7e Analytics Service recovered. https://status.trifftloyalty.com/incident/633970 Mon, 28 Jul 2025 23:56:40 -0000 https://status.trifftloyalty.com/incident/633970#939b17569ea7af0759554a0403c4f950238c280423f41dba0041cdce9afa58ba Analytics Service went down. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 14:00:00 -0000 https://status.trifftloyalty.com/incident/621808#84c4469b07c6af700d46eecbad4cda205f55fa5e98aad5650cf7b0eb85ba5afa As of 16:00, all processing is back to real-time and functioning as expected. Transactions, point redemptions, and all other operations are now running normally. Thank you for your patience during the earlier slowdown. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 10:20:00 -0000 https://status.trifftloyalty.com/incident/621808#03e32ad67cf5120feba3704ad6d7ab5e8402db4dda294e801dfd680520329c51 We've identified and resolved the issue that was delaying our message queue. The system is now processing all pending transactions, redemptions, and related tasks at full speed. We're closely monitoring the backlog as it clears and will notify you once everything is fully up to date and the system is back to normal operation. Thank you for your continued patience. https://status.trifftloyalty.com/incident/621808 Fri, 18 Jul 2025 08:22:00 -0000 https://status.trifftloyalty.com/incident/621808#e5c1f8a2864ba0b79eb6cd585bdc33db4e5ef29851493a39342456d48ea061d2 We're currently experiencing slower-than-usual processing in our backend systems due to a delay in our message queue. This may affect the speed of transaction processing, points redemption, and other time-sensitive operations. Our engineering team is actively working to resolve the issue and restore normal performance as quickly as possible. We’ll keep you updated as we make progress. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/613544 Thu, 03 Jul 2025 08:58:11 -0000 https://status.trifftloyalty.com/incident/613544#770c8528d9243db1f4d53a221a741875660beeae96b7a5e47859b316fbe8aa52 Zonal POS recovered. https://status.trifftloyalty.com/incident/613544 Thu, 03 Jul 2025 08:57:05 -0000 https://status.trifftloyalty.com/incident/613544#335bcb83dd5201d002a067d2df76c6930f18f0e98611791ed96657b658afb84e Zonal POS went down. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:37:08 -0000 https://status.trifftloyalty.com/incident/603780#7ebc9c80b5816db214be02a3b387669aad076750ff49fadef59d4ccb5b0eb8f3 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:37:08 -0000 https://status.trifftloyalty.com/incident/603780#7ebc9c80b5816db214be02a3b387669aad076750ff49fadef59d4ccb5b0eb8f3 API and Zonal POS recovered. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:35:24 -0000 https://status.trifftloyalty.com/incident/603780#c2144f1e69feac916e892dcd60c4cb2bffc3b03c79abb769d52298c522f8fa26 Zonal POS went down. https://status.trifftloyalty.com/incident/603780 Mon, 16 Jun 2025 08:33:16 -0000 https://status.trifftloyalty.com/incident/603780#455770f3c61b6e48835a14ec29165ded43c735d27067f089eb476084ae5038c5 API went down. https://status.trifftloyalty.com/incident/603252 Sun, 15 Jun 2025 03:19:49 -0000 https://status.trifftloyalty.com/incident/603252#21a74ce4ecadc4961df473dd1d6e982f0f2034fc8fecee5f7ae350d5118040b7 Zonal POS recovered. https://status.trifftloyalty.com/incident/603252 Sun, 15 Jun 2025 03:19:12 -0000 https://status.trifftloyalty.com/incident/603252#2420e1d80c0d57cec02339336e1b9aac11435820644d3fa80829f791bda81ef9 Zonal POS went down. https://status.trifftloyalty.com/incident/600046 Tue, 10 Jun 2025 10:51:36 -0000 https://status.trifftloyalty.com/incident/600046#441433c5267c0254a00c2bf871559d2641dfefd5a2d6d291ca37d64d7baff72f API recovered. https://status.trifftloyalty.com/incident/600046 Tue, 10 Jun 2025 10:44:42 -0000 https://status.trifftloyalty.com/incident/600046#3d95894088728e0d755184fc8391a4e78fab4baf134e4a8c76a1c4312c3a5eca API went down. https://status.trifftloyalty.com/incident/596940 Wed, 04 Jun 2025 13:35:44 -0000 https://status.trifftloyalty.com/incident/596940#83d5ee14407354b4a83bc01efa3c956d8d3dde00315b70062c4e2d41628f09fc API recovered. https://status.trifftloyalty.com/incident/596940 Wed, 04 Jun 2025 13:35:09 -0000 https://status.trifftloyalty.com/incident/596940#de76f502ecf74e0ace4490b82e61a7df628272b7c0c2d702578ce9df8ec3a3d2 API went down. https://status.trifftloyalty.com/incident/583577 Thu, 29 May 2025 14:45:30 -0000 https://status.trifftloyalty.com/incident/583577#bb69ee297ffc41405fd9bc99efcf5a6722fa2510ac58d9c0c77cf5d56286a6c5 API recovered. https://status.trifftloyalty.com/incident/583577 Thu, 29 May 2025 14:44:04 -0000 https://status.trifftloyalty.com/incident/583577#c56d9a7906131d310e8744e7f99e3a6c323a84d868afbd551d23fbb78b07daf6 API went down. https://status.trifftloyalty.com/incident/574273 Wed, 21 May 2025 13:50:57 -0000 https://status.trifftloyalty.com/incident/574273#32f05a1494a1cfe083c5283dd322684a11f85447668e306699fa443430220f87 API recovered. https://status.trifftloyalty.com/incident/574273 Wed, 21 May 2025 13:44:05 -0000 https://status.trifftloyalty.com/incident/574273#796c1b1a6eae01d54c3e45c6e2955c27fed61e2bef6ed81ba941bad735965950 API went down. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 21:55:55 -0000 https://status.trifftloyalty.com/incident/571082#7811b56083235fcb500c7336790be7a8ebd0f3c4cd2e5e99fbf6cad835526d14 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 21:29:26 -0000 https://status.trifftloyalty.com/incident/571082#c82867cca2f775896c3e485257196437b290ccf19821bed5a6a10b2a7ed094b1 Email Delivery Service went down. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 08:52:26 -0000 https://status.trifftloyalty.com/incident/571082#50a0b46b7330819a98ff3d91c2e29c7c2165dd3540aed1211dd66cfdbd6b99eb API recovered. https://status.trifftloyalty.com/incident/571082 Mon, 19 May 2025 08:44:18 -0000 https://status.trifftloyalty.com/incident/571082#9ddb152a0d5898cbb6667d2e7eb5e13dbf87be448cecad135326208c5925c308 API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 12:11:47 -0000 https://status.trifftloyalty.com/incident/567364#3189d53a549226cdf736f04c82e469971a6550e416a60be389e4af2347c9bdb7 API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 12:09:16 -0000 https://status.trifftloyalty.com/incident/567364#a1df50161877fd7339a2565fb100b5e8cd37788e0c00aa87eb43dd5e2dc30c53 API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:53:21 -0000 https://status.trifftloyalty.com/incident/567364#6e796bcef69b9966d1e938fbc99008871d648e0efb4bf58cebafaf7b0fb1beab API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:51:47 -0000 https://status.trifftloyalty.com/incident/567364#a2985f9d9ce0bcceaae9f96d50bc21d00a1896d749a08504ca70c10be31d517a API went down. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:37:39 -0000 https://status.trifftloyalty.com/incident/567364#a724642889c29f6de41160eaa15fb07105140cf08b5d13f907479dcf1bb2b69a API recovered. https://status.trifftloyalty.com/incident/567364 Fri, 16 May 2025 11:34:24 -0000 https://status.trifftloyalty.com/incident/567364#101807db6309f7d23cf2676072b64ed39b3fc8c4169c720bf92b3941a8de01bc API went down. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:41:00 -0000 https://status.trifftloyalty.com/incident/565769#4af98cee48264e60f297d3a88dc09738337a30565f3a5cbc673bcdd5401b1543 The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:41:00 -0000 https://status.trifftloyalty.com/incident/565769#4af98cee48264e60f297d3a88dc09738337a30565f3a5cbc673bcdd5401b1543 The deployment issue has been resolved, and all services are now operating normally. Thank you for your patience and support. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:34:00 -0000 https://status.trifftloyalty.com/incident/565769#b2b66679149f8e243efd73697b60f6a6c17608d2860eb347ecd5f249fc16d257 We encountered an error during the deployment of the latest version, which temporarily affected some services. Our team is actively implementing a fix, and we expect all services to be fully restored shortly. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:34:00 -0000 https://status.trifftloyalty.com/incident/565769#b2b66679149f8e243efd73697b60f6a6c17608d2860eb347ecd5f249fc16d257 We encountered an error during the deployment of the latest version, which temporarily affected some services. Our team is actively implementing a fix, and we expect all services to be fully restored shortly. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/565769 Thu, 15 May 2025 11:28:15 -0000 https://status.trifftloyalty.com/incident/565769#2a5dc84eee0e2b13d41a9e939b167b7adb0caa5f383ff05742006e0df59971e3 API went down. https://status.trifftloyalty.com/incident/564817 Wed, 14 May 2025 22:08:32 -0000 https://status.trifftloyalty.com/incident/564817#f51391124e4f0517d42a5ad6ff4306ff09129ec547fe7d8c94a951e0cee565d5 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/564817 Wed, 14 May 2025 21:11:49 -0000 https://status.trifftloyalty.com/incident/564817#7ffb1fb06c442f0ec19da39f7471bb0da1f34ed2ad6553837283acec0d4f95db Email Delivery Service went down. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:12:14 -0000 https://status.trifftloyalty.com/incident/559164#e6d553ca56a5f137de5dc0e67f37f2e8b3d58f33d02a2b4600005f242fcf6c95 API recovered. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:11:34 -0000 https://status.trifftloyalty.com/incident/559164#c8c8426996b4b9c86b8351289205306cc2e31e016995057e586de6cf6436b4ff API went down. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:05:10 -0000 https://status.trifftloyalty.com/incident/559164#bd926b5cfb8b68cfcbc264fe2df43a7f22b4909885a8b956df71ea3127f47a70 API recovered. https://status.trifftloyalty.com/incident/559164 Fri, 09 May 2025 09:00:40 -0000 https://status.trifftloyalty.com/incident/559164#b0864107f05c377a25363a12f59d553d94afb5411e4cc7cfeb21e57f34eb59e8 API went down. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 14:54:13 -0000 https://status.trifftloyalty.com/incident/558093#b1588dca4cd92924d5a8c4b41e542a51d68632fc8544ea31a435c5f7f718c06d API recovered. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 14:53:13 -0000 https://status.trifftloyalty.com/incident/558093#d8da79a39e879cbc315e72d2972c7283c84d7f05d51e495b43aea2122d151a0f API went down. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 12:50:36 -0000 https://status.trifftloyalty.com/incident/558093#bad5815cc143671e1f4a9ee789c4c5c14259bbbf8a0bab88ce775dd3604c8520 API recovered. https://status.trifftloyalty.com/incident/558093 Wed, 07 May 2025 12:49:32 -0000 https://status.trifftloyalty.com/incident/558093#8ae71ad3566a0ef309e6f7e5e72075bb70bfaa0aae9fbdd06feee5b433b2001f API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:37:05 -0000 https://status.trifftloyalty.com/incident/555832#95d0b38ecb14286eee6d44f72f70e123f8090297c843c101db028c0b8672ed1a API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:36:28 -0000 https://status.trifftloyalty.com/incident/555832#8e701e5d360e1d0874c0222d12b5dd4bdb9c0facdec16cf8d620ca3b3c108612 API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:33:01 -0000 https://status.trifftloyalty.com/incident/555832#808b890cc9639824eaaa9de4993981932783400f7762053abcd221d1eb6d38ad API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 09:32:00 -0000 https://status.trifftloyalty.com/incident/555832#c166ba95a92438955189a7dff4c81df3241225b0521f472af41ee9d5af21a6dc API went down. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 07:14:30 -0000 https://status.trifftloyalty.com/incident/555832#bd9a1f1a821f2ccc9cafb18a8ce1fd0fad54dfcef06e5e61ad9da286b942a0b4 API recovered. https://status.trifftloyalty.com/incident/555832 Sat, 03 May 2025 07:12:06 -0000 https://status.trifftloyalty.com/incident/555832#0abdaa22737a5b822e259e581465e6d54378bf37c4056f87583bbd603280463c API went down. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 09:30:00 -0000 https://status.trifftloyalty.com/incident/554278#b4a0ddd6cb9eedffcd9428702d3a04797adbce468b63d058b9c9befa38c87c38 We have identified the cause of the intermittent timeouts and degraded response times as an internal networking issue within our cloud service provider. We've successfully rerouted traffic, and all systems are now fully operational. We're currently working with our provider and researching solutions to prevent similar occurrences in the future. Thank you for your patience and understanding during this incident. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 09:30:00 -0000 https://status.trifftloyalty.com/incident/554278#b4a0ddd6cb9eedffcd9428702d3a04797adbce468b63d058b9c9befa38c87c38 We have identified the cause of the intermittent timeouts and degraded response times as an internal networking issue within our cloud service provider. We've successfully rerouted traffic, and all systems are now fully operational. We're currently working with our provider and researching solutions to prevent similar occurrences in the future. Thank you for your patience and understanding during this incident. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 08:00:00 -0000 https://status.trifftloyalty.com/incident/554278#1794a4bd3af54ef2bad148dc18aba1c8d0d4f868203c845f8905e503864bb26f We're currently experiencing intermittent timeouts and increased response times affecting some users. Our engineering team is actively investigating the root cause. We'll provide updates as we identify and resolve the issue. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/554278 Wed, 30 Apr 2025 08:00:00 -0000 https://status.trifftloyalty.com/incident/554278#1794a4bd3af54ef2bad148dc18aba1c8d0d4f868203c845f8905e503864bb26f We're currently experiencing intermittent timeouts and increased response times affecting some users. Our engineering team is actively investigating the root cause. We'll provide updates as we identify and resolve the issue. Thank you for your patience and understanding. https://status.trifftloyalty.com/incident/536032 Fri, 28 Mar 2025 12:49:09 -0000 https://status.trifftloyalty.com/incident/536032#56a9f0efed0a574138c8a0bd10a98bb9483d9c6c10f1b64392684cb5ec957932 API recovered. https://status.trifftloyalty.com/incident/536032 Fri, 28 Mar 2025 12:45:48 -0000 https://status.trifftloyalty.com/incident/536032#5729a30a62b7dc50b862b18442f8934cba7edc26c509500a55ae804676efaf96 API went down. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 23:26:39 -0000 https://status.trifftloyalty.com/incident/534967#58598a15636d7372b402950e6745ee69d99840f7cf4bbc5afebdb0c4da193109 Analytics Service recovered. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 23:26:11 -0000 https://status.trifftloyalty.com/incident/534967#8d5dec3b135f85f6432fa1a2adaf641ad7403762f6425088873435a885651426 Analytics Service went down. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 14:59:24 -0000 https://status.trifftloyalty.com/incident/534967#d4f163d584b398058f3260ffaa4b980d71bd8043386de4b3d5287822aaa0f99c API recovered. https://status.trifftloyalty.com/incident/534967 Wed, 26 Mar 2025 14:56:18 -0000 https://status.trifftloyalty.com/incident/534967#f8f5f7aba0ce9be7d0518b3af3cbb3897e0bac2205b1284f58ad4efbc8a3ed5c API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 12:07:00 -0000 https://status.trifftloyalty.com/incident/529491#a2b5d2a5866b4f69a8cde0d8fa3cd49842bdbf64af86b8f367b45a897f4f3252 📢 Note on SMS Delivery Service Outage Our 3rd-party email provider experienced an outage on their EU SMTP servers, but this did not impact our customers, as we do not use their SMTP service. However, since we forward their status updates to our status page, this automatically created an outage record. No action was required on our end. All systems remain fully operational. ✅ https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 12:00:00 -0000 https://status.trifftloyalty.com/incident/529491#05e155e006c9bd5b923d1297826f0e6e281a8975c53ef08530355cd44d704070 We experienced high load on our API, which led to multiple short outages (~1 minute each). The issue has been resolved, and all systems are now operating normally. To prevent future disruptions, we have optimized our scaling settings, making our infrastructure more flexible and responsive to traffic spikes. Thank you for your patience! 🚀 https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:30:27 -0000 https://status.trifftloyalty.com/incident/529491#d402a177152af6aab7825e3387569dd6bcb84dd86cbed1d63fa86e7e50f51064 API recovered. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:29:21 -0000 https://status.trifftloyalty.com/incident/529491#7cda6cf73255284cec70b4c9eef33bf290e8db2733f2be2fa84c39623f51f956 API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:23:21 -0000 https://status.trifftloyalty.com/incident/529491#8237bc91cc7ec9248b09f6039ee272872b9c31dacd0d0368191659632a71d542 API recovered. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 10:20:10 -0000 https://status.trifftloyalty.com/incident/529491#b3242e73993227f6bfe48c9b40cb49464f88798c88b2c350ab50db2ac4dcaaa4 API went down. https://status.trifftloyalty.com/incident/529491 Mon, 17 Mar 2025 09:24:15 -0000 https://status.trifftloyalty.com/incident/529491#0773664c2428d10f6ee3555c7559f5940cd0539a5156688cee899feb60d9f7dd Email Delivery Service went down. https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 21:00:00 -0000 https://status.trifftloyalty.com/incident/520050#a6ec67f854468a03580f39d0c328c3369f7a27c72776ed11e367a03cb47cf5a4 The issue affecting response times due to database problems in the West Europe region has been fully resolved. Our cloud provider has stabilized their services, and our rerouting efforts have ensured normal operations for the past two hours. Thank you for your patience and understanding! 🚀 https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 21:00:00 -0000 https://status.trifftloyalty.com/incident/520050#a6ec67f854468a03580f39d0c328c3369f7a27c72776ed11e367a03cb47cf5a4 The issue affecting response times due to database problems in the West Europe region has been fully resolved. Our cloud provider has stabilized their services, and our rerouting efforts have ensured normal operations for the past two hours. Thank you for your patience and understanding! 🚀 https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 16:40:00 -0000 https://status.trifftloyalty.com/incident/520050#7e3ca500d26b4f1e3eff49f9b284405abf87b280197cb11bfac8ffcabdf0694c We are currently experiencing slow response times due to database issues affecting our cloud provider in the West Europe region. Our team is actively monitoring the situation and working on mitigating the impact by rerouting traffic to a different region. We appreciate your patience and will provide updates as soon as more information becomes available. https://status.trifftloyalty.com/incident/520050 Thu, 27 Feb 2025 16:40:00 -0000 https://status.trifftloyalty.com/incident/520050#7e3ca500d26b4f1e3eff49f9b284405abf87b280197cb11bfac8ffcabdf0694c We are currently experiencing slow response times due to database issues affecting our cloud provider in the West Europe region. Our team is actively monitoring the situation and working on mitigating the impact by rerouting traffic to a different region. We appreciate your patience and will provide updates as soon as more information becomes available. https://status.trifftloyalty.com/incident/519885 Thu, 27 Feb 2025 10:41:11 -0000 https://status.trifftloyalty.com/incident/519885#0f887faa71c5845e221a4eb82600ece138c50726f5322595990a4f2e47664022 API recovered. https://status.trifftloyalty.com/incident/519885 Thu, 27 Feb 2025 10:39:30 -0000 https://status.trifftloyalty.com/incident/519885#a030e19296020d02be98ceb1355abfa86f045b1c8e0819c7412e642cd9ae8c76 API went down. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 19:24:30 -0000 https://status.trifftloyalty.com/incident/510446#0e62fd9840e455d6bd08326a5c7928469eab9d1a2520b1fe1f5299179449800a Email Delivery Service recovered. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 17:27:57 -0000 https://status.trifftloyalty.com/incident/510446#c38db0eb210b696565832a994b2cc8657ee9d4e6cdcfe5924c03ef05ef021c01 Email Delivery Service went down. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:45:00 -0000 https://status.trifftloyalty.com/incident/510450#d168f1e63428f85c230556c7f915c90aecdabb4a8f0274840af0f819bf87640f The DDoS attack is still in progress, but we have mitigated most of the sources. Additionally, we have scaled up our API endpoints to maintain service stability. The platform status should now be stable. We will continue to monitor and provide further updates if necessary. Thank you for your understanding. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:45:00 -0000 https://status.trifftloyalty.com/incident/510450#d168f1e63428f85c230556c7f915c90aecdabb4a8f0274840af0f819bf87640f The DDoS attack is still in progress, but we have mitigated most of the sources. Additionally, we have scaled up our API endpoints to maintain service stability. The platform status should now be stable. We will continue to monitor and provide further updates if necessary. Thank you for your understanding. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:45:00 -0000 https://status.trifftloyalty.com/incident/510450#d168f1e63428f85c230556c7f915c90aecdabb4a8f0274840af0f819bf87640f The DDoS attack is still in progress, but we have mitigated most of the sources. Additionally, we have scaled up our API endpoints to maintain service stability. The platform status should now be stable. We will continue to monitor and provide further updates if necessary. Thank you for your understanding. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 13:08:47 -0000 https://status.trifftloyalty.com/incident/510446#636c900b6c80918da9f9b190f71faf72ca64b41c74467fafd0fec35541ca23e4 API recovered. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:05:00 -0000 https://status.trifftloyalty.com/incident/510450#85d4b3dfa3df574a167c09eb1099e9bfb8426ab59c64e7ed340fbd1500736418 Our platform is currently experiencing a DDoS attack. Our team is actively working on mitigation. You may encounter occasional outages. We will provide updates as soon as possible. Thank you for your patience. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:05:00 -0000 https://status.trifftloyalty.com/incident/510450#85d4b3dfa3df574a167c09eb1099e9bfb8426ab59c64e7ed340fbd1500736418 Our platform is currently experiencing a DDoS attack. Our team is actively working on mitigation. You may encounter occasional outages. We will provide updates as soon as possible. Thank you for your patience. https://status.trifftloyalty.com/incident/510450 Mon, 10 Feb 2025 13:05:00 -0000 https://status.trifftloyalty.com/incident/510450#85d4b3dfa3df574a167c09eb1099e9bfb8426ab59c64e7ed340fbd1500736418 Our platform is currently experiencing a DDoS attack. Our team is actively working on mitigation. You may encounter occasional outages. We will provide updates as soon as possible. Thank you for your patience. https://status.trifftloyalty.com/incident/510446 Mon, 10 Feb 2025 13:03:21 -0000 https://status.trifftloyalty.com/incident/510446#c9270eb7b050a75bb64a8b5e99719a80804ec578bdef45a7af5e72d4e4aa992e API went down. https://status.trifftloyalty.com/incident/500780 Thu, 23 Jan 2025 17:53:00 -0000 https://status.trifftloyalty.com/incident/500780#6295033c2295531c81667288c5ae1e2c79621b5c1e70828f0e9823ad190183ca The issue has been resolved, and all services are restored. We've implemented a fix to prevent this from happening again. We apologize for the inconvenience. https://status.trifftloyalty.com/incident/500780 Thu, 23 Jan 2025 17:45:00 -0000 https://status.trifftloyalty.com/incident/500780#19fb524890e4006906eacab206790a632975a9ae082b2c5dc0cecc2091717fd3 We've identified the issue and a fix is being implemented. Expect a resolution within a few minutes! https://status.trifftloyalty.com/incident/500780 Thu, 23 Jan 2025 17:42:26 -0000 https://status.trifftloyalty.com/incident/500780#2c7e21e70d8e66b7e6fb034aab434c3ce38eacebec6ef1cdae99778ee50d54bc API went down. https://status.trifftloyalty.com/incident/483773 Wed, 18 Dec 2024 09:56:49 -0000 https://status.trifftloyalty.com/incident/483773#66d38dae77290fc15458c0f3c64e68c7cc0b41f5b941fff4c6e4eb4ea02f5e6e API recovered. https://status.trifftloyalty.com/incident/483773 Wed, 18 Dec 2024 09:39:57 -0000 https://status.trifftloyalty.com/incident/483773#64777e24b908026c7317092936bd553c556b2961ba810a379740dc9444baa39a API went down. https://status.trifftloyalty.com/incident/473894 Sat, 07 Dec 2024 10:06:48 -0000 https://status.trifftloyalty.com/incident/473894#be279fbba62aa6b58c64fc9d65afe460f6e1fdfc682fd1343e784063e2bfd01e API recovered. https://status.trifftloyalty.com/incident/473894 Sat, 07 Dec 2024 10:06:28 -0000 https://status.trifftloyalty.com/incident/473894#0b25016f4357e2e226aa99eebff182003692db0572fe233665d5d73f736b93d2 API went down. https://status.trifftloyalty.com/incident/473016 Thu, 05 Dec 2024 17:40:41 -0000 https://status.trifftloyalty.com/incident/473016#3a14b91b74feb559165a3fe0e368e498f6cc56f09d1a442014dbb458c196ec17 API recovered. https://status.trifftloyalty.com/incident/473016 Thu, 05 Dec 2024 17:39:58 -0000 https://status.trifftloyalty.com/incident/473016#a91e06e04c825dd6afa3fa116d35696e2d7066df57b8147c1fdf0603b9132270 API went down. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:17:00 -0000 https://status.trifftloyalty.com/incident/472446#c1cf8b9d4e4c3ef35edacf4bdf5e1013c37b7653905153887099ac370d5a016d All services are now back up and running after we restarted key components. Our team is still investigating the root cause of the issue and will implement measures to mitigate similar incidents in the future. We apologize for any inconvenience caused and thank you for your understanding. Further updates will be shared if necessary. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:17:00 -0000 https://status.trifftloyalty.com/incident/472446#c1cf8b9d4e4c3ef35edacf4bdf5e1013c37b7653905153887099ac370d5a016d All services are now back up and running after we restarted key components. Our team is still investigating the root cause of the issue and will implement measures to mitigate similar incidents in the future. We apologize for any inconvenience caused and thank you for your understanding. Further updates will be shared if necessary. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:17:00 -0000 https://status.trifftloyalty.com/incident/472446#c1cf8b9d4e4c3ef35edacf4bdf5e1013c37b7653905153887099ac370d5a016d All services are now back up and running after we restarted key components. Our team is still investigating the root cause of the issue and will implement measures to mitigate similar incidents in the future. We apologize for any inconvenience caused and thank you for your understanding. Further updates will be shared if necessary. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:06:17 -0000 https://status.trifftloyalty.com/incident/472446#97b1718b56fceb55683eec1c3a400380660e20b5d003f827e0fe28507d57cb4a API and Analytics Service recovered. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:06:17 -0000 https://status.trifftloyalty.com/incident/472446#97b1718b56fceb55683eec1c3a400380660e20b5d003f827e0fe28507d57cb4a API and Analytics Service recovered. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:05:00 -0000 https://status.trifftloyalty.com/incident/472446#bc69231a7a5e96d05ff945bbfa41d5eac06715358f074b20033bf75da9021cf8 We are currently experiencing a service outage and are actively investigating the issue. Our team is working diligently to identify and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided here as soon as we have more information. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:05:00 -0000 https://status.trifftloyalty.com/incident/472446#bc69231a7a5e96d05ff945bbfa41d5eac06715358f074b20033bf75da9021cf8 We are currently experiencing a service outage and are actively investigating the issue. Our team is working diligently to identify and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided here as soon as we have more information. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:05:00 -0000 https://status.trifftloyalty.com/incident/472446#bc69231a7a5e96d05ff945bbfa41d5eac06715358f074b20033bf75da9021cf8 We are currently experiencing a service outage and are actively investigating the issue. Our team is working diligently to identify and resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided here as soon as we have more information. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:01:25 -0000 https://status.trifftloyalty.com/incident/472446#32f8a5504f11ce35f2fab2b191a93be96c456696d922689333daef8eb3ac689c API went down. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 21:00:36 -0000 https://status.trifftloyalty.com/incident/472446#25003194a48d13571a1d67b6917cde4a2ebf46b88ff3ec28c6c626586cfc6a97 Analytics Service went down. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 20:53:48 -0000 https://status.trifftloyalty.com/incident/472446#342cead90afa91e87bbff76b6b8e104205026e1d5d3140a284f91af2bf5f4cf5 API recovered. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 20:53:09 -0000 https://status.trifftloyalty.com/incident/472446#5f0bd87ef97d464b0f9d5322bbcd704f28d6d892516bb4f26af72b4777280ea8 Analytics Service recovered. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 20:50:36 -0000 https://status.trifftloyalty.com/incident/472446#87725d805fe9f1a57bca304d6a4d6c2d4b4de16d3add6f742c01d96b7ced6cb1 Analytics Service went down. https://status.trifftloyalty.com/incident/472446 Wed, 04 Dec 2024 20:50:20 -0000 https://status.trifftloyalty.com/incident/472446#d2425cbcedbb210a2176d6d8b29816841c7480dc458be1e8b8f2a1419c4cf507 API went down. https://status.trifftloyalty.com/incident/446740 Fri, 18 Oct 2024 10:08:46 -0000 https://status.trifftloyalty.com/incident/446740#e28bf348a67f0e40bfb18da507c18c2e9b5b0ac2859a5491782767e61f1fe095 Analytics Service recovered. https://status.trifftloyalty.com/incident/446740 Fri, 18 Oct 2024 10:01:22 -0000 https://status.trifftloyalty.com/incident/446740#13734d7375cf596bfba7d77aa11799d090fbbccdcea10dadbfbeaa53b0c47391 Analytics Service went down. https://status.trifftloyalty.com/incident/446174 Thu, 17 Oct 2024 20:49:15 -0000 https://status.trifftloyalty.com/incident/446174#62ef82bcc7874c6ad0cea639ef47cd5b7e93804a1df251b71e67fb6b53bfaa6c Email Delivery Service recovered. https://status.trifftloyalty.com/incident/446174 Thu, 17 Oct 2024 12:17:37 -0000 https://status.trifftloyalty.com/incident/446174#88dce73635d7e6cd151125776c81287ce0183168bb1f732c7897e39f8e3e5a16 Email Delivery Service went down. https://status.trifftloyalty.com/incident/437210 Mon, 30 Sep 2024 23:46:18 -0000 https://status.trifftloyalty.com/incident/437210#ba014b3606f7d210dc1b7bb6b5a82837d7aa94d5eb511563b2163ccd531ef38b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/437210 Mon, 30 Sep 2024 20:49:36 -0000 https://status.trifftloyalty.com/incident/437210#789195fd39f80009f3ed0a058b1dd077fd76796dd7da91a00563c14063a50640 Email Delivery Service went down. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 10:00:00 -0000 https://status.trifftloyalty.com/incident/428599#0809b3c5e1d1029ba8f7a082e08596ddd9ec7f8fb76ab81b582ee2b564ec0536 The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational. Thank you for your patience, and we will provide any further updates if necessary. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 10:00:00 -0000 https://status.trifftloyalty.com/incident/428599#0809b3c5e1d1029ba8f7a082e08596ddd9ec7f8fb76ab81b582ee2b564ec0536 The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational. Thank you for your patience, and we will provide any further updates if necessary. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 10:00:00 -0000 https://status.trifftloyalty.com/incident/428599#0809b3c5e1d1029ba8f7a082e08596ddd9ec7f8fb76ab81b582ee2b564ec0536 The API has been stable for the past hour, and timeout issues appear to be resolved. We are continuing to closely monitor the system to ensure everything remains operational. Thank you for your patience, and we will provide any further updates if necessary. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:54:00 -0000 https://status.trifftloyalty.com/incident/428599#74b28a56114c94f21348d09fe65e95495cb55e8ddef4944b71b04d689e364473 We are currently experiencing an unusually high request load on our API, which is leading to timeouts for some users. Our team is actively working on mitigating the issue and restoring normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided as we work towards a resolution. Thank you for your understanding. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:54:00 -0000 https://status.trifftloyalty.com/incident/428599#74b28a56114c94f21348d09fe65e95495cb55e8ddef4944b71b04d689e364473 We are currently experiencing an unusually high request load on our API, which is leading to timeouts for some users. Our team is actively working on mitigating the issue and restoring normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided as we work towards a resolution. Thank you for your understanding. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:54:00 -0000 https://status.trifftloyalty.com/incident/428599#74b28a56114c94f21348d09fe65e95495cb55e8ddef4944b71b04d689e364473 We are currently experiencing an unusually high request load on our API, which is leading to timeouts for some users. Our team is actively working on mitigating the issue and restoring normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided as we work towards a resolution. Thank you for your understanding. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:50:35 -0000 https://status.trifftloyalty.com/incident/428599#67b0d0bffdaee3e3fa6521aa3ae9d7be887bada45dcc3c210e547bf441eff75d Analytics Service went down. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:38:31 -0000 https://status.trifftloyalty.com/incident/428599#ae11bc09bafd35c453712ee8bfd927d520f2c513068e19856ec121dece67e034 API went down. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:30:53 -0000 https://status.trifftloyalty.com/incident/428599#c69dab14d02b1aac4d4c708b2a3b334b74dc434d3295bf814f0bb510bd250be1 API recovered. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:27:51 -0000 https://status.trifftloyalty.com/incident/428599#b37aeb6bee941b4ef1d792eaf31d4619b826209d7204eee255f99148f36df60d API went down and Analytics Service recovered. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:27:51 -0000 https://status.trifftloyalty.com/incident/428599#b37aeb6bee941b4ef1d792eaf31d4619b826209d7204eee255f99148f36df60d API went down and Analytics Service recovered. https://status.trifftloyalty.com/incident/428599 Fri, 13 Sep 2024 08:27:15 -0000 https://status.trifftloyalty.com/incident/428599#672dcd435d08bf4fe52218e52253ba5aeb63455b159e417c72706a535a6e39dd Analytics Service went down. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 13:31:47 -0000 https://status.trifftloyalty.com/incident/428078#dae850110708fce4c62b5fa63b81bdf8b5fcfc16e087740f0f699b69021387f1 API recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 13:31:26 -0000 https://status.trifftloyalty.com/incident/428078#c017f70058a7e678bbe718b9b1a579bd7d46dc4972d802d417916c0e81796ea2 Analytics Service recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 13:20:56 -0000 https://status.trifftloyalty.com/incident/428078#8251f4233d76b36b793a2c1a263cef088d1a359376a267ea67d105b7bda6852f Analytics Service went down. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 13:05:11 -0000 https://status.trifftloyalty.com/incident/428078#1e5c7703074d90a4554b870631299c94588e8eddffd87fc4eb91eda05e68e148 API went down. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 12:58:56 -0000 https://status.trifftloyalty.com/incident/428078#e32204306ae1a5cb5d13b3cb3052399202bb3351c7afa55d814d925fb9b1aad7 API recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 12:47:19 -0000 https://status.trifftloyalty.com/incident/428078#cb797270db0c8eb6d65631d9109832e34a095291de68e66e9ce5160e6ff7a796 API went down and Analytics Service recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 12:47:19 -0000 https://status.trifftloyalty.com/incident/428078#cb797270db0c8eb6d65631d9109832e34a095291de68e66e9ce5160e6ff7a796 API went down and Analytics Service recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 12:46:28 -0000 https://status.trifftloyalty.com/incident/428078#1d4a23063df600b6251edd8d3f42860958ee90c1258d2eeba79f3a73d956ad2b Analytics Service went down. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 08:50:28 -0000 https://status.trifftloyalty.com/incident/428078#2203b492652063107590aac53880398249e7559949ab53a057f4e51e9ae302c5 API recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 08:49:19 -0000 https://status.trifftloyalty.com/incident/428078#7c59a167a27ce23e73d295cc1c7a03699af66088d20c82996d23cf8eb11b234f API went down. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 08:37:11 -0000 https://status.trifftloyalty.com/incident/428078#f2731731013edbf89aa0d9c21865befcffb8d8b6f13aa54db465770646de79ca API recovered. https://status.trifftloyalty.com/incident/428078 Thu, 12 Sep 2024 08:36:34 -0000 https://status.trifftloyalty.com/incident/428078#42354dfd3e0629fc73a4b8bd7868bce4b15a417a7a9640480948faab340aef2a API went down. https://status.trifftloyalty.com/incident/427523 Wed, 11 Sep 2024 16:46:44 -0000 https://status.trifftloyalty.com/incident/427523#64d3f233b7a56dae254bf8dfd4f96ae5ae39ea7102bccdcc188f7b233d4ac580 Analytics Service recovered. https://status.trifftloyalty.com/incident/427523 Wed, 11 Sep 2024 16:33:21 -0000 https://status.trifftloyalty.com/incident/427523#afbfee826ef414fa2457e5bbdef8b52e3367412cec009619f0996317975c84fb Analytics Service went down. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:06:00 -0000 https://status.trifftloyalty.com/incident/427528#fbbfe2897a526363a91cc8bd5b00d99cefe4de19d2db2803049d0dba57c66bb7 The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready. We are now working on a permanent configuration fix to ensure this does not happen again in the future. Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:06:00 -0000 https://status.trifftloyalty.com/incident/427528#fbbfe2897a526363a91cc8bd5b00d99cefe4de19d2db2803049d0dba57c66bb7 The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready. We are now working on a permanent configuration fix to ensure this does not happen again in the future. Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:06:00 -0000 https://status.trifftloyalty.com/incident/427528#fbbfe2897a526363a91cc8bd5b00d99cefe4de19d2db2803049d0dba57c66bb7 The issue causing degraded performance with our API has been fully resolved, and all services are back to normal. The root cause was identified as a misconfiguration in the load balancer, which was forwarding requests to nodes that were not ready. We are now working on a permanent configuration fix to ensure this does not happen again in the future. Thank you for your patience and understanding during this time. Please feel free to reach out if you experience any further issues. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:02:00 -0000 https://status.trifftloyalty.com/incident/427528#00d1a98066cfae0bd3bec008661fe24effaae567226fad171c6871faff2cf46f We have identified the issue causing degraded performance with our API. Our team is working on implementing a fix, and we expect the issue to be resolved in the upcoming minutes. You may still experience intermittent disruptions until the resolution is complete. We appreciate your patience and will provide a final update once the issue has been fully resolved. Thank you for your understanding. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:02:00 -0000 https://status.trifftloyalty.com/incident/427528#00d1a98066cfae0bd3bec008661fe24effaae567226fad171c6871faff2cf46f We have identified the issue causing degraded performance with our API. Our team is working on implementing a fix, and we expect the issue to be resolved in the upcoming minutes. You may still experience intermittent disruptions until the resolution is complete. We appreciate your patience and will provide a final update once the issue has been fully resolved. Thank you for your understanding. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 09:02:00 -0000 https://status.trifftloyalty.com/incident/427528#00d1a98066cfae0bd3bec008661fe24effaae567226fad171c6871faff2cf46f We have identified the issue causing degraded performance with our API. Our team is working on implementing a fix, and we expect the issue to be resolved in the upcoming minutes. You may still experience intermittent disruptions until the resolution is complete. We appreciate your patience and will provide a final update once the issue has been fully resolved. Thank you for your understanding. https://status.trifftloyalty.com/incident/427523 Wed, 11 Sep 2024 08:38:10 -0000 https://status.trifftloyalty.com/incident/427523#b953810219deb44609df1dd02f8f21213730e55a2472530438c4fd06642fbba2 Analytics Service recovered. https://status.trifftloyalty.com/incident/427523 Wed, 11 Sep 2024 08:35:54 -0000 https://status.trifftloyalty.com/incident/427523#d1de34d010e4a97382f742e09d0c86cfe35d5fa262f6839446ccd32e0a06d860 Analytics Service went down. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 08:30:00 -0000 https://status.trifftloyalty.com/incident/427528#56abf4f77197ed4c14fcf5313ed69ecb053a90d24887e4ce1679739a1816f6b5 We are currently experiencing degraded performance with our API, which may result in slower response times or intermittent disruptions. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as we have more information. Thank you for your understanding. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 08:30:00 -0000 https://status.trifftloyalty.com/incident/427528#56abf4f77197ed4c14fcf5313ed69ecb053a90d24887e4ce1679739a1816f6b5 We are currently experiencing degraded performance with our API, which may result in slower response times or intermittent disruptions. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as we have more information. Thank you for your understanding. https://status.trifftloyalty.com/incident/427528 Wed, 11 Sep 2024 08:30:00 -0000 https://status.trifftloyalty.com/incident/427528#56abf4f77197ed4c14fcf5313ed69ecb053a90d24887e4ce1679739a1816f6b5 We are currently experiencing degraded performance with our API, which may result in slower response times or intermittent disruptions. Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as we have more information. Thank you for your understanding. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 16:14:01 -0000 https://status.trifftloyalty.com/incident/427156#69f9a128d87aca6588df6c298db69a391e25be086d6e874081eec5bb1aa634d6 API recovered. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 16:10:47 -0000 https://status.trifftloyalty.com/incident/427156#d2f4aa020dcb867aa78f2c17fc1f2d02380c22b10ae2c1d29e7123abfd3e55df API went down. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:45:44 -0000 https://status.trifftloyalty.com/incident/427156#288044f33a79a4fe699ce7106eec3671c286affb8af78be8a3f508060c7aeacf Analytics Service recovered. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:38:20 -0000 https://status.trifftloyalty.com/incident/427156#b08281989b07f6f126a50f0d23c6454b1aa5746af67a9b5b79a339ccdaa32ad1 API recovered. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:30:45 -0000 https://status.trifftloyalty.com/incident/427156#e22e351c6ab3c026b2c0859db74fc38930bc2a5c05d86b263e3df451cf1e975d Analytics Service went down. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:22:51 -0000 https://status.trifftloyalty.com/incident/427156#58867d659f4897947e6f950123aaa8df9536cec95d4a4b50efecde9f76378450 Analytics Service recovered. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:15:33 -0000 https://status.trifftloyalty.com/incident/427156#afe54e4b2a990bdf6eb5be51a90ae8b6a4d5c46cd3c9a5ba9298a4c08f811718 API went down. https://status.trifftloyalty.com/incident/427156 Tue, 10 Sep 2024 15:05:12 -0000 https://status.trifftloyalty.com/incident/427156#9b91a0281a61f7f66badf7247de65dfccd6a556d080b17c135095e7e50e7f6b5 Analytics Service went down. https://status.trifftloyalty.com/incident/422460 Sun, 01 Sep 2024 07:03:24 -0000 https://status.trifftloyalty.com/incident/422460#ef84cdba0c559bb2d6d07fd52b750b0a2144baece54a40a5407f25619d27ecaa API recovered. https://status.trifftloyalty.com/incident/422460 Sun, 01 Sep 2024 07:02:48 -0000 https://status.trifftloyalty.com/incident/422460#ba22347c688d29c37d23ebe41c9161ed8ad1e85481eae3dd5299985b1b7aeb2e API went down. https://status.trifftloyalty.com/incident/421916 Fri, 30 Aug 2024 20:37:08 -0000 https://status.trifftloyalty.com/incident/421916#60f9e7e649a9e0b3998467aa895c0e842e81be9018dc30228bb99f729035692b API recovered. https://status.trifftloyalty.com/incident/421916 Fri, 30 Aug 2024 20:20:26 -0000 https://status.trifftloyalty.com/incident/421916#900a54f9b75f39d8c65a72c520c2df7f9ca494c5d51fbc805f019882749d5f49 API went down. https://status.trifftloyalty.com/incident/420990 Thu, 29 Aug 2024 00:37:06 -0000 https://status.trifftloyalty.com/incident/420990#812102d4e7eb6fb606d9c67b0a80ff9b9c69c46f4cbac5cfbc12033a45652ba8 Analytics Service recovered. https://status.trifftloyalty.com/incident/420990 Thu, 29 Aug 2024 00:36:42 -0000 https://status.trifftloyalty.com/incident/420990#4cc39ead90e874714209300b5664fdade885fd42a904c96e652ffcbe409e3c54 Analytics Service went down. https://status.trifftloyalty.com/incident/420990 Thu, 29 Aug 2024 00:29:07 -0000 https://status.trifftloyalty.com/incident/420990#5360242decd3f25fefbd7e296f34643a9159c7e80f35b8ac671120099fa3aece Analytics Service recovered. https://status.trifftloyalty.com/incident/420990 Thu, 29 Aug 2024 00:27:37 -0000 https://status.trifftloyalty.com/incident/420990#eb3e42709ad4cd86847bf01d32add3e7d114c7afaa224e333b522034aacfc98c Analytics Service went down. https://status.trifftloyalty.com/incident/419380 Mon, 26 Aug 2024 14:09:00 -0000 https://status.trifftloyalty.com/incident/419380#f962060b76b370195fc4dea543504175bbace5b736106c496c8b03795c3b2213 We have identified the cause of the Mobile App API issues, which was due to a failed whitelabel API node in our infrastructure. The affected node has been restarted and redeployed, and the issue has been resolved. Our team is now investigating the root cause and will implement measures to prevent this from happening in the future. Thank you for your understanding and continued patience. https://status.trifftloyalty.com/incident/419380 Mon, 26 Aug 2024 13:30:00 -0000 https://status.trifftloyalty.com/incident/419380#ae253442f00209eafd032d9a653c4e768b65bc0a6ed0948193660da044686a93 We are currently experiencing issues with the Mobile App API, which may affect app functionality for some users. Our team is actively investigating the problem, and we are working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience. Further updates will be provided as soon as we have more information. https://status.trifftloyalty.com/incident/416878 Wed, 21 Aug 2024 05:18:36 -0000 https://status.trifftloyalty.com/incident/416878#1e8f8ce6f499c8f2b3a4eee367c638151236b68694d96838b41a3b25136c7748 API recovered. https://status.trifftloyalty.com/incident/416878 Wed, 21 Aug 2024 05:15:16 -0000 https://status.trifftloyalty.com/incident/416878#a8d891b5ab96c7e968a1410a7eeaf9641f8169cf435e04c8781e6e6d66807561 API went down. https://status.trifftloyalty.com/incident/400629 Fri, 19 Jul 2024 12:07:45 -0000 https://status.trifftloyalty.com/incident/400629#7e8b2ea13e5f5fb50f9c819e2a43e9bcd96bb4eebe371ba5cdff4eeceeff5765 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/400629 Fri, 19 Jul 2024 11:06:02 -0000 https://status.trifftloyalty.com/incident/400629#98f035ac033a90c7e3c4c7e53dadf3a69344a048cd586a1fe22e5e4297c5561a Email Delivery Service went down. https://status.trifftloyalty.com/incident/399429 Wed, 17 Jul 2024 09:39:00 -0000 https://status.trifftloyalty.com/incident/399429#c276fb025483a130107f23bef8dd93f9f1c05ab03295338376d8be097903723d We are pleased to inform you that the slowdown in API responses has been resolved. Our team has optimized several database processes on our platform, which should result in improved performance. All services are now operating normally, and you may notice a boost in speed. We appreciate your patience and understanding during this time. Thank you for your continued support. https://status.trifftloyalty.com/incident/399429 Wed, 17 Jul 2024 09:39:00 -0000 https://status.trifftloyalty.com/incident/399429#c276fb025483a130107f23bef8dd93f9f1c05ab03295338376d8be097903723d We are pleased to inform you that the slowdown in API responses has been resolved. Our team has optimized several database processes on our platform, which should result in improved performance. All services are now operating normally, and you may notice a boost in speed. We appreciate your patience and understanding during this time. Thank you for your continued support. https://status.trifftloyalty.com/incident/399429 Wed, 17 Jul 2024 08:00:00 -0000 https://status.trifftloyalty.com/incident/399429#30c46244706a2e145a9e4b54a230ead423d0c96dc8401687e6e292167070af7b We are currently experiencing a slowdown in our API responses due to a significant increase in load on our servers. Our team is actively working to resolve the issue and restore normal performance as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as they become available. Thank you for your understanding. https://status.trifftloyalty.com/incident/399429 Wed, 17 Jul 2024 08:00:00 -0000 https://status.trifftloyalty.com/incident/399429#30c46244706a2e145a9e4b54a230ead423d0c96dc8401687e6e292167070af7b We are currently experiencing a slowdown in our API responses due to a significant increase in load on our servers. Our team is actively working to resolve the issue and restore normal performance as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as they become available. Thank you for your understanding. https://status.trifftloyalty.com/incident/396874 Thu, 11 Jul 2024 16:02:34 -0000 https://status.trifftloyalty.com/incident/396874#6972c52927d8186022503e5c9c72e0254ea09f1d7741e959345bfc741b7150ce Email Delivery Service recovered. https://status.trifftloyalty.com/incident/396874 Thu, 11 Jul 2024 15:50:48 -0000 https://status.trifftloyalty.com/incident/396874#93121fb31c34944f2a74be792e6accd6daef6a6d55c66e1132234404d95a5cbb Email Delivery Service went down. https://status.trifftloyalty.com/incident/386084 Tue, 18 Jun 2024 16:27:52 -0000 https://status.trifftloyalty.com/incident/386084#2847f7ff6691cb7742b3871f4a6aa359a3500cd15648feb71544727f9dd7da37 Analytics Service recovered. https://status.trifftloyalty.com/incident/386084 Tue, 18 Jun 2024 16:25:15 -0000 https://status.trifftloyalty.com/incident/386084#c9ef032951bd7ef036054d591b20bc7951d89d8fe3a7b5ba8893cbff8d5c41c3 Analytics Service went down. https://status.trifftloyalty.com/incident/383746 Thu, 13 Jun 2024 14:00:05 -0000 https://status.trifftloyalty.com/incident/383746#5cc168bc361dd3c700ff1b172292d5a9a388d47c850a1d50e5a59b4560f52259 Analytics Service recovered. https://status.trifftloyalty.com/incident/383746 Thu, 13 Jun 2024 09:58:22 -0000 https://status.trifftloyalty.com/incident/383746#8797c63f4fffc477c2aba7e8ac9c8e8c0a84215ca520180bb0309c6cc9dbeb3f Analytics Service went down. https://status.trifftloyalty.com/incident/377375 Fri, 31 May 2024 08:58:04 -0000 https://status.trifftloyalty.com/incident/377375#bd4ca60112fc4919381492ba6e03f5de99763048883c468f4f1309d84b8f0716 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/377375 Fri, 31 May 2024 08:16:26 -0000 https://status.trifftloyalty.com/incident/377375#770eae83b17c611507e14e63b9b352df452b9a4a689a415844a49b4c745ec76a Email Delivery Service went down. https://status.trifftloyalty.com/incident/375416 Mon, 27 May 2024 18:10:46 -0000 https://status.trifftloyalty.com/incident/375416#60072f825ed3abc73f0a458a151e2ce1a49fa5263d995d424945cd08b24a808f Email Delivery Service recovered. https://status.trifftloyalty.com/incident/375416 Mon, 27 May 2024 15:24:09 -0000 https://status.trifftloyalty.com/incident/375416#deaf76c2d5e92f3c3c10d02a44ee3f3fe364e6a09d133342a1564d67af886b12 Email Delivery Service went down. https://status.trifftloyalty.com/incident/375416 Mon, 27 May 2024 14:19:55 -0000 https://status.trifftloyalty.com/incident/375416#59955b47e1d67be787912be02e31cdb9509e80c126f5d1100ddeba15be467dfc Email Delivery Service recovered. https://status.trifftloyalty.com/incident/375416 Mon, 27 May 2024 13:33:06 -0000 https://status.trifftloyalty.com/incident/375416#4b1a8af723cb6500502d70d6ed4b10eeaf1397d6d2aa4da61f83352d805650e5 Email Delivery Service went down. https://status.trifftloyalty.com/incident/356267 Tue, 16 Apr 2024 14:00:00 -0000 https://status.trifftloyalty.com/incident/356267#31a151b0adf95fe2220f298993c1d04ae0c984f991608e0b4d2a9c532c9ac008 The Content Cockpit login issue has been resolved. We identified that a small number of customers with multiple projects on their accounts were affected. We apologize for any inconvenience this may have caused. https://status.trifftloyalty.com/incident/356267 Tue, 16 Apr 2024 12:00:00 -0000 https://status.trifftloyalty.com/incident/356267#b44c0b4ff104ee8b6c2ef57a6bef2ec0666dfc030c26879900baed985f525993 We're investigating issues preventing logins to Content Cockpit. We'll provide updates as soon as they're available. Thank you for your patience. https://status.trifftloyalty.com/incident/346845 Wed, 27 Mar 2024 12:55:25 -0000 https://status.trifftloyalty.com/incident/346845#1732e33b678dd8b522d40e288682747269a0c8fcdf12ed5ae4fad2a66bc8f9e1 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/346845 Wed, 27 Mar 2024 11:58:48 -0000 https://status.trifftloyalty.com/incident/346845#3ed63b31308383ed92b8ca67cf51e39b574bdbdff259f6f95d454459847cb186 Email Delivery Service went down. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:55:00 -0000 https://status.trifftloyalty.com/incident/338039#d1528b1d16ada7037134c71e86bf8cb9758e7ffdd4d6f52b495146fdb878eab2 The EventStore issue has been successfully fixed and all services have returned to normal. We are conducting a thorough review to identify measures to prevent similar issues in the future. Thank you for your patience. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:55:00 -0000 https://status.trifftloyalty.com/incident/338039#d1528b1d16ada7037134c71e86bf8cb9758e7ffdd4d6f52b495146fdb878eab2 The EventStore issue has been successfully fixed and all services have returned to normal. We are conducting a thorough review to identify measures to prevent similar issues in the future. Thank you for your patience. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:50:00 -0000 https://status.trifftloyalty.com/incident/338039#8c915de37d4c0ecc1416805963b051a5816de29cd5383639e3127dc661c65994 We've identified and fixed the issue causing the EventStore problem. Services are being rebooted, and we expect a return to normal operations soon. Thank you for your patience during this disruption. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:50:00 -0000 https://status.trifftloyalty.com/incident/338039#8c915de37d4c0ecc1416805963b051a5816de29cd5383639e3127dc661c65994 We've identified and fixed the issue causing the EventStore problem. Services are being rebooted, and we expect a return to normal operations soon. Thank you for your patience during this disruption. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:30:00 -0000 https://status.trifftloyalty.com/incident/338039#4f95b67e8cacb684e7fa65c76d94e04ffc77b788dd8628bf5c68cf435e691475 We are currently investigating an issue that has caused our EventStore to enter read-only mode. As a result, most of our services are currently impacted, and features like coupon activations and transactions are currently unavailable. We understand the inconvenience this may cause and apologize for any disruption to your experience. Our engineering team is working diligently to identify the root cause and restore full functionality as quickly as possible. We will continue to provide updates on this status page as we make progress. https://status.trifftloyalty.com/incident/338039 Fri, 08 Mar 2024 10:30:00 -0000 https://status.trifftloyalty.com/incident/338039#4f95b67e8cacb684e7fa65c76d94e04ffc77b788dd8628bf5c68cf435e691475 We are currently investigating an issue that has caused our EventStore to enter read-only mode. As a result, most of our services are currently impacted, and features like coupon activations and transactions are currently unavailable. We understand the inconvenience this may cause and apologize for any disruption to your experience. Our engineering team is working diligently to identify the root cause and restore full functionality as quickly as possible. We will continue to provide updates on this status page as we make progress. https://status.trifftloyalty.com/incident/330572 Thu, 22 Feb 2024 21:58:45 -0000 https://status.trifftloyalty.com/incident/330572#681d4952ceea56c059f0a0ef1793a981ef6f9d109f95c5bb2d1bfeb18e73bf6e Email Delivery Service recovered. https://status.trifftloyalty.com/incident/330572 Thu, 22 Feb 2024 21:06:27 -0000 https://status.trifftloyalty.com/incident/330572#cbe78753cd5d31f5686c70f9fcddb05da216e9a002a9de919a60517e2af61028 Email Delivery Service went down. https://status.trifftloyalty.com/incident/330572 Thu, 22 Feb 2024 18:42:03 -0000 https://status.trifftloyalty.com/incident/330572#8571cab5ea3befd4e863f15a3ebefe82699ba598c9ca87344c30ccb874c3d62a Email Delivery Service recovered. https://status.trifftloyalty.com/incident/330572 Thu, 22 Feb 2024 16:40:27 -0000 https://status.trifftloyalty.com/incident/330572#014bf9f628015eb3f1f73e839d590aea79c1064f7a760757246d4b34bf445511 Email Delivery Service went down. https://status.trifftloyalty.com/incident/327410 Thu, 15 Feb 2024 21:48:22 -0000 https://status.trifftloyalty.com/incident/327410#b625df8a3ed965d4b141e1d25f47bc5d95b19de4e963fdb40d642cb70563441c Email Delivery Service recovered. https://status.trifftloyalty.com/incident/327410 Thu, 15 Feb 2024 21:01:32 -0000 https://status.trifftloyalty.com/incident/327410#7c89d9058d86b5d2c80aa8fd796fff3a25c1e91158fa83676bd0eb13e5eae038 Email Delivery Service went down. https://status.trifftloyalty.com/incident/325634 Tue, 13 Feb 2024 01:56:40 -0000 https://status.trifftloyalty.com/incident/325634#c1e99df0205290f99d2ee57d74805e4672269bcb66f8528eb8110a6d74830063 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/325634 Mon, 12 Feb 2024 10:46:41 -0000 https://status.trifftloyalty.com/incident/325634#a33fbe95c2d4f296a5fc425c3e748c0c4d5e1a7a84dead5b38d36d020f0606df Email Delivery Service went down. https://status.trifftloyalty.com/incident/325189 Sun, 11 Feb 2024 05:49:15 -0000 https://status.trifftloyalty.com/incident/325189#4d945e550412848999b9eff12267eb43a37f45da2b7769ccd6d71ce684ee19ac Analytics Service recovered. https://status.trifftloyalty.com/incident/325189 Sun, 11 Feb 2024 05:46:52 -0000 https://status.trifftloyalty.com/incident/325189#c4a03b1650d4100e92879acf63c0d15d8b986af64513235016e1b273de7a0ae8 Analytics Service went down. https://status.trifftloyalty.com/incident/324223 Fri, 09 Feb 2024 00:37:21 -0000 https://status.trifftloyalty.com/incident/324223#9c15d538ae55ff7aad45b684ed2effab7e0f54415f6e5b3f67e25e7a6a3a34c7 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/324223 Thu, 08 Feb 2024 20:44:52 -0000 https://status.trifftloyalty.com/incident/324223#689f9a559711908e84f074bc1794666ee88b1374bc6596ccbce8f43f44c148a4 Email Delivery Service went down. https://status.trifftloyalty.com/incident/322754 Tue, 06 Feb 2024 17:57:14 -0000 https://status.trifftloyalty.com/incident/322754#4b911ac6ac5d646383e2df190e98cf6990765414c2077df840f563a3c49be367 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/322754 Tue, 06 Feb 2024 17:19:56 -0000 https://status.trifftloyalty.com/incident/322754#9dc00040d8865ab3512e153bf6b60d91dc251a24f277440f9c1e5bcbf4da45fc Email Delivery Service went down. https://status.trifftloyalty.com/incident/322754 Tue, 06 Feb 2024 00:31:00 -0000 https://status.trifftloyalty.com/incident/322754#7fd5e4190dba6c310cd3231152f2620bf9b48478c25d63aa96c4bb01b678d807 Analytics Service recovered. https://status.trifftloyalty.com/incident/322754 Tue, 06 Feb 2024 00:30:34 -0000 https://status.trifftloyalty.com/incident/322754#affddae9c828f92f155468b00d1971197e37f014b756953f025c6d83c87a659b Analytics Service went down. https://status.trifftloyalty.com/incident/322477 Mon, 05 Feb 2024 12:40:23 -0000 https://status.trifftloyalty.com/incident/322477#3a5f18145cd786591942bf0f7161e9dae1e690eef2a071b6e47adc2eddf27b0b Analytics Service recovered. https://status.trifftloyalty.com/incident/322477 Mon, 05 Feb 2024 12:38:03 -0000 https://status.trifftloyalty.com/incident/322477#bb41238bf3cb1bdb664cea749ecf716bccedf3bca279ba75fe8d3458989f8f17 Analytics Service went down. https://status.trifftloyalty.com/incident/312670 Sun, 14 Jan 2024 17:00:00 -0000 https://status.trifftloyalty.com/incident/312670#2717c6b3b7f5c8cb473addd097c8f12ddde5268ebae903e3e227e713ba73e47c We recently identified a critical issue in our registration process where approximately 70% of new registrations were encountering an error, leading to the creation of incorrectly configured accounts. This issue was a top priority for our team, and we're pleased to announce that it has been fully resolved. ####Action Taken Our technical team worked diligently to identify and rectify the root cause of this problem. We have implemented necessary fixes to ensure that the registration process is now functioning correctly. ####Next Steps for Affected Users We understand the inconvenience this may have caused and are committed to making things right. We will be reaching out to all users who were affected by this issue with an apology and detailed instructions on how to re-register their accounts properly. ####We're Here to Help If you have any concerns or need assistance, please do not hesitate to contact our support team at [email protected]. We sincerely apologize for any inconvenience caused and thank you for your patience and understanding as we worked to resolve this matter. Thank you for your continued support. https://status.trifftloyalty.com/incident/308176 Thu, 04 Jan 2024 01:57:58 -0000 https://status.trifftloyalty.com/incident/308176#436f57084f3755cad54a4951b93d5f981c79cb8a085f10de76161ac8ef7f9c75 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/308176 Thu, 04 Jan 2024 01:51:19 -0000 https://status.trifftloyalty.com/incident/308176#dc2a28d329d0817037f04d178c6f41659ae4c18f53fa282e5ecc2efc643387ab Email Delivery Service went down. https://status.trifftloyalty.com/incident/307788 Wed, 03 Jan 2024 13:47:57 -0000 https://status.trifftloyalty.com/incident/307788#3ead7bb5807966bef69479ddc84f7afc831a38012179bfa4312d62aa982ea959 API recovered. https://status.trifftloyalty.com/incident/307788 Wed, 03 Jan 2024 13:47:27 -0000 https://status.trifftloyalty.com/incident/307788#9db8136cf37e31d58cb75a83246e6f5537bc76d09ad70ca0e2f282821c24036b API went down. https://status.trifftloyalty.com/incident/307788 Wed, 03 Jan 2024 04:16:37 -0000 https://status.trifftloyalty.com/incident/307788#c42b60d7852bda279f228250d035af68a2dff42c0bec9a6ecbddfdbe73c0a720 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/307788 Wed, 03 Jan 2024 04:10:10 -0000 https://status.trifftloyalty.com/incident/307788#9a4b6cf03b8dec9abc6140668459b38b1c442fb59d582b5a438b82c8ccdcb737 Email Delivery Service went down. https://status.trifftloyalty.com/incident/306208 Fri, 29 Dec 2023 12:29:40 -0000 https://status.trifftloyalty.com/incident/306208#19c78943413541a2966270dfffbcfb62306d93f99317da6ab3d7e7d20d20ecea Email Delivery Service recovered. https://status.trifftloyalty.com/incident/306208 Fri, 29 Dec 2023 12:23:11 -0000 https://status.trifftloyalty.com/incident/306208#4e15f62ea040f02465ac3f482a72de3faf0f6a670e04b3e34382ed883c1c8734 Email Delivery Service went down. https://status.trifftloyalty.com/incident/290356 Tue, 21 Nov 2023 17:38:10 -0000 https://status.trifftloyalty.com/incident/290356#aac2b5776c197ebb73a859b7d677ee64ccff109cd10ac1cfef3a5f59de3cb84f API recovered. https://status.trifftloyalty.com/incident/290356 Tue, 21 Nov 2023 17:30:38 -0000 https://status.trifftloyalty.com/incident/290356#6bb32e5aa850f9348e23bfc1da196c2f8ac8d5017f2d5af3ce0b96407b1427a0 API went down. https://status.trifftloyalty.com/incident/289780 Mon, 20 Nov 2023 13:15:00 -0000 https://status.trifftloyalty.com/incident/289780#823f11c3283d307faae7cc4505c0cd19d8a99f22d677b5eac4dfd7322a6ec4ba We are pleased to announce that the issues affecting our API services have been resolved and all services have been successfully restarted. The downtime was caused by a misconfiguration in a customer's Customer Data Platform (CDP) system, which resulted in an overwhelming number of requests to our database, akin to a DDoS attack. We have worked diligently to address this and have implemented additional safeguards to prevent similar incidents in the future. We apologize for any inconvenience caused and thank you for your patience during this time. Our services are now fully operational. Please feel free to reach out if you encounter any further issues. https://status.trifftloyalty.com/incident/289780 Mon, 20 Nov 2023 12:41:00 -0000 https://status.trifftloyalty.com/incident/289780#34c1d8d5974b41e43963f4db3b462416f071721fc401e625adff33119acdbced Our API services are currently unavailable due to an unexpected high volume of requests. We are actively working to resolve this issue and restore services as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be provided as they become available. https://status.trifftloyalty.com/incident/287111 Tue, 14 Nov 2023 16:44:17 -0000 https://status.trifftloyalty.com/incident/287111#981412ecd62929708649d68037ff317f4436f0fabd65731ac86f6bf25d3d4e60 API recovered. https://status.trifftloyalty.com/incident/287111 Tue, 14 Nov 2023 16:42:38 -0000 https://status.trifftloyalty.com/incident/287111#9a417202b3f11a5b68d729fbfbbe38be8468feadd16c7dffd388210dc416a6d3 API went down. https://status.trifftloyalty.com/incident/285370 Fri, 10 Nov 2023 15:59:59 -0000 https://status.trifftloyalty.com/incident/285370#fecb470cc2e6f3457962a0f8d19d656cb4ee9b3cac4afe28f00309950f6cdfbf API recovered. https://status.trifftloyalty.com/incident/285370 Fri, 10 Nov 2023 15:59:31 -0000 https://status.trifftloyalty.com/incident/285370#b1b28bd49ac27c1da5c324290d03aac1bca1b2e71555ab58bad545f142aa1a53 API went down. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 19:55:53 -0000 https://status.trifftloyalty.com/incident/284840#12261a08d168ae1e61da243fefd0091532b2ae5af7042dcca48cdb2e19046735 API recovered. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 19:48:19 -0000 https://status.trifftloyalty.com/incident/284840#6e7d7146e4406082bc0f7795cad1ca54fd05768e0bb297d23810be97d3e5a512 API went down. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 17:22:04 -0000 https://status.trifftloyalty.com/incident/284840#a9d0898f2a646281c8d3f53177074a8cc1ea879999703134c9d3f28c7dd9df53 API recovered. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 17:21:36 -0000 https://status.trifftloyalty.com/incident/284840#17b6a333213e054fcbe557b86c1f25f7d39990146278127437a9bec8d0961326 API went down. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 16:26:15 -0000 https://status.trifftloyalty.com/incident/284840#1dafef01b5f3b64e44b4a53cc4a0ab96c4eca1b5e6dafc72356ff1ffc3a9b235 API recovered. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 16:22:32 -0000 https://status.trifftloyalty.com/incident/284840#8ce46adc9315a988cdc1bf79cacbc3f5b70c98be9d3caac07bd6729faab76190 API went down. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 15:24:26 -0000 https://status.trifftloyalty.com/incident/284840#fd6d4ecea2e24a00de7d809e5d889e640b912de81710b4310c50e85b569912a2 Analytics Service recovered. https://status.trifftloyalty.com/incident/284840 Thu, 09 Nov 2023 15:23:59 -0000 https://status.trifftloyalty.com/incident/284840#719285b1c0405ecc03615ddc7ce2f6d5df4fbfbe0f9cafa92452a6f2f09bfa1f Analytics Service went down. https://status.trifftloyalty.com/incident/280625 Wed, 01 Nov 2023 02:36:51 -0000 https://status.trifftloyalty.com/incident/280625#243d8d671f2936254cf3302b790b062e373535b4357f52c61bc7758f2dfc6dfa Email Delivery Service recovered. https://status.trifftloyalty.com/incident/280625 Wed, 01 Nov 2023 00:55:13 -0000 https://status.trifftloyalty.com/incident/280625#947a3273d3f237e890d7d3c1b6ef7aae853dd2b36855e7bc4ef7d84b479979d4 Email Delivery Service went down. https://status.trifftloyalty.com/incident/279952 Mon, 30 Oct 2023 20:21:04 -0000 https://status.trifftloyalty.com/incident/279952#aeac27a6a5613d7892f44ce1d9a1abbf362ef1073b6c803f774b12a3532173de Content Cockpit recovered. https://status.trifftloyalty.com/incident/279952 Mon, 30 Oct 2023 19:57:34 -0000 https://status.trifftloyalty.com/incident/279952#3c4d6451956bf6e2bdac268f92df3f211b0102f2e6a0dfb553d064c654e034c5 Content Cockpit went down. https://status.trifftloyalty.com/incident/278865 Sat, 28 Oct 2023 07:46:50 -0000 https://status.trifftloyalty.com/incident/278865#92e1154423c90ac3e35f1d8b12a73b81929d1e2e7d6206b8a8262ff413707e8b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/278865 Sat, 28 Oct 2023 06:35:18 -0000 https://status.trifftloyalty.com/incident/278865#aeb7f96b5e45c18684e7585fa709ea25f27d3300239484a17ebc33bfd1c36c5e Email Delivery Service went down. https://status.trifftloyalty.com/incident/275364 Fri, 20 Oct 2023 11:41:00 -0000 https://status.trifftloyalty.com/incident/275364#52f77cdaa4469f2717c875f56a35622bcdd6effd3c2adca9c568c1dd2399c0fd We are pleased to report that the situation has stabilized. Our investigation identified the cause as a substantial volume of improper requests from a customer's Point-of-Sale (POS) system, creating undue stress on our APIs and leading to service disruptions. Immediate action has been taken to impose limitations on these requests, significantly reducing the overload and restoring system stability. We are currently in direct communication with the POS provider to address the source of these excessive requests and implement a long-term solution. While the service is now stable, our team remains vigilant and continues monitoring the system's health closely to prevent any recurrence. We appreciate your understanding during this disruption and assure you of our commitment to maintaining the integrity and performance of our services. https://status.trifftloyalty.com/incident/275364 Fri, 20 Oct 2023 11:41:00 -0000 https://status.trifftloyalty.com/incident/275364#52f77cdaa4469f2717c875f56a35622bcdd6effd3c2adca9c568c1dd2399c0fd We are pleased to report that the situation has stabilized. Our investigation identified the cause as a substantial volume of improper requests from a customer's Point-of-Sale (POS) system, creating undue stress on our APIs and leading to service disruptions. Immediate action has been taken to impose limitations on these requests, significantly reducing the overload and restoring system stability. We are currently in direct communication with the POS provider to address the source of these excessive requests and implement a long-term solution. While the service is now stable, our team remains vigilant and continues monitoring the system's health closely to prevent any recurrence. We appreciate your understanding during this disruption and assure you of our commitment to maintaining the integrity and performance of our services. https://status.trifftloyalty.com/incident/275364 Fri, 20 Oct 2023 11:20:00 -0000 https://status.trifftloyalty.com/incident/275364#edce27c0db57ba8597aad5fb089cab5c3a8235a96ae40f729b86c7152d27a261 We're aware of and actively investigating an issue causing overloading of our APIs, leading to service blackouts. Our technical team is working on identifying the root cause and implementing immediate solutions to stabilize performance. Users may experience intermittent disruptions during this time. We apologize for any inconvenience and appreciate your patience as we work to resolve this critical issue swiftly. Further updates to follow. https://status.trifftloyalty.com/incident/275364 Fri, 20 Oct 2023 11:20:00 -0000 https://status.trifftloyalty.com/incident/275364#edce27c0db57ba8597aad5fb089cab5c3a8235a96ae40f729b86c7152d27a261 We're aware of and actively investigating an issue causing overloading of our APIs, leading to service blackouts. Our technical team is working on identifying the root cause and implementing immediate solutions to stabilize performance. Users may experience intermittent disruptions during this time. We apologize for any inconvenience and appreciate your patience as we work to resolve this critical issue swiftly. Further updates to follow. https://status.trifftloyalty.com/incident/275350 Fri, 20 Oct 2023 11:09:09 -0000 https://status.trifftloyalty.com/incident/275350#43f0dce1ea28732e3046d9d32c49b31d5877da5ff072ab31d490964fcee1910a API recovered. https://status.trifftloyalty.com/incident/275350 Fri, 20 Oct 2023 11:00:22 -0000 https://status.trifftloyalty.com/incident/275350#b349147802a7999a4b7becfb4c0a90858e3ec98bd8b75017c896c8b951b1b099 API went down. https://status.trifftloyalty.com/incident/275350 Fri, 20 Oct 2023 10:50:32 -0000 https://status.trifftloyalty.com/incident/275350#e5968ceaa77031954acc1223b8ef2e75479c4c46cd1d381b9430fa53fcf37562 API recovered. https://status.trifftloyalty.com/incident/275350 Fri, 20 Oct 2023 10:46:54 -0000 https://status.trifftloyalty.com/incident/275350#34bc4ab54507f2b12b7801735b91fecfdd6a178e8c2b3721b5041747b4c7f9e5 API went down. https://status.trifftloyalty.com/incident/274162 Tue, 17 Oct 2023 23:12:14 -0000 https://status.trifftloyalty.com/incident/274162#9efc53b46406fbb40a6cbdbc003dbf2e523bb56070ef5ef936af8e1a8e36bddd API recovered. https://status.trifftloyalty.com/incident/274162 Tue, 17 Oct 2023 23:08:33 -0000 https://status.trifftloyalty.com/incident/274162#7f94ebd70416e329e63fee0b8cf0d671bc6763b68d3c9ed193c8bdbdf23060f1 API went down. https://status.trifftloyalty.com/incident/273672 Mon, 16 Oct 2023 23:48:04 -0000 https://status.trifftloyalty.com/incident/273672#b3ab383acdba9165212ab59a974c9a738a0831ce11772c20df1daca33a85b00c API recovered. https://status.trifftloyalty.com/incident/273672 Mon, 16 Oct 2023 23:45:49 -0000 https://status.trifftloyalty.com/incident/273672#4736390102694e8871ec4ad941f870cd4f539f03617dcd636a78ec55c4e65e42 API went down. https://status.trifftloyalty.com/incident/273672 Mon, 16 Oct 2023 23:13:00 -0000 https://status.trifftloyalty.com/incident/273672#cd71cabfd053675985870bc9071f9a25174aa805db409c7dd0597284f7170cd5 API recovered. https://status.trifftloyalty.com/incident/273672 Mon, 16 Oct 2023 23:08:33 -0000 https://status.trifftloyalty.com/incident/273672#dfcac28237b4ecbdd4743c87301b76f01ff180e94263ad43f0379011c9c825ac API went down. https://status.trifftloyalty.com/incident/272849 Sat, 14 Oct 2023 23:45:58 -0000 https://status.trifftloyalty.com/incident/272849#9bede39e9a0a79a297289e96ed9c25cf5b48fe82643b4b60f6c301994073d31a API recovered. https://status.trifftloyalty.com/incident/272849 Sat, 14 Oct 2023 23:45:25 -0000 https://status.trifftloyalty.com/incident/272849#12facb02f7e90efe5cf826920b9daae177a35d3bbfa0f8f06cc19eafcdb0b0dc API went down. https://status.trifftloyalty.com/incident/255285 Tue, 05 Sep 2023 13:11:10 -0000 https://status.trifftloyalty.com/incident/255285#78c4d639a1966f80adf8527da567d60bbfa9a7890cb9cd26bbeec6f2aecf87d8 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/255285 Tue, 05 Sep 2023 12:19:20 -0000 https://status.trifftloyalty.com/incident/255285#ddf2158d59a15eccb25590a340f9c5bf1315d0ca3c442030547a983d24c95159 Email Delivery Service went down. https://status.trifftloyalty.com/incident/238178 Thu, 27 Jul 2023 16:14:40 -0000 https://status.trifftloyalty.com/incident/238178#331e48a8e228ebc48032c4437ed47256f4c623400f90f1f574f908afb25ac030 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/238178 Thu, 27 Jul 2023 15:38:09 -0000 https://status.trifftloyalty.com/incident/238178#5bbf93aef79c39460ece424c68d8917b18bf36a9ced8b4c0378a17bff8ad45b8 Email Delivery Service went down. https://status.trifftloyalty.com/incident/216909 Tue, 06 Jun 2023 21:24:30 -0000 https://status.trifftloyalty.com/incident/216909#636510ca99faf606f4ce97b18491e4a4dc2c200ffe4bc6e505ffb8776f45bf82 Maintenance completed https://status.trifftloyalty.com/incident/216906 Tue, 06 Jun 2023 21:20:00 -0000 https://status.trifftloyalty.com/incident/216906#83256b74291024355660a8f7ba472c66fd71f5ff3de8b8ac8972c1fba7a3a179 🎉 Great news! Our system maintenance is now complete and everything is back up and running smoothly. We appreciate your patience during this process. Our enhancements should provide more reliable uptime and faster recovery times. Thank you for your continued support. #systemupgrade #backonline https://status.trifftloyalty.com/incident/216906 Tue, 06 Jun 2023 21:14:57 -0000 https://status.trifftloyalty.com/incident/216906#6a43c64a850518465bbceb78a92ca8f28e309013b91410222bf36af30cae147d API went down. https://status.trifftloyalty.com/incident/216909 Tue, 06 Jun 2023 21:00:00 -0000 https://status.trifftloyalty.com/incident/216909#2b779a4a9f4beec95ab6175337ee4db9a4ab409c2590595d3a878b99318367a5 🔧 We're gearing up for a system maintenance to enhance our deployment infrastructure. This proactive upgrade is aimed at ensuring improved system recovery and robust uptime in the future. Thanks for your understanding as we continue to make our service better. #maintenance #uptime https://status.trifftloyalty.com/incident/216909 Tue, 06 Jun 2023 21:00:00 -0000 https://status.trifftloyalty.com/incident/216909#2b779a4a9f4beec95ab6175337ee4db9a4ab409c2590595d3a878b99318367a5 🔧 We're gearing up for a system maintenance to enhance our deployment infrastructure. This proactive upgrade is aimed at ensuring improved system recovery and robust uptime in the future. Thanks for your understanding as we continue to make our service better. #maintenance #uptime https://status.trifftloyalty.com/incident/215421 Sat, 03 Jun 2023 03:17:05 -0000 https://status.trifftloyalty.com/incident/215421#dda61b1dfd6840dd76784f6d04a030713bca5d759cd639b514a3ba921010c72c API and Analytics Service recovered. https://status.trifftloyalty.com/incident/215421 Sat, 03 Jun 2023 03:17:05 -0000 https://status.trifftloyalty.com/incident/215421#dda61b1dfd6840dd76784f6d04a030713bca5d759cd639b514a3ba921010c72c API and Analytics Service recovered. https://status.trifftloyalty.com/incident/215421 Sat, 03 Jun 2023 03:14:18 -0000 https://status.trifftloyalty.com/incident/215421#14ecffd37926a9ecc9ff92da15fc55d1fb60cac2295473f24029f9788f3c884b Analytics Service went down. https://status.trifftloyalty.com/incident/215421 Sat, 03 Jun 2023 03:12:41 -0000 https://status.trifftloyalty.com/incident/215421#ab8ccb9b7acd78c71e9ef5146886ca697fadaf46495ec28365e5e5ca5d4d31eb API went down. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 18:10:00 -0000 https://status.trifftloyalty.com/incident/215187#7afd5da1b0eb461181fe5c2d347ecc671b5f2e2af922836b38cbc0bff8999478 We are relieved and pleased to announce that all services, including Analytics Services and our test environments, are now back online and fully operational. The recent outage was caused by an unsuccessful cluster upgrade, which is a standard procedure we've been conducting regularly every 2-3 months for the past five years without issue. We deeply regret any inconvenience this unexpected situation may have caused. In light of this event, we've taken steps to strengthen our approach to prevent any similar incidents from occurring in the future. This includes refining our disaster recovery plans to ensure faster response and recovery times. To add another layer of precaution, we've made the decision to suspend our automatic upgrading procedure for our clusters. Moving forward, we plan to establish a staging cluster to thoroughly test all platform upgrades prior to implementing them in the production environment. Our priority is always to provide reliable, uninterrupted services to our valued users. We appreciate your patience during this time and are committed to learning from this experience to better serve you in the future. Thank you for your continued support. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 18:10:00 -0000 https://status.trifftloyalty.com/incident/215187#7afd5da1b0eb461181fe5c2d347ecc671b5f2e2af922836b38cbc0bff8999478 We are relieved and pleased to announce that all services, including Analytics Services and our test environments, are now back online and fully operational. The recent outage was caused by an unsuccessful cluster upgrade, which is a standard procedure we've been conducting regularly every 2-3 months for the past five years without issue. We deeply regret any inconvenience this unexpected situation may have caused. In light of this event, we've taken steps to strengthen our approach to prevent any similar incidents from occurring in the future. This includes refining our disaster recovery plans to ensure faster response and recovery times. To add another layer of precaution, we've made the decision to suspend our automatic upgrading procedure for our clusters. Moving forward, we plan to establish a staging cluster to thoroughly test all platform upgrades prior to implementing them in the production environment. Our priority is always to provide reliable, uninterrupted services to our valued users. We appreciate your patience during this time and are committed to learning from this experience to better serve you in the future. Thank you for your continued support. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 18:00:00 -0000 https://status.trifftloyalty.com/incident/215187#beb508ce1462e6f8c1dfcc91ba1b86fe6ef426e605b8e160ddca35da117f380a We are pleased to report that progress has been made in resolving the service interruption. Our API and WhiteLabel API are now back up and fully functional. Our teams are continuing to work hard on restoring the Analytics Services, which are currently still offline. We understand the importance of these services to your work and are making every effort to get them back online as quickly as possible. We'll continue to keep you informed of our progress. Thank you again for your patience and understanding during this time. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 18:00:00 -0000 https://status.trifftloyalty.com/incident/215187#beb508ce1462e6f8c1dfcc91ba1b86fe6ef426e605b8e160ddca35da117f380a We are pleased to report that progress has been made in resolving the service interruption. Our API and WhiteLabel API are now back up and fully functional. Our teams are continuing to work hard on restoring the Analytics Services, which are currently still offline. We understand the importance of these services to your work and are making every effort to get them back online as quickly as possible. We'll continue to keep you informed of our progress. Thank you again for your patience and understanding during this time. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 13:55:00 -0000 https://status.trifftloyalty.com/incident/215187#8c3464c3d86bab7a2dcc2489a4dc5facea2f701074f427c46ef0098893b650dd We're currently experiencing an outage due to an ongoing platform upgrade. Our team is working diligently to resolve this issue. We apologize for any inconvenience and appreciate your patience. Updates to follow. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 13:55:00 -0000 https://status.trifftloyalty.com/incident/215187#8c3464c3d86bab7a2dcc2489a4dc5facea2f701074f427c46ef0098893b650dd We're currently experiencing an outage due to an ongoing platform upgrade. Our team is working diligently to resolve this issue. We apologize for any inconvenience and appreciate your patience. Updates to follow. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 13:50:39 -0000 https://status.trifftloyalty.com/incident/215187#f6dd325a15ec7be701d80ab61c959d5a80afa0c1a395c9660516fd7b0fed2909 Analytics Service went down. https://status.trifftloyalty.com/incident/215187 Fri, 02 Jun 2023 13:49:31 -0000 https://status.trifftloyalty.com/incident/215187#cecbb615bfb735243acfd487e08e3fd86387dff6dd53ef760cde6a48c1e1b708 API went down. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 10:00:00 -0000 https://status.trifftloyalty.com/incident/214119#ea20d60b9b2cd9673c56e9ed77fcbd82b0d7d55b759ba8225aaaaedc48c159fe We are pleased to inform you that the recent network performance issue we were experiencing with one of our key infrastructure providers appears to have been resolved. Our monitoring indicates that latencies have now returned to normal in both the Europe and APAC regions. However, we will continue to monitor the situation closely to ensure the stability of our services, particularly our applications and ContentCockpit responsiveness. Our technical team remains on high alert and will continue working diligently to prevent any further disruptions. Thank you for your patience during this time. We will provide further updates if necessary. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 10:00:00 -0000 https://status.trifftloyalty.com/incident/214119#ea20d60b9b2cd9673c56e9ed77fcbd82b0d7d55b759ba8225aaaaedc48c159fe We are pleased to inform you that the recent network performance issue we were experiencing with one of our key infrastructure providers appears to have been resolved. Our monitoring indicates that latencies have now returned to normal in both the Europe and APAC regions. However, we will continue to monitor the situation closely to ensure the stability of our services, particularly our applications and ContentCockpit responsiveness. Our technical team remains on high alert and will continue working diligently to prevent any further disruptions. Thank you for your patience during this time. We will provide further updates if necessary. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 10:00:00 -0000 https://status.trifftloyalty.com/incident/214119#ea20d60b9b2cd9673c56e9ed77fcbd82b0d7d55b759ba8225aaaaedc48c159fe We are pleased to inform you that the recent network performance issue we were experiencing with one of our key infrastructure providers appears to have been resolved. Our monitoring indicates that latencies have now returned to normal in both the Europe and APAC regions. However, we will continue to monitor the situation closely to ensure the stability of our services, particularly our applications and ContentCockpit responsiveness. Our technical team remains on high alert and will continue working diligently to prevent any further disruptions. Thank you for your patience during this time. We will provide further updates if necessary. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 10:00:00 -0000 https://status.trifftloyalty.com/incident/214119#ea20d60b9b2cd9673c56e9ed77fcbd82b0d7d55b759ba8225aaaaedc48c159fe We are pleased to inform you that the recent network performance issue we were experiencing with one of our key infrastructure providers appears to have been resolved. Our monitoring indicates that latencies have now returned to normal in both the Europe and APAC regions. However, we will continue to monitor the situation closely to ensure the stability of our services, particularly our applications and ContentCockpit responsiveness. Our technical team remains on high alert and will continue working diligently to prevent any further disruptions. Thank you for your patience during this time. We will provide further updates if necessary. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 07:00:00 -0000 https://status.trifftloyalty.com/incident/214119#321fb4275008d12fc084bc5f1866b52b0039a234ba6ce0f556c7e3661c29e357 Dear All, We are currently experiencing issues due to degraded network performance from one of our key infrastructure providers. This has resulted in slower response rates and an overall decrease in the speed of our applications and ContentCockpit responsiveness in the Europe and APAC regions. Our services within North America remain unaffected. The issue is currently being closely monitored by our technical team who are in constant communication with the provider in question to expedite resolution. We understand the importance of maintaining optimal service levels and we assure you that we are taking all necessary steps to address this situation promptly. Further updates will be provided as soon as more information is available. Your patience and understanding in this matter is highly appreciated. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 07:00:00 -0000 https://status.trifftloyalty.com/incident/214119#321fb4275008d12fc084bc5f1866b52b0039a234ba6ce0f556c7e3661c29e357 Dear All, We are currently experiencing issues due to degraded network performance from one of our key infrastructure providers. This has resulted in slower response rates and an overall decrease in the speed of our applications and ContentCockpit responsiveness in the Europe and APAC regions. Our services within North America remain unaffected. The issue is currently being closely monitored by our technical team who are in constant communication with the provider in question to expedite resolution. We understand the importance of maintaining optimal service levels and we assure you that we are taking all necessary steps to address this situation promptly. Further updates will be provided as soon as more information is available. Your patience and understanding in this matter is highly appreciated. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 07:00:00 -0000 https://status.trifftloyalty.com/incident/214119#321fb4275008d12fc084bc5f1866b52b0039a234ba6ce0f556c7e3661c29e357 Dear All, We are currently experiencing issues due to degraded network performance from one of our key infrastructure providers. This has resulted in slower response rates and an overall decrease in the speed of our applications and ContentCockpit responsiveness in the Europe and APAC regions. Our services within North America remain unaffected. The issue is currently being closely monitored by our technical team who are in constant communication with the provider in question to expedite resolution. We understand the importance of maintaining optimal service levels and we assure you that we are taking all necessary steps to address this situation promptly. Further updates will be provided as soon as more information is available. Your patience and understanding in this matter is highly appreciated. https://status.trifftloyalty.com/incident/214119 Wed, 31 May 2023 07:00:00 -0000 https://status.trifftloyalty.com/incident/214119#321fb4275008d12fc084bc5f1866b52b0039a234ba6ce0f556c7e3661c29e357 Dear All, We are currently experiencing issues due to degraded network performance from one of our key infrastructure providers. This has resulted in slower response rates and an overall decrease in the speed of our applications and ContentCockpit responsiveness in the Europe and APAC regions. Our services within North America remain unaffected. The issue is currently being closely monitored by our technical team who are in constant communication with the provider in question to expedite resolution. We understand the importance of maintaining optimal service levels and we assure you that we are taking all necessary steps to address this situation promptly. Further updates will be provided as soon as more information is available. Your patience and understanding in this matter is highly appreciated. https://status.trifftloyalty.com/incident/208799 Thu, 18 May 2023 00:00:39 -0000 https://status.trifftloyalty.com/incident/208799#39825b2ca114fd1ef859c10b04c5254f1d1231238b5a94cfe10f135326c2d376 API recovered. https://status.trifftloyalty.com/incident/208799 Thu, 18 May 2023 00:00:33 -0000 https://status.trifftloyalty.com/incident/208799#1c85a997530954a08e55946917c7748d0f9583c725a2ff82abb53ef5885bca39 Analytics Service and Scheduled Exports recovered. https://status.trifftloyalty.com/incident/208799 Thu, 18 May 2023 00:00:18 -0000 https://status.trifftloyalty.com/incident/208799#5a0c2c192c854dca93ffca4e897d286aa449d384164d65a8fcd3f5e4ea780341 Analytics Service and Scheduled Exports went down. https://status.trifftloyalty.com/incident/208799 Wed, 17 May 2023 23:58:40 -0000 https://status.trifftloyalty.com/incident/208799#17ea2eedb1f9367c8f2443e7ed9478b44705e60afac1750ec29063f017c28734 API went down. https://status.trifftloyalty.com/incident/178166 Thu, 23 Feb 2023 03:49:04 -0000 https://status.trifftloyalty.com/incident/178166#8ee25fd6420d42af4382cd2707ebf9eda5d22e67828b44f7badcb68d6249dfc9 API recovered. https://status.trifftloyalty.com/incident/178166 Thu, 23 Feb 2023 03:47:01 -0000 https://status.trifftloyalty.com/incident/178166#aad577a77e4ed3d491e46bd8e1a235c4b8be2e8ca1d5a47d242e53326cd9721b API went down. https://status.trifftloyalty.com/incident/177186 Mon, 20 Feb 2023 11:36:33 -0000 https://status.trifftloyalty.com/incident/177186#0bea770714fb15163473a7df1343f8f22c786577127a3061fe6ce08dfd17a42d API recovered. https://status.trifftloyalty.com/incident/177186 Mon, 20 Feb 2023 11:32:39 -0000 https://status.trifftloyalty.com/incident/177186#678b0a185a5c1474903de69965ab60bac1a6301284a2867355808f5462411ece API went down. https://status.trifftloyalty.com/incident/176350 Fri, 17 Feb 2023 17:30:00 -0000 https://status.trifftloyalty.com/incident/176350#17d9f5f75df36448187e27b98a18b57b40e28453adfe81c2221f71a1e0e7b974 Maintenance completed https://status.trifftloyalty.com/incident/176350 Fri, 17 Feb 2023 17:30:00 -0000 https://status.trifftloyalty.com/incident/176350#17d9f5f75df36448187e27b98a18b57b40e28453adfe81c2221f71a1e0e7b974 Maintenance completed https://status.trifftloyalty.com/incident/176350 Fri, 17 Feb 2023 17:00:00 -0000 https://status.trifftloyalty.com/incident/176350#8b0d6ee605c9e73b14a35730f5594c226650e27a59fd8e708f772f152c6a1e20 Hey, check it out - we're rolling out a brand-spanking-new backend that's gonna give you an epic new analytics experience, complete with support for our shiny new DWH. But heads up, there might be a bit of downtime during the release, nothing major though, we're talking just a few minutes tops (5 mins max). Sorry in advance for any hiccups, and thanks for your patience! https://status.trifftloyalty.com/incident/176350 Fri, 17 Feb 2023 17:00:00 -0000 https://status.trifftloyalty.com/incident/176350#8b0d6ee605c9e73b14a35730f5594c226650e27a59fd8e708f772f152c6a1e20 Hey, check it out - we're rolling out a brand-spanking-new backend that's gonna give you an epic new analytics experience, complete with support for our shiny new DWH. But heads up, there might be a bit of downtime during the release, nothing major though, we're talking just a few minutes tops (5 mins max). Sorry in advance for any hiccups, and thanks for your patience! https://status.trifftloyalty.com/incident/169495 Sun, 29 Jan 2023 16:12:22 -0000 https://status.trifftloyalty.com/incident/169495#40033158d769ec3738ce3356f4683092e308fff3871931edca2b6001444355b2 API recovered. https://status.trifftloyalty.com/incident/169495 Sun, 29 Jan 2023 16:03:27 -0000 https://status.trifftloyalty.com/incident/169495#f80ccbce00989b1970d7b8e1f2319172c8807fcfdd0d953f9e66e6b7664ece8f API went down. https://status.trifftloyalty.com/incident/167408 Mon, 23 Jan 2023 19:48:00 -0000 https://status.trifftloyalty.com/incident/167408#e3169a3c5ecafcbd6289f64175cfc2232dd17cb539da0a7bd1cdf0c2a35f1631 We recently completed a migration of our infrastructure, which caused some brief outages of around 30 seconds in our API. We have now completed the migration and we do not anticipate any additional downtime. https://status.trifftloyalty.com/incident/167408 Mon, 23 Jan 2023 19:01:38 -0000 https://status.trifftloyalty.com/incident/167408#800d672c9a298ae6cdbdc2195420dc920dca060c5a2b127888777f983c055ed1 API recovered. https://status.trifftloyalty.com/incident/167408 Mon, 23 Jan 2023 18:58:19 -0000 https://status.trifftloyalty.com/incident/167408#52381e35450ec95fe333ded7e5e0b2177e9cbb150092c5e6c880e974acf4b897 API went down. https://status.trifftloyalty.com/incident/166805 Sat, 21 Jan 2023 17:01:31 -0000 https://status.trifftloyalty.com/incident/166805#245151555dfd279168502d3f3004ec1c467eb70ac9f5017d7a2cd7f9dc818501 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/166805 Sat, 21 Jan 2023 15:47:15 -0000 https://status.trifftloyalty.com/incident/166805#b9a5dda3e6b0451986fb0412a2c94ecf72d044d5ad4cc5320df7aebb4d595d1d Email Delivery Service went down. https://status.trifftloyalty.com/incident/165640 Wed, 18 Jan 2023 11:16:34 -0000 https://status.trifftloyalty.com/incident/165640#39511dc71980c173277932d6ea4864aa856373bd78045229224c2ab6fd6fc019 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/165640 Wed, 18 Jan 2023 10:59:30 -0000 https://status.trifftloyalty.com/incident/165640#0460c0f5c393fde02ceafef29607d4a4486cba0907b5f2cd23e26c71fd7a9ae0 Email Delivery Service went down. https://status.trifftloyalty.com/incident/150868 Thu, 05 Jan 2023 11:03:45 -0000 https://status.trifftloyalty.com/incident/150868#e94c92273f0a506354aabd46f70975a0adc5a70692e56a1bee5f89d7972fa6ec Email Delivery Service recovered. https://status.trifftloyalty.com/incident/150868 Thu, 05 Jan 2023 10:57:49 -0000 https://status.trifftloyalty.com/incident/150868#6c5241a21bb914c3007bf253092b97549d85d6188a314d07c0a480cbd8ea603b Email Delivery Service went down. https://status.trifftloyalty.com/incident/150492 Wed, 04 Jan 2023 11:50:47 -0000 https://status.trifftloyalty.com/incident/150492#86ef809f3349b60949c2cd3bc3a265326fb7d7159ff6047a712c882e4aa2e92b Email Delivery Service recovered. https://status.trifftloyalty.com/incident/150492 Wed, 04 Jan 2023 09:57:50 -0000 https://status.trifftloyalty.com/incident/150492#c2f2ed52c7eff8d2f4fe49cf15339e2fdfa8c3538100e411992c0c1aa39fda1c Email Delivery Service went down. https://status.trifftloyalty.com/incident/150492 Wed, 04 Jan 2023 05:15:28 -0000 https://status.trifftloyalty.com/incident/150492#8215bf4842f7e4b27afaa75e048cfa21a69f11adc7e79754f834161d0a0556c8 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/150492 Wed, 04 Jan 2023 04:57:18 -0000 https://status.trifftloyalty.com/incident/150492#1a05c3a531a98dc3f174dbc17dc7024edf620fd65d0d8c5e268e6f039d9114d6 Email Delivery Service went down. https://status.trifftloyalty.com/incident/147213 Wed, 21 Dec 2022 17:32:14 -0000 https://status.trifftloyalty.com/incident/147213#11a9c4134d0489321a75c319cad5b05958be60c54e3d40b43ab7e6c4ed24dd1a Content Cockpit recovered. https://status.trifftloyalty.com/incident/147213 Wed, 21 Dec 2022 17:30:21 -0000 https://status.trifftloyalty.com/incident/147213#cfc0a17312845a05c6bb47d45dbdd4ca79a81e4180c743355778e3e4bbbd3119 Content Cockpit went down. https://status.trifftloyalty.com/incident/141881 Mon, 05 Dec 2022 11:44:37 -0000 https://status.trifftloyalty.com/incident/141881#b787c2b539b181f9b0216f4a92ec5898479e71beadae38312c79706c36f27627 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/141881 Mon, 05 Dec 2022 11:37:17 -0000 https://status.trifftloyalty.com/incident/141881#5a055dea537d12e5ac63818df9185cb8fb6134a983086012d41580ae3ca38296 Email Delivery Service went down. https://status.trifftloyalty.com/incident/141170 Fri, 02 Dec 2022 17:34:05 -0000 https://status.trifftloyalty.com/incident/141170#1f777fa5931f1a062b895a2d4176f00b51e094c82ccecf8f613c6433cdbf64ea Email Delivery Service recovered. https://status.trifftloyalty.com/incident/141170 Fri, 02 Dec 2022 15:51:05 -0000 https://status.trifftloyalty.com/incident/141170#877c67cb799733bf0c7676297b6dca4820ce4737a772dae7a87c7d806ca3678b Email Delivery Service went down. https://status.trifftloyalty.com/incident/135779 Wed, 16 Nov 2022 21:53:24 -0000 https://status.trifftloyalty.com/incident/135779#25241d161d15bc8787b732004d49daa14ff12cab541b6b46d9f546c1217e768f Email Delivery Service recovered. https://status.trifftloyalty.com/incident/135779 Mon, 14 Nov 2022 13:38:22 -0000 https://status.trifftloyalty.com/incident/135779#3210da4304cd1b90e46f3911881d1f24efe96d8c9591697c90d9f83c5e231f90 Email Delivery Service went down. https://status.trifftloyalty.com/incident/129195 Mon, 24 Oct 2022 11:04:33 -0000 https://status.trifftloyalty.com/incident/129195#72813ae0b5e52b890e1170b9e1b0f5f435a4848f1d6d03cf9a60b09bbea32a8a Email Delivery Service recovered. https://status.trifftloyalty.com/incident/129195 Mon, 24 Oct 2022 09:16:24 -0000 https://status.trifftloyalty.com/incident/129195#959900dcf037d8dbc5679a180b6a9f5b7da247678c30743fc1bc1084db434c9f Email Delivery Service went down. https://status.trifftloyalty.com/incident/120484 Fri, 23 Sep 2022 02:02:53 -0000 https://status.trifftloyalty.com/incident/120484#91f44845790f38ff369280c900ba5b28ca4a125e961cec49c6de4b732ec2cb68 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/120484 Fri, 23 Sep 2022 01:04:56 -0000 https://status.trifftloyalty.com/incident/120484#aa3f06422e87273845787310b18c45ddc791b20901a7c9f6b187cbb133f75247 Email Delivery Service went down. https://status.trifftloyalty.com/incident/120162 Wed, 21 Sep 2022 21:16:05 -0000 https://status.trifftloyalty.com/incident/120162#b5dac4609a9fb7fdf06ed96e1db1cb77932c62b93a1bb2f411b626cb87d2a045 Email Delivery Service recovered. https://status.trifftloyalty.com/incident/120162 Wed, 21 Sep 2022 18:27:54 -0000 https://status.trifftloyalty.com/incident/120162#cbb07b2c3891e91c8ef584b051c84107d3ac990543c5c6edd583f12f055b24ea Email Delivery Service went down. https://status.trifftloyalty.com/incident/119595 Tue, 20 Sep 2022 23:15:05 -0000 https://status.trifftloyalty.com/incident/119595#078c88485b5d3a505f3a5fe1e155b92f8e97dc7fe6b16123aee06fc6e2987ffa Email Delivery Service recovered. https://status.trifftloyalty.com/incident/119595 Tue, 20 Sep 2022 20:51:59 -0000 https://status.trifftloyalty.com/incident/119595#4f5f6d6518cfd5ba11aeefaa1b603e23c03f9936caefb41d6156b1b3bb8cdf69 Email Delivery Service went down. https://status.trifftloyalty.com/incident/118434 Fri, 16 Sep 2022 09:48:52 -0000 https://status.trifftloyalty.com/incident/118434#68bc0b5657b5cc33e0611d1461b1fa37f8b5be856a4bf2825d61f33d6111d05d Email Delivery Service recovered. https://status.trifftloyalty.com/incident/118434 Fri, 16 Sep 2022 07:15:30 -0000 https://status.trifftloyalty.com/incident/118434#d8d5fe51749791740181bba3144eac4a4892b463d98cace438c6db8e98501142 Email Delivery Service went down. https://status.trifftloyalty.com/incident/114244 Wed, 31 Aug 2022 15:36:00 -0000 https://status.trifftloyalty.com/incident/114244#5efd4dcb6d8ea035d728e3037d3601e86bf483de006b7f88cf739b49682d0d33 Email services are fully operational. https://status.trifftloyalty.com/incident/114244 Wed, 31 Aug 2022 14:18:00 -0000 https://status.trifftloyalty.com/incident/114244#8a54d8ae5f35c6d591cf155b7df5666ea21e9b0c4e4f056292165c472071b993 Email Delivery Service Statistics Not Displaying on the Dashboard https://status.trifftloyalty.com/incident/114244 Wed, 31 Aug 2022 10:07:04 -0000 https://status.trifftloyalty.com/incident/114244#6047137e048b766ab65d2550512c93c62f2482a0c3694652aa4471661bc26f6a API recovered. https://status.trifftloyalty.com/incident/114244 Wed, 31 Aug 2022 10:04:53 -0000 https://status.trifftloyalty.com/incident/114244#dce7fffc445e5bc003b153af51d03e8d40daf9d14c060d9aab86ba3af1a205b1 API went down. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 12:52:06 -0000 https://status.trifftloyalty.com/incident/113887#6adceeca7bcf53f2dda58d596fbd584a33cd3f373d6699803b23c1bef0895274 API recovered. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 11:55:58 -0000 https://status.trifftloyalty.com/incident/113887#c5f6e6e00327037333645d5890c58fa701814e023ed0b00f0323c0126c3945df API went down. https://status.trifftloyalty.com/incident/113924 Tue, 30 Aug 2022 09:50:00 -0000 https://status.trifftloyalty.com/incident/113924#9647f9b9ef19461a9aa32f7302fd68999649fc50c0d5828838cfca030fcaeac6 The issue on production servers were resolved, and all services are now up and running. We're deeply sorry for any inconveniences, we will investigate this further to prevent this in the future. https://status.trifftloyalty.com/incident/113924 Tue, 30 Aug 2022 09:50:00 -0000 https://status.trifftloyalty.com/incident/113924#9647f9b9ef19461a9aa32f7302fd68999649fc50c0d5828838cfca030fcaeac6 The issue on production servers were resolved, and all services are now up and running. We're deeply sorry for any inconveniences, we will investigate this further to prevent this in the future. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 08:39:19 -0000 https://status.trifftloyalty.com/incident/113887#9b8a4be1b4c83ce24d91a3e03724d5d39c76fe73a898609051b43d6486982ffb API recovered. https://status.trifftloyalty.com/incident/113924 Tue, 30 Aug 2022 08:30:00 -0000 https://status.trifftloyalty.com/incident/113924#879af4fcc84d9934a00de468d21df47c2f6f9754c721e49ea9bdaaaa81e6fb55 The issue is being investigated, and we're working on resolving this asap. https://status.trifftloyalty.com/incident/113924 Tue, 30 Aug 2022 08:30:00 -0000 https://status.trifftloyalty.com/incident/113924#879af4fcc84d9934a00de468d21df47c2f6f9754c721e49ea9bdaaaa81e6fb55 The issue is being investigated, and we're working on resolving this asap. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 07:48:36 -0000 https://status.trifftloyalty.com/incident/113887#d6e0b852a978eb914c7f5efa0c5872e2ab019933b7176c95d803d182f3bc72c0 API went down. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 07:12:43 -0000 https://status.trifftloyalty.com/incident/113887#a4855748e764b838d90ddbf73935d553765e2157d086ef5a7ffed80fa5e4107e API recovered. https://status.trifftloyalty.com/incident/113887 Tue, 30 Aug 2022 07:09:19 -0000 https://status.trifftloyalty.com/incident/113887#1574be9f67b24c5e79ab2e34ffc6622e5b58da4d1bfa77ef407c1a95a2313f3a API went down. https://status.trifftloyalty.com/incident/104823 Tue, 26 Jul 2022 15:39:23 -0000 https://status.trifftloyalty.com/incident/104823#39769d4cbf223712b0c3310dc81eb1511eb641eb7f1240a0569e35cb3102edd5 API recovered. https://status.trifftloyalty.com/incident/104823 Tue, 26 Jul 2022 15:36:03 -0000 https://status.trifftloyalty.com/incident/104823#229459972e13d3db6ce720bdf3d11c71dfe4a124d1e69be3c04137cde6e11fad API went down. https://status.trifftloyalty.com/incident/94769 Tue, 14 Jun 2022 07:21:58 -0000 https://status.trifftloyalty.com/incident/94769#3d1d49d8b967f899286e248ed82c2a201bf608cb6dacec4598a8931fceeda0b8 Content Cockpit recovered. https://status.trifftloyalty.com/incident/94769 Tue, 14 Jun 2022 07:16:21 -0000 https://status.trifftloyalty.com/incident/94769#a690649561ca42287cc2a53be58986febb3415f9a9b12aabd39580f9bebda6de Content Cockpit went down. https://status.trifftloyalty.com/incident/94769 Tue, 14 Jun 2022 07:12:27 -0000 https://status.trifftloyalty.com/incident/94769#a09ed75217b5676a62af53a4c2d99d00751633d9b4fa304a3f2487c8d723c89f Content Cockpit recovered. https://status.trifftloyalty.com/incident/94769 Tue, 14 Jun 2022 07:07:50 -0000 https://status.trifftloyalty.com/incident/94769#1a81466b531dcbc909d04e2afec02811018b64eeb1b6afbf46f555b80294c053 Content Cockpit went down. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:26:07 -0000 https://status.trifftloyalty.com/incident/94167#ae33a373d923953eeb2dc65dd5349542dc5f67adfb8c9cb41c19144b3e526266 Content Cockpit recovered. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:24:07 -0000 https://status.trifftloyalty.com/incident/94167#bd5487517931b1add4a4c4a532725c4c8049d3ce2c1eb07627a70f61d4fdd8b3 Content Cockpit went down. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:17:33 -0000 https://status.trifftloyalty.com/incident/94167#eba629f827775d0e746ad660cc0f0ebf01180af1d59730175bb26ce06f95aa1f Content Cockpit recovered. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:14:34 -0000 https://status.trifftloyalty.com/incident/94167#4079c42bc10eb6f4e11572f1abba756716ade04d7fdf30d37b2d82901899176e Content Cockpit went down. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:13:04 -0000 https://status.trifftloyalty.com/incident/94167#ff720636d6cf2ea1c32efcf68b0e198dcce9bdff8a6ad02a54d60e1aec35abd5 Content Cockpit recovered. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:11:32 -0000 https://status.trifftloyalty.com/incident/94167#0425be6f3d194c43c700c418857264ea3a6ed43e34ced3d6dd6fc72024963de9 Content Cockpit went down. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:10:44 -0000 https://status.trifftloyalty.com/incident/94167#d722c70ecd9903fd0e0aa0f64f21f81445b9b5d6de10067c37380de7745a0ffa Content Cockpit recovered. https://status.trifftloyalty.com/incident/94167 Sat, 11 Jun 2022 18:08:06 -0000 https://status.trifftloyalty.com/incident/94167#1a15a5dc8557ea94e4f06504cbd38106929735be7e4f4e293d94b3a77b851997 Content Cockpit went down. https://status.trifftloyalty.com/incident/93724 Thu, 09 Jun 2022 19:23:04 -0000 https://status.trifftloyalty.com/incident/93724#fde4382e352ddf5fb37d3001f2d70961f59fae8f87c6c6d93c17d646ed6b4962 API recovered. https://status.trifftloyalty.com/incident/93724 Thu, 09 Jun 2022 19:17:19 -0000 https://status.trifftloyalty.com/incident/93724#c1176803b993d173696b95994421f62945b82e53bec99a68c764c868b9df1268 API went down. https://status.trifftloyalty.com/incident/93449 Wed, 08 Jun 2022 18:56:54 -0000 https://status.trifftloyalty.com/incident/93449#0beb85467ac828e3d12375aa899201d0f3e86b99277338eeaea656b4f4d64bc8 Content Cockpit recovered. https://status.trifftloyalty.com/incident/93449 Wed, 08 Jun 2022 18:09:16 -0000 https://status.trifftloyalty.com/incident/93449#05d33a7529c1f555db32bacd3cbf52c3b2618070225867c879ca12a5184753c6 Content Cockpit went down. https://status.trifftloyalty.com/incident/93133 Tue, 07 Jun 2022 14:43:15 -0000 https://status.trifftloyalty.com/incident/93133#1b261e21bfba763fefb82ba3fbeab908765760ed237d9cffecea6237e1789e96 Content Cockpit recovered. https://status.trifftloyalty.com/incident/93133 Tue, 07 Jun 2022 14:36:57 -0000 https://status.trifftloyalty.com/incident/93133#fb7807cffb67c0c04cd434a4918f7b3d2f40434dae89764bbbf362d7a8977105 Content Cockpit went down. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:43:48 -0000 https://status.trifftloyalty.com/incident/91346#ad12ea8d39b770a74874ed60d3dc34bb13b2dba6c1b43fad99619d58b05903db Content Cockpit recovered. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:40:35 -0000 https://status.trifftloyalty.com/incident/91346#c8f38a7e58bf3a59b1c7f8c56769fca65453e468baac4306471965ff199280c3 Content Cockpit went down. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:36:31 -0000 https://status.trifftloyalty.com/incident/91346#d1ba7a6b0643acd8fed8787a73ba9bd25bbe1dadad7adddaba69649ccd97ad12 Content Cockpit recovered. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:35:08 -0000 https://status.trifftloyalty.com/incident/91346#33e93b7bc8437dc03618915e091b3f7ea9aeeb884cd2343e5a4ee000de0fc32e Content Cockpit went down. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:11:54 -0000 https://status.trifftloyalty.com/incident/91346#42c5d13c52a003d95070ecb652518ce549958864c89fcef98a7db0bfea958eaf Content Cockpit recovered. https://status.trifftloyalty.com/incident/91346 Mon, 30 May 2022 09:01:11 -0000 https://status.trifftloyalty.com/incident/91346#cc6d7c99e1adbac0ce9ed02a6c4a70032ca11a25fe1c63283a601cd0f10b4f59 Content Cockpit went down. https://status.trifftloyalty.com/incident/82245 Sat, 16 Apr 2022 00:44:22 -0000 https://status.trifftloyalty.com/incident/82245#81df3b663dba7fb726efb568ee2872ba27095e51ac25f9738b74133e1cb7bf36 Content Cockpit recovered. https://status.trifftloyalty.com/incident/82245 Sat, 16 Apr 2022 00:43:43 -0000 https://status.trifftloyalty.com/incident/82245#548eba5907a3ba316e459201eadd37b21288d03e2045878062a7fb8e1999e27a Content Cockpit went down. https://status.trifftloyalty.com/incident/79051 Thu, 31 Mar 2022 07:33:38 -0000 https://status.trifftloyalty.com/incident/79051#a3a5704139983687c6835036c5686a0c8eeeda39771a836816456e3d5a64ec41 API recovered. https://status.trifftloyalty.com/incident/79051 Thu, 31 Mar 2022 06:33:47 -0000 https://status.trifftloyalty.com/incident/79051#48e2107d24d01140705263eaa03eb9cd22859ffbbfade791d6e592aa64861173 API went down. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 18:52:05 -0000 https://status.trifftloyalty.com/incident/78955#c469ddfca763a32d4648bd8037a2bfe6520921e757b4d98b12971a47eef82fee Content Cockpit recovered. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 18:15:28 -0000 https://status.trifftloyalty.com/incident/78955#116965143af05f2279ef557ec1a7419304f6542b6a7c07f81a77f29cc595fb2c Content Cockpit went down. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 18:11:27 -0000 https://status.trifftloyalty.com/incident/78955#bf3925ff36029cd7d5ba6b4448735b1b2a86ecdffe03b49b77c5f45507743ef4 Content Cockpit recovered. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 18:08:04 -0000 https://status.trifftloyalty.com/incident/78955#d2bbdcaa800b0fb47a48148dcadb2ad4a7a0476732327bd8753b22db340e078a Content Cockpit went down. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 18:04:38 -0000 https://status.trifftloyalty.com/incident/78955#ce0f0e234ba5e17f41d2da3aaaeacbc9453bfaf749a1e0147c47441aa92ed46e Content Cockpit recovered. https://status.trifftloyalty.com/incident/78955 Wed, 30 Mar 2022 17:55:58 -0000 https://status.trifftloyalty.com/incident/78955#0e88c38d5c211f0d1fb84b933395f8313aa6cf5ee9df0beb41c2704ced9d0268 Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:31:04 -0000 https://status.trifftloyalty.com/incident/72578#38034be951ed42522286a370acf2313c3a3a21975da819eac2cfc11fa5559754 Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:26:23 -0000 https://status.trifftloyalty.com/incident/72578#7c6aed1f4b84ccce8f382445b159e2d3abec604e029a0dcd725087e20930c89d Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:25:22 -0000 https://status.trifftloyalty.com/incident/72578#d8b9d6b49ffd233d5d596c32a85b618d21155e2673144259261fb1e067b0f1ad Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:18:27 -0000 https://status.trifftloyalty.com/incident/72578#56349acf6fd4680cbf2740191ade9ba20fb5a0970ab85b4e113534a34a18b62c Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:16:06 -0000 https://status.trifftloyalty.com/incident/72578#605e9964b80ff7524b6cc657ec402cce0b7e7fe0a988178849ad20297e68c14b Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:04:21 -0000 https://status.trifftloyalty.com/incident/72578#d1941b13c82ae39de492e121a8b80e04a3dd0b386c3543a31bff016bae1d2541 Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 10:02:05 -0000 https://status.trifftloyalty.com/incident/72578#c65dbe7da2a3b422c6271db9372091e813f5c3fe78537ee9c7a3b5274ca6ed1d Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 09:56:04 -0000 https://status.trifftloyalty.com/incident/72578#380a69e82e3b8eda981eff325aeaf7df8e88b2b5d739a17bf8287c1491ec28a0 Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 09:49:21 -0000 https://status.trifftloyalty.com/incident/72578#6e1581298ecfa0d356aeb012de1bc736fe66e451064c607def215f63f3e154d7 Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 09:41:23 -0000 https://status.trifftloyalty.com/incident/72578#6b87e96076f6f3803fddc21a13a65e998f1f725811ce713c7a92680166ed4d9f Content Cockpit went down. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 07:13:23 -0000 https://status.trifftloyalty.com/incident/72578#a6d6b4a9fd829fdad61fdb8dac486e5f5b9d8fc32aa1afd44585aea91820d900 Content Cockpit recovered. https://status.trifftloyalty.com/incident/72578 Thu, 24 Feb 2022 07:10:02 -0000 https://status.trifftloyalty.com/incident/72578#98ed70936a7359bcc25c4a2566dce21b2ff6be8f99927159d3d45dd54f9e0fad Content Cockpit went down. https://status.trifftloyalty.com/incident/70257 Thu, 10 Feb 2022 10:54:09 -0000 https://status.trifftloyalty.com/incident/70257#e7127f25d941b2dd9ffc560e390fc94eee9a9452c7d22857bac41339247054b3 API recovered. https://status.trifftloyalty.com/incident/70257 Thu, 10 Feb 2022 10:54:00 -0000 https://status.trifftloyalty.com/incident/70257#2e1025c7f74fe053f56caf0ce12364050457573730b1aab99fe5787b9d18cb15 There was an error during rollout of a new backend update, we resolved it quickly by rollback to previous version. https://status.trifftloyalty.com/incident/70257 Thu, 10 Feb 2022 10:49:12 -0000 https://status.trifftloyalty.com/incident/70257#f01810b560c46c76b4279471188d76e772dfea92a6e32593a66f05800ff434b3 API went down. https://status.trifftloyalty.com/incident/68338 Sat, 29 Jan 2022 22:32:44 -0000 https://status.trifftloyalty.com/incident/68338#048673519f3ee163b828be910bd8aad86da73f3e9903ee3a6f68014340bae3e1 API recovered. https://status.trifftloyalty.com/incident/68338 Sat, 29 Jan 2022 22:27:17 -0000 https://status.trifftloyalty.com/incident/68338#b9996abf8720c9c554b78617f27827c18e597b378227d2d8a87ee3f9d77db977 API went down. https://status.trifftloyalty.com/incident/67080 Thu, 20 Jan 2022 23:16:11 -0000 https://status.trifftloyalty.com/incident/67080#c4022718cd69cff363d26aed9388c6e976f87011b2b9d8e3b50d246bb245ca12 Content Cockpit recovered. https://status.trifftloyalty.com/incident/67080 Thu, 20 Jan 2022 22:51:04 -0000 https://status.trifftloyalty.com/incident/67080#912b7ecc51d0963a96e4cce5bd17319455e9b57d334b4ec761ae2604d5fb081a Content Cockpit went down. https://status.trifftloyalty.com/incident/61914 Fri, 10 Dec 2021 09:46:21 -0000 https://status.trifftloyalty.com/incident/61914#fdf0cab5c7d320377c06409dab76c8f9184908fe8e156dea7f8b7f70a52e4f61 Content Cockpit recovered. https://status.trifftloyalty.com/incident/61914 Fri, 10 Dec 2021 09:42:07 -0000 https://status.trifftloyalty.com/incident/61914#44f11d347adf533af3402c345d0afab6bef1fc7ce41649f1f7f7a609a6ecac67 Content Cockpit went down. https://status.trifftloyalty.com/incident/61719 Wed, 08 Dec 2021 19:27:45 -0000 https://status.trifftloyalty.com/incident/61719#0ff900c4f1bead5b0baf2bfe881e614496b8db7a89133cb88bba12a82a94e241 Content Cockpit recovered. https://status.trifftloyalty.com/incident/61719 Wed, 08 Dec 2021 19:24:15 -0000 https://status.trifftloyalty.com/incident/61719#0842bb88726337f568c4f46fa01410eb6f98a96ca9ad5518bee57e94ddf5a8b6 Content Cockpit went down. https://status.trifftloyalty.com/incident/61430 Thu, 02 Dec 2021 23:37:14 -0000 https://status.trifftloyalty.com/incident/61430#0cc886e9f9587e25daaecb6eb2102d4a5fe1aff64b2657128865cd6946ab7152 After midnight we experienced an issue with security certificate on main API. Issue was fixed and we made sure it didn't happen again. https://status.trifftloyalty.com/incident/61430 Thu, 02 Dec 2021 23:37:14 -0000 https://status.trifftloyalty.com/incident/61430#0cc886e9f9587e25daaecb6eb2102d4a5fe1aff64b2657128865cd6946ab7152 After midnight we experienced an issue with security certificate on main API. Issue was fixed and we made sure it didn't happen again. https://status.trifftloyalty.com/incident/61430 Thu, 02 Dec 2021 23:01:11 -0000 https://status.trifftloyalty.com/incident/61430#991071a38359e2e95ce9a250c83e178a108bb5173153a164a6cba244399f60be Our primary API endpoint is unavailable, we're investigating it. https://status.trifftloyalty.com/incident/61430 Thu, 02 Dec 2021 23:01:11 -0000 https://status.trifftloyalty.com/incident/61430#991071a38359e2e95ce9a250c83e178a108bb5173153a164a6cba244399f60be Our primary API endpoint is unavailable, we're investigating it. https://status.trifftloyalty.com/incident/61429 Sun, 14 Nov 2021 01:00:00 -0000 https://status.trifftloyalty.com/incident/61429#eb6aa90a68d5004eec9ea04152fd87e9ba438438b43e8076ed7c3ff8734af204 Maintenance completed https://status.trifftloyalty.com/incident/61429 Sun, 14 Nov 2021 01:00:00 -0000 https://status.trifftloyalty.com/incident/61429#eb6aa90a68d5004eec9ea04152fd87e9ba438438b43e8076ed7c3ff8734af204 Maintenance completed https://status.trifftloyalty.com/incident/61429 Sat, 13 Nov 2021 23:00:00 -0000 https://status.trifftloyalty.com/incident/61429#ff3ccc5e358a490b798f00d71849febf554c0134311b9fed79254030f285ae70 In an ongoing effort to provide our customers with the best performance of the TRIFFT platform, we will be migrating our database to an upgraded, and more reliable system. Migration is scheduled for today between 22:00 and 00:00 CET+1, we're expecting about 30 m downtime. https://status.trifftloyalty.com/incident/61429 Sat, 13 Nov 2021 23:00:00 -0000 https://status.trifftloyalty.com/incident/61429#ff3ccc5e358a490b798f00d71849febf554c0134311b9fed79254030f285ae70 In an ongoing effort to provide our customers with the best performance of the TRIFFT platform, we will be migrating our database to an upgraded, and more reliable system. Migration is scheduled for today between 22:00 and 00:00 CET+1, we're expecting about 30 m downtime.